Plumbing reviews in Lacey, Washington

My wife and I had shopped around looking for a good company to install a garbage disposal and install 2 new bathroom vanity sinks.

After coming into contact with American Plumbing Contractors they gave us a reasonable quote and good timeframe on when the work will be completed. After the work was done, both my wife and I are extremely happy with the work performed.

Will definitely recommend.

Clogged kitchen sink. Of course it happens on a Sunday! But, American plumbers offered to send some one. We had to wait until the next day due to a previous commitment. Erik came on time the next day and unclogged. He cleaned everything up and explained what he was doing as he went along. Very helpful. Thanks for a great job.

I highly recommend American Plumbing! I have had work done by them a few times and they have always been friendly, professional and quickly able to help me. I am disabled and unable to get up and around very much, and they make me feel comfortable while they work on my house. I have had very small and larger jobs done and they have always done a wonderful job. I have recommended them before and if anyone is looking for a great plumber, I really believe this is where you should go!

Justin, my service technician was a “True” gem. He arrived on time and patiently listened while I explained what I thought was the problem. He then gave me a number of solutions to what I stated and immediately started examining my water heater (the problem at hand). Justin was very honest/knowledgeable about what was going on and the ease of resolving the situation. My hot water issue was instantly resolved. In the past, I have had other companies charge a fee just to show up, then they try to up sell me on solutions/service plans but that was not the case I experienced with American plumbing contractors. This was my 1st interaction with them and I would definitely call them again if I had a problem in the future. To sum up my experience, I had a problem that I wanted solved, they came out and quickly did just that, the end.

The repair man Lee Wilson was very personable and thorough in explaining the repair and cleaning up. The receptionist was also very helpful. Many thanks for the quick response on our emergency pipe repair! I would recommend others to American plumbing and Lee Wilson.

John was great! Very professional, knowledgeable, and efficient when it came to removing my old kitchen sink (double drain) and replacing it with a newer cast iron sink (with one drain). I was quoted $1k and paid just that to have the newer sink installed with a new faucet. I was quoted a really high price with a competitor plumbing company and used American Plumbing Contractors because I read their prices were reasonable. I’m very happy with my services and APC will now be our go to for any future plumbing issues. Thanks again John!

I contacted American Plumbing Contractors to fix a slow drip that a worker from a different firm had noticed.

I was given an estimate that seemed much lower than another companies cost for a similar repair.

Gabriel came out, fixed the leak, and told me there was a discount for paying with a cheque.

Very satisfied, happy with the service and cost.

Thanks Gabriel and American Plumbing Contractors!

Aaron did a great job of doing a curtesy inspection of the plumbing in the whole house and explaining what needs to be done in conjunction with a bid for a tankless water heater. He explained the process of replacing the water heater very well and took the time to educate us.

Efficient fast service, I was seen the same day as calling for a leak repair. Staff (Aaron) also helped with next steps and had a contact to refer for help with water damage. Veteran friendly and professional, I will definitely utilize their services again in the future!

This was my first experience with American Plumbing and it couldn’t have been better. Aaron was fantastic, taking the time to answer my questions and explain what and why was doing what he was doing. Very professional. They will definitely be called first the next time I need a plumber.

Thank You Willie for the descaling service for my Moms house.
And thanks for explaining the process.
Thank You so much Justin and Steven. The replacement Bosch water heater is excellent and I also appreciate the additional parts to maintain the longevity of the heater. The relief valves are really top of the line and reassuring for a great complete assembly.
Way to go! Thanks again!

John Varley showed up ready to conquer our problems. He was extremely polite and friendly as well as competent. He made quick of the job getting or house back up and running. I didn't feel price gouged. I highly recommend American Plumbing for your plumbing needs

This is the best plumbing company I have ever used. We have used their services on numerous occasions. Their response time was same day or the next day depending upon the urgency of the repair. Their techs have always been on time, courteous, and respectful of our home. On one occasion we added a few more items to be repaired or replaced after the technician arrived. With other companies I was always told they would have to make another service call for any adjustments. With these guys their attitude is the tech is there for you and he will all repairs he can during his visit. Definitely choose American Plumbing for your repairs or installs.

Austin and American Plumbing are outstanding, Austin showed up in a timely manner under short notice on a Saturday to replace a pipe that burst under the house. He walked us through what needed to be done and had the job completed in 30mins, and for a very reasonable price! I couldn't be happier with the service and quality that was provided. I will be referring to them for all my plumbing needs!

Casey came out in the middle of the night when we had a massive clog in the main line. He worked quickly and was very personable. The cost for having a plumber out in the middle of the night was very reasonable. I would highly recommend.

I had Austin come to my house and help remove and replace a garbage disposal in the spring. The other day I began to have trouble with the dishwasher. Austin came out again to look at dishwasher and realized there was an issue between the two that was warrantied. He let me know, and took care of all the work free of charge.

It's a tremendous blessing to find honest, hard workers and I will always go back to American Plumbing because I have full trust in them.

Thanks Austin for making everything work smoothly and for making my day.

Gabriel was a godsend from start to finish. He was thorough, genuine, polite, walked me through everything, talked to me like an equal and not down to me like I know nothing about plumbing (which truthfully, I don't). and was very professional. I would use American Plumbing again (hopefully better circumstances). Everything was handled with care and timelines that I appreciate. Thank you guys!

American Plumbing came through when others didn’t! Our last visit was prefect, quick and efficient. Their prices are reasonable and generally less than a lot of other companies. Highly recommend their services.

Conner did a very clean and professional job! I'm very pleased with work he did. Fast and proficient. Thank you for making time to come out on your busy schedule. Highly recommended. The bill was alittle spendy but worth it.

I had a repair of a pin hole leak on my shower supply line. Aaron was the plumber and he was outstanding. Very personable, polite and efficient. He represents your company VERY well. Please thank him for me!!

Excellent company I am totally impressed with the professionalism and knowledge of our tech Aaron .Got a quote the same day I called and he showed up the next day and R&R our hot water heater. Would highly recommend Arron and American Plumbers to all my friends and family Thanks for the great work !!