Appliance Repair reviews in Woodbridge, Virginia

Really great and prompt service on my microwave and washer. This was a home warranty call. The scheduling was very quick and they were able to see my quickly. Mr. Ali is professional, knowledgeable, and friendly. He made sure I understood what the issue was with the each appliance and had me test and confirm the issues were resolved before he left. My microwave was fixed within minutes, and while my washer required ordering a part, it came in quickly and was completed shortly after. I would definitely recommend and hire this company again.

DO NOT USE! Incompetent Company.

I was forced to use this company because of home warranty service (American Home Services). Because of the terrible customer service by this company I fired them AND American Home Services.

Problem - Microwave would not heat food.

Technician -
- Did bare minimum trouble shooting, and said that the system reset on its own and that the microwave was fixed.
- A frozen bag of peas was placed in the microwave to test the repair. The bag of peas barely heated on one side. When technician was shown, he said that it was fixed, even when shown evidence to the contrary.
- The technician then stated that he would report it fixed and departed, even after showing the microwave was not working properly.

You are wasting money if you hire this company. It appears they have fake review posts since they only receive 5-stars or 1-star ratings.

After a very frustrating experience with another company that was not responsive, Home and Appliance Medic LLC was wonderful! They were quick to respond, on time for the service, and got the job done. I was also grateful that they gave me a three-hour window instead of an eight-hour window, as most companies seem to do. We would definitely call them again in the future!

Mulk was extremely knowledgeable and helpful. He fixed up the LG refrigerator quickly. Would do business with again.

Just got my refrigerator serviced by home and appliance medic. Mulk was fantastic in providing excellent service. My fridge runs perfectly and is like new. Great communication and accommodation. I highly recommend.

Repair was quick and easy. Tech was informative and polite

The technician was a highly knowledgeable professional who worked efficiently to solve and fix our range problem. Thank you

My refrigerator stopped working a few days before a holiday. Appliance Medic responded promptly, diagnosed the issue, got the new warranty compressor ordered, and installed it as soon as it was received. I had an excellent experience and would use this company again.

We had a great experience with this company. Mulk. The technician, was experienced and knowledgeable. He replaced the compressor on the refrigerator. He came prepared and also fixed the fan. We would definitely use this company again.

I had diagnosed that the issue was the compressor but it turned out to be a coil leak as well. Mulk, the technician, and a true expert, had both with him and in a couple of hours the refrigerator was repaired and fully functional. I will definitely call on them again if the need arises. Great job!

In replacing the craft ice maker on our LG fridge, Home & Appliance Medic gave us top-notch service from beginning to end. The first call from H&AM was timely and included a crystal-clear explanation of what this warranty service would include. The appointment was scheduled within only a few days. On the day, the technician kept us apprised of his progress, and arrived on time. We found him to be a consummate professional: polite, knowledgeable, quick and efficient in doing the work, and, finally, patient and thorough in answering all our questions. We recommend the company without reservation.

Very professional. Excellent quality of service. Kept me informed on when he was going to arrive. Would recommend this service company to anyone looking for repairs.

LG Compressor Replacement

Mulks service was great! He was extremely responsive and respectful. He took care of everything for us through LG.

Although I didn’t ask, he explained to me what he was doing and why through every step. He was fast and efficient. Very knowledgeable and gave me tips to maintain the fridge moving forward.

I was also extremely impressed by how soon we were given service. I had expected wait time to be 2 weeks but he was out the next morning, earlier than expected, and within the timeframe. They gave me a 20 minute heads up and He arrived around 10:30am. The time frame I believe was between 10 and 2. For me this makes a huge difference in my day, get things done as early as possible and get it out of the way.

The fridge is running colder than I’ve ever experienced it before and the container of water placed in the freezer was frozen in no time! (I have a feeling the compressor has been needing to be replaced for a long time)

I feel the pricing was fair and if we ever have any other fridge repairs needing done we’ll be sure to go with them again!

Just called to inquire about an issue with my dryer. After explaining the situation, the owner educated me on the issue and explained that it is not actaully an issue but how a gas appliance works and told me I didn't need services. I found this very honest and educational. I would highly recommend such a business, and this will be my go-to for any appliance repairs.

Great service! The technician arrived on time, quickly found the problem and fixed it. The technician also called the next day to ensure everything was functioning as expected. Professional, timely, and Honest. Highly recommend!

I was very happy with the service provided. It was excellent from start to finish. They kept me informed thru email and text on appointment set up and arrival time. Mulk, the technician was friendly, informative ( didn't mind me watching him work) and very professional. He set up like a surgeon, laid out his tools, removed the compressor and installed a new one. Opened the refrigerator this morning and all was good. The bowl of water he placed in the freezer was solidly frozen and the main compartment was cooling perfect. I will differently call them again if I have issues with my appliances.

Home and Appliance Medic did a great job! They were on time and finished the job quickly and professionally.

The compressor on my 3 year old refrigerator went out a week ago. LG initially gave me the run around even though the fridge has a 5 year warranty. Home and Appliance Medic was the second vendor that accepted the work order. Mulk communicated upfront and was proactive by coming with the part. He was professional and it only took him an hour to install. Would recommend.

I had a great experience with Home and Appliance Medic LLC. Mulk was the technician and he fixed my fridge and it's working perfectly now. I'm very happy with their top-quality service. Highly recommend them.

Outstanding service from Fasih! He took the time to speak with me about my concerns and addressed the issue. He was professional, thorough, and very responsive

I contacted LG Warranty department on 2/21/25 to have my washer serviced due to it stopping at the rinse cycle. LG scheduled my appointment for Monday, 2/24/25. I received a text message later the same evening from Home & Appliance Medic telling me that they do not have appointments available on Monday 2/24/25 and that they had an opening the next day, Saturday 2/22/25. I mentioned several times that I already had a confirmed appointment for Monday and even sent them the confirmation message from LG, and that Saturday would not work for me due to heading out of town to visit family. They would not accept that answer, said LG didn't have their schedule, and kept telling me I had to schedule for Saturday or they would not be able to service my washer until the following Friday, 2/28/25, essentially tying my hands behind my back. I told them the ONLY way I was able to make Saturday work was if they had an appointment available around 8am. They gave me an 8a-10a window and said to me that I'd be the first appointment of the day and that the techs were always on time for their appointments. I woke up early on Saturday 2/22/25 to pack up my car and my kids so that we were ready to hit the road once the appointment was completed. 8am came and went, 9am came and went and I sent a message to the company asking when I could expect a technician. No response. Finally at 9:45am, I received a message from the tech that he wouldn't be able to get to my appointment until at least 11am, citing he was having his brakes worked on at the shop. Things come up, I understand, but letting me know 15min before the end of my appointment window was completely unprofessional, especially since I only took the appointment because they guaranteed I would have a tech somewhere around 8am and be first in line for the day. I told them I could not take the 11am as I had already waited around long enough and had to drive out of town, and the tech had the audacity to tell me he would be sending me an invoice for cancelling the appointment when HE was the one who did not show up within my appointment window. I was then offered a 6am-8am appointment the following day, Sunday 2/23/25, which I already told them I couldn't do Sunday because AGAIN I would be out of town visiting family. The whole scheduling experience left a terrible taste in my mouth and was very unprofessional and I will no longer allow LG to schedule these unorganized people to come to my home. I'd rather pay out of pocket than deal with them ever again.