Water Damage Restoration reviews in Kennewick, Washington

Warren and his team came in exactly when we needed them, and got the job done! We discovered there was a roof leak and they worked efficiently to get everything fixed to the best of their ability! I would recommend them to anyone!

The Servpro team were awesome, they were very professional and began right away when I had a flooded basement. All of the team members worked great together and we’re very knowledgeable of the conditions in My Home was experiencing.
Davis, Remmy, Nathan & Warren were top notch…would definitely recommend Servpro & their team.

I had a great experience with servpro. I had a significant water leak in my kitchen. Warren Ruiz and Luciano came out the same day and started mitigating the damage. They were very prompt and treated my home with respect. I would not hesitate to recommend them.

Eric & Luciano were the best part of this whole experience that I was otherwise unhappy with. When I finally got my things back, 2 months later, these two men unloaded a TON of boxes, were sweet and kind the whole time & didn't go crazy when I asked them for the millionth time if that was the last box. THANK YOU Eric & Luciano, you are the only reasons for the five stars, otherwise it would have been one. I appreciate all your hard work!

Ray, Evan and Patti did an amazing job! I was always keep on the loop every step of the way. Super nice people! Great teamwork and great customer service

The guys were knowledgeable and friendly! They did a great job! Ray & Warren were awesome and very informative!

Do not recommend. Warren was amazing in the beginning. My basement flooded. But after initial walk thru, sent me pictures of a leak that wasnt there(actually the lever for water was turned causing water to of course leak). So I notified my insurance something weird was going on. Also they had fans set up for almost 2 wks without pulling up floor to actually dry. My insurance company requested a plumbers report which came back great, no leaks. Told my insurance i wanted to go thru someone else. Im now with Kustom. My insurance is negotiating to pay them less. Their bill was over $6300 (for running fans for about 10 days) when original estimate was for a little over $8000 for EVERYTHING. My original review was good because Servepro asked me to do review the first day. After going thru the process, I quickly needed to change it.

I was in need of some help to move furniture that was large and needed protected. Eddie and Luciano came and did an expert job in protecting the furniture and loading it in a trailer.
I would highly recommend ServPro for all your restoration needs. Eddie and Luciano were very professional. The manager, Chris Warren, scheduled them. They were on time, calling ahead to let me know their time of arrival. Moreover, they were on budget.

SERVPRO Team members Warren Ruiz, Somer & Santiago were awesome & very efficient in doing their jobs. They are extra caring & into details in solving our flooding problems. Great peeps in a great company. Kudos!

Had some nasty mold. The guys were straight to work and at a fair price. I definitely recommend Alexz and his team.

“Start Fresh Cleaning & Restoration left my home not only looking spotless but smelling amazing! The fresh, clean scent made such a difference—it felt like walking into a brand-new space. They didn’t just focus on appearances; they clearly put care into making my home feel clean in every sense. Highly recommend for anyone who wants a truly refreshing clean!”

They pressure washed my Airbnb units, and everything looks amazing. Super affordable and got it all done the same day. Highly recommend!

they power washed the whole building where i work! they got every cobb web around as well even if it took them a long time. and they did everything for a good price! would definitely recommend

They cleaned my carpets and did a phenomenal job. They showed up on time, great communication and very friendly. I strongly recommend Start Fresh Cleaning & Reiteration!

As a Realtor I need reliable contractors to work with. Alexz was very response when I needed an estimate done, didn't charge an arm and a leg for the work, got the job done in a timely manner, and did a great job! Highly recommend.

Gabe and Alexz did an amazing job with our shop clean out. They were quick and had everything removed within an hour. What impressed me was they noticed and offered to haul away some extra bagged leaves and yard debris while they were here. Great service, super professional!

Alexz and gabe did such a great job cleaning the exterior of Hot Beans Espresso! The place looks better than it has in years, and you can tell they take pride in their work. They were super easy to work with and got everything done quickly without cutting corners. We’ll definitely be using them again in the future!

Start Fresh Restoration was amazing! They responded quickly when my basement flooded and took care of everything. The team was professional, explained the process clearly, and worked hard to dry everything out and prevent mold. They treated my home with care, and their pricing was fair with no surprises. My basement looks great now, and I’m so grateful for their help. Highly recommend!

We recently worked with Start Fresh Cleaning and Restoration for commercial cleaning and carpet cleaning at Three Rivers Therapy, and they did an outstanding job! From start to finish, their team was professional, efficient, and incredibly helpful. Our space looks and feels fresh, and their attention to detail was truly impressive.

Not only did they deliver top-quality cleaning, but they were also fantastic to work with—responsive, accommodating, and committed to making sure everything was done to our satisfaction. We highly recommend Start Fresh Cleaning and Restoration to any business looking for reliable and thorough cleaning services. Thank you for your hard work!

— Three Rivers Therapy

I had a roof leak in my attic and this company responded within minutes of my call. They fixed the roof and took the necessary steps to prevent mold growth from the water damage. On top of that they discovered a separate leak coming from a roof vent and fixed it completely free of charge. That kind of honesty and service is rare now with businesses. Thank you Start Fresh

I am selling my home and wanted to clean the carpets for the buyers. My carpets haven't been cleaned in at least 3 years and we have a full grown black Lab. The carpets were very nasty in my mind. Kevin did a great job! I am happy to use them in the future. I also explained i did not have a good vacuum to vacuum up pet hair before their arrival and he said he could take care of that for me! Great service! :)