Plumbing reviews in Lynnwood, Washington

Shane from Professional Plumbing came to swap out my garbage disposal and he was the absolute consummate professional. The instal job is perfect and the conversation while doing so was friendly and stimulating. He came out once before and found (and fixed!) a leak that was so hidden that it should have taken a team of forensic scientists to find it, but he sussed it out and fixed it. I would not hesitate to recommend Shane and Professional Plumbing for any and all plumbing needs!

I called Shane on Sunday for an emergency service for a leak in a pipe, the location of the leak made a temporary patch difficult. Shane responded quickly, got a few pics from me on the issue and was able to provide me an ETA to arrive in about 2 hours and a quote for the repair. Arriving right on time, we quickly discussed the issue and I provided some suggested changes I wanted to make to the way the piping was setup, as it was already being worked on. Shane provide some feedback, we agreed on the plan and he quickly resolved the issue, keeping the work area clean, as dry as reasonably possible, and talked me through the finished result. High quality work, done exactly as we had discussed. In the evening I ran across a small issue, I sent Shane a note pretty late regarding it. Despite an important personal event to attend to, Shane responded first thing in the morning and was able to provide me an ETA to come back same day to check it out. As promised he showed up right on time and resolved the issue. Overall the work was done exceptionally, the communication was clear, and the willingness to quickly resolve a follow up puts Shane at the top of my list for any future repair needs. Highly recommend.

Before: Red pump pic
After: Blue pump pic

Excellent Service – Highly We have teamed up together on projects, Shane & his team for plumbing issues, and I couldn’t be happier with the service. They arrive on time, diagnose the problem quickly, and fix everything efficiently. The plumber and his team are professional, respectful of clients Commercial/ Residential projects and took the time to explain what was going on. The pricing was fair, and the work was top-notch. I highly recommend them to anyone needing reliable, honest, and skilled plumbing !

After several months of a slow drain issue with the bathtub in the downstairs bathroom of my split level, it actually stopped draining last night as the tub filled up with water made murky and gunky from the drain it shares w/ the kitchen sink upstairs. Left Shane an email and called him the next morning. He was immediately responsive and talked through the potential problems over the phone and was able to send a couple of his guys over later in the early afternoon. They proceeded to hydro jet from the drain cleanout under the kitchen sink upstairs and whatever blockage cleared out. Not the cheapest fix, but the issue was quickly resolved. Would likely use their services again b/c of how responsive and quickly they tended to the problem.

Shane is the utmost professional and takes great pride in his work and making sure his customers get what they need. He's extremely reasonable, honest, transparent in his though process, flexible, organized, and detailed-oriented. He involves his customers in the process (as much as needed) to make sure everyone is on the same page. He helped us get out of a real bind and I give my strongest recommendation. I'll be calling him up when I need plumbing work in the future.

I had a leak under my kitchen sink I was having issues finding. I called and Shane helped me diagnose it over the phone saving me the time and money not having to require a plumber to come out. Great support, would recommend.

Edit: I recommend Shane to a family member who made an appointment with him. He no showed that appointment without explanation.

I highly recommend Shane and his team for any plumbing needs. When my water heater suddenly needed to be replaced, he made time in his schedule to come out right away. He was prompt, professional, and got the job done efficiently. It’s rare to find someone so responsive and dependable.

I was doing a load of laundry and running the dishwasher at the same time and water started to bubble up in my shower, bath tub and toilet. As you can imagine I panicked?! I found Professional Plumbing via Yelp and was impressed by the consistent 5-star rating and numerous reviews from so many customers. I have found it rare that any business has such an impressive history. I called at around 8:00P and Shane arrived at my house within the hour, just as he said he would. He was quickly able to troubleshoot my issue and determined that I had a main drain break. He walked me through every step of the way and showed me the blockage / break via his camera system. The solution was very involved and required all new pipes and fittings under the house. It was a big job. Shane's communication was outstanding. He was easily available via phone and text. He kept me informed every step of the way and was very transparent throughout the entire job. I was very impressed by Shane's professionalism and direct communication. His pricing was fair and competitive. I did not feel he gouged me or took advantage of the situation even though he could have considering I had an emergency situation. I would HIGHLY recommend Shane and Professional Plumbing. His service was exemplary! He is a trusted, experienced professional with outstanding communication clearly setting expectations. Thanks again, Shane. Your number is saved in my phone.

Professional Plumbing completed the installation of a whole new water mainline yesterday, March 9, 2023. This is our 33rd year at this location and I repaired the main line 3 years ago when the detected leak location was relatively easy to get to. Not so this time, as the leak was detected under a 6" slab of concrete at the front entrance to the house. Rather than repair a 45-year-old water line again, I decided to go all in and replace it from the meter, to the house, a run of about100'.

To start the process, I sent out requests for bids as well and asked members of our HOA for recommendations. Shane and Professional Plumbing was one of the companies that came highly recommended. On top of that, Shane was the most responsive and gave a very detailed quote, describing how the job was to be done, the materials to be used and gave me a couple suggestions for improving the current system.

Forwarning: Replacing a mainline is not an inexpensive proposition! However, the quote I got from Professional Plumbing was not only the best one I rec'd, it was also the most detailed and presented in a professional and timely manner.

Professional Plumbing showed up when they said they would and completed the job with absolutely no disruption to our daily routine...other than having to shut the old main line down while they tied in the new one, but we expected that to happen and planned accordingly.

Every person on that job was a delight to have around. None of them ever complained about having this homeowner looking over their shoulder. In fact, Shane encouraged my many questions and was more than happy to explain all the awesome equipment they were using. The entire process was well orchestrated.

When Professional Plumbing was done with the job, Shane took the time to walk me through everything they had done, where all the shut off's were located and where the additional shut off's were added. And, they replaced all the old gate valves and put in very nice quarter-turn ball valves! They even put an in-line shut-off going to an outside hose bib so I could easily winterize it.

All the holes and trenches were backfilled and smoothed neatly; you would hardly know they were even here.

I have had the opportunity to work with many, builders, electricians, plumbers, fencing companies, painters and installers over the years. I would have to say that Professional Plumbing is absolutely top-notch. Not only does Shane present himself well, but actually takes a lot of pride in the work he and his crew does. Shane is not shy about getting down in the trenches with his co-workers either. It sounded like they all enjoyed working together. From my observation, when they go to work, they put their heads down and go at it.

Professional plumbing was amazing
They were fast and reliable. They came out and replaced all my clean water line replacing everything from the meter and throughout the house. They replaced several sewage lines making sure there was no leaks. Their teamwork and communication was one point and they wanted to make sure everything was perfect and running smoothly.
I am very grateful for the team at professional plumbing. I will always be calling them for any of my plumbing needs from now on.

Amazing. We go way back. I called Shane on Christmas eve severall years ago to a flooded basement. He came right out took care of the problem. Christmas saved. He told me sooner rather than later I was going to need pipes replaced. fast forward this summer, basement floods again I'm replacing pipes. not cheap but I knew it was coming. Shane
and company dug up the yard did all the work keeping me posted all the whole time. They are great to work with.

Prompt service, reasonable price, solved the problem quickly but also educated on preventive maintenance. That last part was unexpected but was the special treatment that folks should know. This is the second time I have worked with Shane & his crew and will call again if the need arises.

Rob S.

The short story is my drain pipe rusted out so I needed a plumber. Fortunately I run into a Plumbing company on my job a while back. Shane from Professional Plumbers. Now I wasn't able to be on site as I was working but my wife reported to me that they are Skilled, courteous, and clean. What I saw was very professional.

Very professional. Had all pipes replaced, 8 guys showed up got it done in 1 day, cleaning and neat, even came back 2 weeks later when I wanted my laundry lines moved , much appreciated on that ,No leaks so far live time guarantee , can't beat that, will recommend.

Shane was beyond knowledgeable and responsive. He came out within 2 hours of me calling him, and was friendly, courteous and professional. He went above and beyond what was needed and fixed all of my plumbing issues. If I could give him 6 stars, I would. I highly recommend this company.

Absolutely incredible service! I called Shane at Professional Plumbing LLC about a sink issue at my business, and he was here in less than 20 minutes. He was kind, professional, and clearly knows his stuff. It’s rare to find someone so responsive and genuinely helpful. He made what could have been a stressful situation feel effortless. I’ll definitely be calling Shane for any future plumbing needs and recommending him to everyone I know!

Shane and Cody installed a new garbage disposal in our kitchen sink where we didn’t have one before. I wasn’t even sure it could be done, but Shane figured it out right away and within one day it was installed and working perfectly. Highly recommended Shane Martin and his associate Cody. Great work, reasonable cost, quick response, and great communication. Just one quick call to Shane, who was recommended by a neighbor in Edmonds, and it was immediately in progress and done. I’ll leave pictures of the garbage disposal before and after installation.

Shane and his crew re-piped our house. There were unexpected challenges peculiar to our home/situation. They have followed up, taken care of issues, and been very responsive. Also, every issue that came up, they've returned to provide a strategy and solution. More than anything, Shane is trustworthy and has an incredible work ethic.

This is hands down the best plumbing company I’ve ever worked with - and I worked in construction management for a decade. Shane and his team, especially Terrance, are wonderful humans. I truly appreciate the way they communicated and interacted with us (even our dog!) while they were at our house over a couple of days to deal with a burst kitchen pipe. Our seven year old is super curious and they let her watch while they worked and explained things to her as they went. Highly recommend them and will continue to refer them out to friends and clients!

This was the most outstanding customer service! I called Professional Plumbing LLC after learning that there was some sort of back up in our pipes causing water to come out of the tub drain when flushing the toilet. Shane answered all of my questions regarding pricing and what type of work he would be doing to fix the issue with my plumbing. He even went as far as to send me YouTube videos of how hydro jetting works to ensure my questions and concerns were thoroughly answered. When he arrived at our house he was extremely respectful and transparent about what he was doing. Before completing the job he showed me the video of the inside of my pipes to show that he cleared the cause of the clog. I’ve used a lot of plumbing companies in the past and Shane is by far the best due to the fact that he is straight forward, honest, does a great job, and truly cares about his customers! Will definitely be using him in the future and recommending him to family and friends! 10/10 service

Shane and team at Professional Plumbing were outstanding in fixing my plugged sewer line! They communicated clearly and were very transparent about costs. They came out to scope and jet quickly to clear the line. Showed me the source of the problem was a root clog on camera and explained their process to address it. They located the clog point with distance estimate and dug out the section of clogged/broken pipe. They replaced the clogged section, jetted the remaining roots, then they showed me on camera the cleared line to the street and filled the hole to cleanup. Great communication, great service, amazing team, six stars, highly recommend!