HVAC reviews in Virginia Beach, Virginia

We have loved the responsiveness and professionalism of advanced heating and air. We have a newborn and our AC quit working, and they were out to our house within two hours. Fixed within an hour. Very kind, nice, explained exactly what was wrong. Awesome staff and company

Advantage is the best! Their technician Marvin was punctual, and super nice. He knocked out the hvac service quickly answered all my questions, and gave me a super detailed run down of the condition of our 12 year old unit with several recommendations of potential things I could do to improve/Maintain it’s condition. Thankful to have a company I fully trust to seasonally service the units in my personal home and rental property. I recommend them to everyone and have only received more praise of their work

Advantage installed HVAC in our new construction home. A/C wasn’t working a year after we moved in. Advantage said our warranty was expired. Tech advised doing a leak test. Tech couldn’t find a leak. Was charged an exorbitant service fee, leak test fee, refrigerant fee.

This should have been covered under warranty because the system didn’t magically spring a leak one year after they installed it. They should stand behind their work.

Excellent prompt service. Technician was very knowledgable and went the extra mile to check all things related to my issue. He explained everything in detail and I fully appreciated the time he took.
Been using this service for a number of years including the new install In 2012 and they’ve always been outstanding. Would strongly recommend their services to anyone seeking a reliable and service oriented provider.

Mike from Advantage did a through job with the needed repair to our heat pump. He was respectful of our property, answered every question I had (and there were many) patiently and completely so that I understood. He went further in his inspection of the equipment than any other service person that has come here in the past.
Mike will be the service tech I will ask for in the future should the need arise and Advantage is now my new go to company for my heating and AC needs.

My Ac was down. Called Advantage and had an appointment the following morning. To my surprise received a call and the tech arrived the same evening I call. The tech was very professional and diagnosed the problem in a few minutes. The part will probably need to be ordered and the office will call tomorrow morning. Overall up to this point I am totally satisfied. Great job Marvin!!!

Advantage heating and cooling scheduled a technician within an hour of making the request. Technician Alex was very professional and efficient in identifying the issue. He took time to explain the issue clearly and provided a solution right away. He also went an extra mile in checking everything and providing recommendations on maintenance as well future enhancements.

We are very happy with the service and price. Will recommend Advantage heating and cooling to my friends and neighbors.

I called Advantage after our power flickered in the middle of the night and took out our AC in the middle of a heat wave. The people on the phone were very polite and professional. When Alex arrived, he listened to me explain what I had tried and the results of those efforts. He explained the things that could be broken while troubleshooting the problem. Not only did he fix our AC, he treated me with respect and was very personable. He clearly is an expert in his field. Thank you Alex.

In 2013 my maintenance service provider of 10 years retired and relocated and I became a customer of Advantage Heating and Cooling after researching on the Trane website, reviewing recommendations and physically going to the business to “check them out”. I was impressed from the moment I walked in the door. I was greeted warmly and everyone was professional and knowledgeable in answering my questions. Having had no problems with my system at the time I purchased a maintenance service even though my system was 10 years old. After 2 years of first-class maintenance service I experienced my first problem with the outside unit. The technician sent out made the repair efficiently and at a very reasonable price. Two months later I had another problem with the outdoor unit and considering the age of my system I decided at that point to replace my 12+ year old system. The entire process was smooth and everyone involved was very professional and courteous. The Field Supervisor was extremely knowledgeable and helpful in my selection of the new system and the installation crew sent out did an excellent job. This company is outstanding in all aspects and I highly recommend them with absolute confidence.

We been customers of Advantage heating and cooling for years and we appreciate the friendly service ..Mike the technician knows his trade well! Their prices are very reasonable as well. I have no problems recommending this company

We were very pleased with the service we received. We would have been without heat for more than one night but they were able to expedite the acquisition a required part to effect repairs. The technician was very professional and explained what he was doing. The secretary was sympathetic to our situation and worked to get us back in business.
We are very appreciative.

Advantage Heating and Cooling is very easy to work with. I needed to replace my gas furnace, Michael came to our house on a Sunday and discussed options for replacing the furnace. New furnace was installed within several days. The techs that installed the furnace were professional, polite and cleaned everything up before they left. I’ve been a customer of Advantage Heating and Cooling since 2011 for maintenance of our HVAC systems and I’ve never had a bad experience.

Our new house didn't have even air flow. I called Advantage and they sent a tech that afternoon. He said he knew exactly what the problem was and after a few minutes adjusting the fan setting, the air flow had a noticable improvement. Mike was very courteous and professional. I would recommend Advantage Heating and Cooling for HVAC repairs.

Would 10/10 recommend Advantage Heating & Cooling - Alex was responsive and very knowledgeable about our unique AC issue. He was able to order the part quickly and returned promptly the next day to install and fix all while providing updates and keeping us in the know. Great experience!

Cameron came to our home for a service call after we had some issues with our system. He cleaned and checked everything in a very efficient manner. Great experience!!!
Thank you,
Rick Wells

Advantage Heating and Cooling has serviced our HVAC System for going on ten years. Thursday, January 18, we woke up to our heat pump not working. One day before we were to experience the coldest days of this winter going down to 19 degrees. Advantage had a tech come by and evaluate the heat pump. Our system was 22 years old and he let us know the motor was shot. We made the decision to purchase a completely new system. Today, January 24, Advantage installed our new system. Six days from our old system dying, we had a new heat pump and air handler. From our normal service tech, to the sales rep, to the install crew, Advantage has always been professional and diligent in taking care of our needs. We will let no other company take care of our home system and we recommend them to everyone.

Alex arrived when expected and got right to work. I just wanted the piece of mind that my system was working efficiently. Alex explained and showed me what he was checking and what levels he was checking. Alex was professional and and patient as I asked questions. He made suggestions for things to keep in mind for future servicing. I was extremely impressed and satisfied with the service I received from Alex and Advantage Heating & Cooling. Strongly recommend!

I was pleasantly surprised that they were able to service my system within 4 hours of my call. Alex arrived and quickly diagnosed tbe issue with my ac unit. Was able to repair it with parts in his van. Tested it and made sure everything else was functioning normally. Alex is a very pleasant technician, knowledgeable and a great ambassador for your company! Thank you so much for getting us cool again before the long weekend!!

Great service from the moment I contacted them to set up a service call. Alex, the HVAC technician was very professional, polite and informative. Alex took his time explaining what was needed to repair our system instead of just checking boxes and rushing to the next job. As a customer, I do like to know my options if any. Alex, took his time going over those options with me. I chose Advantage Heating and Cooling to complete the repairs needed because of the customer care they provided with every step of the process.

My tech ALEX arrived and explained what he was going to do also i could stay and watch or he would let me know when it was done. After the unit was repaired he did a complete check of the inside and outside unit always explaining what he was doing. I was very satisfied with everything that was done. ALEX was very professional, polite, answered my questions and made sure i was happy with Advantage Heating & Cooling. He is probably one of the best representatives of the company that they have. I will continue to do business with them and highly recommend them.

Working with Advantage has been a pleasure since we upgraded our system 14 years ago. Always courteous and professional both on the phone and in person. Top notch customer service.