Plumbing reviews in Pasco, Washington

Matt was amazing! The team was quick and extremely helpful to get our problem fixed! I will be recommending them to everyone!!! Beyond grateful for Brandy and Matt!!! Thanks team Roto Rooter!!!!

Matt has serviced us multiple times now for the last several years. He’s on time, provides clear expectations of the job and always follows through. If he sees a new problem he’ll brig it up and give his recommendations. We love Roto-Rooter and will not go to anyone else!

Michael, Michael, and Manny! Our issue happened Xmas morning and this team came together and had our concerns and issues addressed professionally and courteously. I hope I don't have problems again, but we know who we will be calling!

Ashton was great! He was kind, straight forward and also helped me decide the most efficient, practical way to solve our problem. After dealing with another company with a bad attitude, Ashton with RotoRooter was a breath of fresh air.

I was waiting for a call back from another plumber when Cameron and Ethan showed up to install a refrigerator. I was the wrong address but they came in to take a quick look at the leaks under my kitchen sink. They left to make their fridge installation and came back to make my repairs :) friendly, respectful, very helpful and fast. A very happy accident.

I appreciated the quick turn around, called in the afternoon and they had Michael Garcia out here in under an hour. Very personable, professional, educated us on what was going on and had it fixed quickly!!

Ashton was great to work with. He was very polite and clearly explained what he was going to do. Got the job done quickly when another plumber could not.

Ashton did a great job of working efficiently. He was courteous and friendly. I really appreciated the way he listened to my concerns and then went about solving the problem.

Jacobe came out promptly was very professional, as well as personable; courteous and knowledgeable. I’m unsure of the price being a tenant and not the landlord so I took a wild guess for a double time day. Overall I’m pleased with my landlord and jacobe for their sense of urgency and understanding!!

I called for a toilet overflowing and water was going down to my basement. Our tech Ashton was friendly, explained everything and was very quick. Roto-Rooter was here within the hour! I knew it wouldn’t be cheap but I was pleased with the timely response and quick service. I called another place and they weren’t going to be to my house for 4-6 hours.

Cameron did an amazing job. He throughly appraised my call in issues plus concerns that looked like a future issues. He explained everything in laymen’s terms so I understood and helped me work through what was pressing and what to be aware of down the road. He was timely and courteous while doing the job.

Technician was very polite. Explained the process and cost before the work started. Work was done in a reasonable time. Very professional.

Ethan & Cameron were so knowledgeable and skilled. It started with an annual maintenance check and I knew before they arrived there was a problem with a dripping faucet. After a thorough house inspection, and some preventative maintenance items addressed including a toilet and an expansion tank, it ended with peace of mind. They were patient with my unending questions, worked with my budget so I know what I can wait to service down the road and repaired all the issues in my house promptly. In addition, they are just really nice people.

We experienced timely and effective service on our commercial property. As usual, we were given lots of information and options, as well as advice on how to maintain our system in the future. After two great experiences with them over 2 years, they are our go-to.

Matt F. from Roto-Rooter arrived and immediately got to work on our clogged drain. He was punctual, professional, and courteous. While Matt was working I peppered him with many questions regarding the service and the different membership types, that he happily answered. He suggested additional services, not in a pushy way, but helped to explain why these would benefit our home long term. He talked about all the differences in the services as well as pricing ranges. Matt was very thorough and perform the job in a timely fashion. Glad we reached out to this company.

Such wonderful, professional staff and technicians! They take the time to explain everything and answer all your questions. I had an issue this morning, and within an hour, Michael Garcia called to let me know he was on his way. After a quick but thorough assessment, he accessed the clean-out port and snaked the line, clearing out the clog that was trying to ruin my day.

Michael went above and beyond to ensure my lines were flowing freely before putting everything back together. He even provided helpful advice on a product for my septic tank but didn’t pressure me into a purchase—he simply gave me the information I needed to make an informed decision.

Outstanding service all around! Highly recommend!

Jakobie was amazing! Brandy in the office was also fabulous!! Jakobie explained everything he doing as he scoped our sewer line and we were able to understand it all! We are very satisfied with both Roto Rooter employees! Call Roto Rooter for fast and amazing service!!

Adam was great explaining everything he was going to do! I felt I was in good hands.Adam was very knowledgeable to what my needs are for the problem I was having with a clog and with possible water damage. Grateful he setup a contact with Restoration 1!

Jakobie came out and diagnosed the odor and blockage we experienced. He was pleasant and very knowledgeable. He offered suggestions and provided service options while keeping our budget in mind. We appreciated his using covers on his boots when entering our home. The project included a visit to flush our lines the next morning and he arrived on time, with a friendly co-worker to complete the job. We are very pleased with the service. If the need arises in the future, Roto Rooter, and specifically Jakobie, will be the first call.

Adam with RotoRooter came out to save the day. Had a plugged sewer line. Took some know how in order to find the plug as this was on a manufactured home. Adam was very knowledgeable and professional. Couldn’t be happier with his work.

I work for a property management company and am BEYOND satisfied with Vince and his crews ability to respond promptly and take care of any situation in a very affordable, time efficient manner. He has proven himself many times over again and I cant say enough good things about him. I HIGHLY recommend giving them a call for any plumbing issues or emergencies.