Constraction reviews in Auburn, Washington

From start to finish this was a very positive roofing experience. The quality of the work was exceptional and gave our family peace of mind knowing our home has been well taken care of. The highlight was the incredible clean up job, we really appreciate all of the attention to detail.

HPH came out and did my roof. They were here 15 minutes early and was done by 2pm. They worked fast and efficient. Cleaned up the area very well. Danny came out after they were done to do an inspection. He got up on the roof, took a bunch of pictures and explained everything they completed and what to expect. Ginger was my project coordinator, she was amazing. She explained everything in detail what was going to happen and when. I highly recommend this company to anyone!

Very happy with my new roof. It was completed in one day and looks great. Had a great team from the estimator all the way through to the final inspection. I would highly recommend High Performance Homes for a new roof.

High-Performance Homes did a great job with our roof. They completed the job in one day, which worried me at first, but they had 4 people working on the project at once. They were all very friendly. So far so good and the roof looks nice!

Very knowledgeable and great at explaining the products. After the inspection, provided great insight into what we were looking at and what it should look like. Also provided pictures of other examples. The roof installation was very quick and professional.

Their work was truly impressive. They adhered to their schedule, worked tirelessly to complete my roof in a single day, and left the site immaculate. The crew members were uniformly polite and courteous, and the manager and inspector played a crucial role in facilitating communication and resolving any issues that arose. I am deeply impressed by their professionalism and will enthusiastically recommend their services; I am excited to experience their window installation process in the future.

Had a crew out here to get a whole new roof. Went up in 4 days and we love it!!! The crew worked in 90° heat and always had our best interest at heart. We could have done with a secondary point of contact but after we mentioned something the whole team got right on it to fix everything we had questions about. The contract handler Jacob helped us even past working hours! And the inspector, Danny, walked us through any changes and took tons of photos to help us out.

HPH handled my roofing projects: new shingles, new vents, some new bargeboards, and replaced some moldy wood. The work was done well and very quickly with no significant issues along the way!

Before and after pictures speak for themselves: no more rotten bargeboards or flaking shingles, but with the original style preserved.

They did a wonderful job! Showed up on time, worked extra hard to get my roof done in just two days instead of four. Cleaned up everything. Very thorough! All the workers were very polite and courteous. Went above and beyond to protect my landscaping and planter boxes. Highly recommend

The folks did a wonderful job overall. It took about three days to complete whole project, after which the roof looks great! The guys also were very professional, they took care of everything including the toilet and dumpster and all other remaining stuff that are not necessary roof related but was affected by the project.

**UPDATE (2)** 7-1-25
After the problems we had with our original PM, HPH has done an excellent job of communicating and addressing the problems we have had. Cami, our new project manager has been amazing. She has been clear in all of her communications and has done an excellent job rectifying many of the concerns and challenges we originally had. Again I would like to reiterate, our only negative experience was with one PM and HPH listened to our feedback and addressed our concerns. The workers, Scott our salesman and Cami our new PM have been really great!!

*UPDATE* 5-23-25 I really hate doing this but I have to change my rating. We got our roof and windows done and while Scott, our salesman and the guys that do the work are INCREDIBLE along with the inspector the Project Manager is sub-par at best. The communication is horrendous.
We were not told they would be to our house a day early to scrape the roof, causing me to have to take an extra day off and when the windows were to be installed the first day they called at Noon, after telling me they would be here between 8-10, to tell me they did not have all of the materials for the install. They finally showed up the following day at 2 after telling me they would be here between 8-10. They ended up having to work an extra day causing me to take another extra day off work.
The PM during this time was communicating NOTHING UNTIL I brought Scott into the conversation. Once that happened she FINALLY started communication. Again, the workers are amazing!! The Project Management team leaves much to be desired, oh and the punch list is still not complete.

Original post- Super impressed with the quality of work and speed with which HPH installed my new roof. Love the look and couldn’t believe how detail oriented the entire crew was. They even put a new roof on my decorative driveway light!! Recommend to anyone looking for a new roof!! I wish I could give more than 5 stars!

Can't say enough good things about HPH homes. The roofers were very thorough and fast. A day and a half for tear-off, installation and cleaning up thoroughly. I purchased top of the line Owens-Corning shingles with 50/25 warranty. Danny went over photos of every area of the roof and spent more than an hour answering my detailed questions. A big thank you to Sergiu, Joyce, Tiffany and Danny!!!

Very quick in the installation of a new roof. They also accommodated us in all of our needs. Very friendly and answered all of our questions that we had. Would recommend!

They came right at 8am, and finished the job within a day! The workers were quick and efficient, and our new roof looks beautiful. They did a great job cleaning up after they were done as well. Definitely would recommend. Before and after photos attached: our roof was old and mossy, now it's so fresh and new!

Awesome company. Very efficient and friendly. Got the job done quick and cleaned up well after. Got a few site visits to make sure things are going well. Another visit a few days later to inspect the work. Easy to communicate with. Let us know what is going on through the process and sent picture gallery for review. They offer greatfinancing with multiple banks, that made the job affordable.

HPH did a fantastic job from the initial assessment all the way through to the finalization of the project. The team maintained constant communications and answered my questions quickly. The construction crew was very professional and kept debris contained to the immediate area ensuring that all waste was cleaned up at the end of each day. The on site manager responded to my request for a quick fix to a water gauge placement and gave me a pictorial review of all work done for the project

Communication was excellent. Workers were professional and efficient. Job was completed in a timely manner. All my questions were answered in a timely manner. I could not ask for a better outcome. I love my siding. I picked out the John Hardy Plank and it looks amazing. I love the green color. It is a bit deeper in color than the original color I currently have on the house. People stop whenever I am outside and ask about it. This is my 2nd project with HPH. They put my roof on 2 years ago and I still receive compliments. Now with the siding, my house really stands out. My neighbors asked about the roof and HPH has put on 5 roofs on my street. Now they are asking about the siding. I can't wait to see my neighbors get their siding. I recommend HPH all the time. (1st 2 pics are before siding; last pics are with the new siding and it's just amazing).

Experience with everyone through the process was great. Attention to detail, care to explain things, and general friendliness and courteousness was top notch. Project was scheduled quickly, completed quickly, and no quality was sacrificed. For a large and often anxiety inducing purchase… this was really a painless process. Was also really impressed with the level of care in post-work cleanup!

These guys were nothing but awesome! They were very communicative throughout the entire process. From the sales representative to the guys doing the actual installation and the office staff, they all did a great job. My wife and I are extremely satisfied with their quality!

During installation, it was discovered that the wrong color gable/rake flashing was ordered and they worked to find the correct color from outside their normal suppliers. They were able to find it, order it, and install it within the same day. And they never tried to be pushy or drive us to make a decision. They just politely waited for us to decide and then did the work!

I should also mention that the sales representative Scott was very patient in answering all of our questions as the installation date approached. He even came back and put my mind at ease about the shingle color we had originally chosen. He pulled out a sample and let me put up against the old roof shingle to check that it truly did match. He was a great guy to work with!

HPH did an all around great job and I would highly recommend them to anyone. It is great to know I won't need to worry about my roof for the next 50 years!

I needed roof repair asap due to leaks and the winter was coming. From the time of my estimate to completion of the project was very quick. They did a good job and my new roof looks great.
All the staff were very responsive to my questions and concerns.

From the person who stopped by to offer a free inspection & estimate to the person who came and did that, to the crew who installed the roof, to the PM who kept in touch with me and took care of payment: everyone was super pleasant and professional! My roof looks great.