HVAC reviews in Spokane Valley, Washington

Great dependable service!!

Best company I have ever done business with!

Always professional and fast! Will always recommend!

Thomas arrived on time and had my mini split working in short order.

I called SEVERAL times with either no answer or a completely unprofessional answer of them saying they would call back to schedule or set up times that they would blow off. Eventually went somewhere else.

Your driver was is the worst driver I have ever seen. Very unprofessional and doesn't know the rules of the road

Accuflo did an amazing job servicing my furnace, thank you

Accuflo has been my HVAC company since 2015 when they installed the systems in my new home.

We have tried several other companies to resolve our A/C problems. Accuflo’s technician, Aaron, was outstanding in diagnosing and fixing the problems. I highly recommend this company.

My friend, Jerry Bussard, had a furnace and A/C put in and he was so pleased and loved how Mike could modify the system to fit like a glove. Would Highly recommended to anyone.

Thank you for coming out and servicing our furnace and cleaning our ducts. Tech was very friendly and informative. Pricing wasn’t ridiculous as some of the other commercial duct cleaning in the area.

These HVAC guys are amazing. Custom fitting old to new, coming out in snow and ice that is breaking records in Spokane. Installing in record time because of freezing conditions, beating their own estimates on time. I think they were just working above and beyond because I am from Texas, where "cold" is anything below 50 degrees, and I am freezing while visiting my daughter. They are so thoughtful of the people they serve, as well as competently completing the installation of a new heater unit. I can recommend these young men without hesitation. (They are installing central air in the spring, too!)

I called Accuflo at the referral of a friend and wasn't too impressed. Our AC pooped out in the middle of July, and we completely understand how many other unfortunate Spokane residents suffered through the same thing so we were really understanding of the fact that it would be a few days before before someone could come out and take a look at it. My husband is who dealt with the technician who came out and he was supposedly nice enough, gave us a quote for fixing the unit vs. replacing it, which was great, the price was awesome! We called the office to get situated with a contract and the lady in the office said she'd call me in a few minutes to get my email once she could find out what brands we had been quoted. 2 days later, I had still not received a call back so I called and spoke to the same woman who said she was trying to track down the technician who had done our estimate because she couldn't get a quote or contract drawn up without the product information, but she would call me as soon as she knew. Well, it has been 2 and half MONTHS since that call and I have yet to hear back from Accuflo. In that time, our AC and furnace have been replaced by another company (for a better price at that), and I won't be recommending Accuflo to anybody anytime soon.

We called for a diagnosis of our AC middle of june 150+dollars. thomas came and informed us that he tested it and it had little freon in it needed about 6 LBS at around 100.00/LBS. (the unit actually needs 2.5 LBS.) and that it would be 650.00. to have it going cool. we had to scrape but had it and told him to do so. We have cameras all over and saw him running for our hose to “cool” the compressor off (all over live electricity wires as he blew the breakers several times). Thomas came in and said the compressor had to cool. He left on what we thought was a lunch break. At 430 I called amy to see where he was and she said she would call him. She called back and said he would be there by about 6. thomas came back and after an hour he came to me to say that the compressor was bad but he could get us a new one, I told him we did NOT have the money as we are on SSI and spent every penny we had on putting freon in it. He told us that he would get us one at the company cost and again I told him we had no money, he left saying he would talk to amy and mike. It was a few days and a few more calls to get an appointment to install new compressor in 1 week. We had an elderly lady(MOM) we were trying to keep cool and the heat was taking a toll on her. 1 week later thomas came and installed the newer compressor and for3 days it worked good. After 3 days the ac was pushing 75 degrees out of the vent and the compressor was really hot to the touch at 165degrees (thermo temp gun) I shut it down and we were told it would be another week for someone to come by. Altho not the total cause, moms health went south and we put her in the hospital. We waited for thomas to fix it and he worked on it and said it was empty because of a valve he replaces (shrader valve) he filled it and I did not see him check the temp from the vents (I was near the 2 most accessible ones) he told be he was done and left. The temp was nice and kept the house cool for 2 days. I called amy and she said it would be next week BUT thomas MIGHT be able to drop by tomorrow (friday). She said they were booked solid and could not do anything until MIKE, the owner came back from vacation the next week (1 WEEK!). This weekend the temp will be in the 100's. Ironicly, they took the 200.00 (authorized, we gave them 450.00 cash also) out of my account the day my mom died. This is the worse customer service as we feel they are avoiding getting it done right when there are other customers paying them. Accuflo was recommended to me by a trusted friend and even he is pissed!!!
I have always been nice and patient (I did swear once 7-13-23 on the phone with amy (not at her) but now this is beyond comprehension of a business handling customer. Tech even left the compressor and the valve he replaced!!!! they did not call or come today so after 4 times of trying, I am posting this.

Accuflo has done several projects for me both at my new home build and my business. Everything they have done has been amazing! Amy is a very good communicator and lets me know what’s going on through all the steps of the project. I highly recommend Accuflo!

We called Accuflo based on a referral and we did not have a good experience. We tried to give the company the benefit of the doubt. Their tech, Thomas, came out to fix our mini split. He informed us that he would need to come back the next week after doing some research on the problem. He never came back out. In fact, every time we called the office, he was always in an “area with no service.” We left messages with the office, and were told the tech would call us back. As more weeks passed with no return phone call or always being told their tech was in a place with no service, we moved on to another local hvac company. Just for reference, it has now been three months with not a single return phone call. Clearly, Accuflo never intended to get back to us or are simply too mismanaged. Don’t waste your time or money.

On time for scheduled appointment! Technician was professional and answered all of my questions. I will highly recommend Accuflo Air Systems to everyone!!!

I am in the process of turning Air Control in to the BBB as they are not a very reliable company at all. They were contracted through my home warranty American Home Shield and when they did come to my home about heat duct under my modular they replaced a thermostat and told us they would be back in a couple of days to replace the duct as they had to order it. I t was approved by the warranty and since Jan 22nd I have not heard from them. I have called them one time. I called my home warranty in which they told me they have sent them emails to respond back to them to get this resolved and still no answer as to when the work is going to be complete. They were paid by both me and the home warranty. I have called American Home Shield every week looking for an answer and I keep getting the same answer every time. I called them last night on the 11th of Feb and they were going to turn it over to the contractor supervisor who was supposed to call me today. No call. I am tired of the run around. I paid for a service to be completed. I would not recommend this company to anyone.

It’s 10 degrees outside, we just bought this house & this is the company that has last worked on this heater. The heater has gone out & they don’t have anything available until Wednesday which would be fine if it wasn’t 10 degrees and there is a risk the pipes will freeze flooding our house. I call them asking at least for recommendations because we can’t wait until next week or risk flooding & their phone rep was incredibly rude with me talking to me like I’m stupid. They had an overtime pricing that I would’ve been willing to pay to have someone come but they were unwilling to try and set that up. Poor communication, poor service & unnecessarily rude

My AC went out so I had AirControl come out after hours. The tech said my capacitor was bad. He replaced it and said it still wouldn’t turn on and that I had a bad condenser. The next day Air Control quoted me $1,700 to replace it. Meanwhile I had Holliday Heating and AC come out to get a second opinion. The tech from Holliday looked at the capacitor installed by Air Control and said it was wired incorrectly. He installed a new one and a new fuse and low and behold my AC fired right up. The tech checked to make sure it was operating normally, cleaned up a few things and told me my condenser is just fine. So I called Air Control to get answers, I spoke with the service manager, Harry. Harry said he would find out what happened and get back to me, a week later and I still haven’t heard from Harry. 👎🏻

*Edit* After posting this I received a call back from Air Control offering an explanation on what happened.

Wow, thank you Doug for coming out and repairing our Air Conditioner. Doug was prompt and courteous. He made sure we knew everything that needed to be done to get us back up and cool again. Pricing was as it was estimated and less than what I expected. Ditto's will definitely be calling Air Control again. You All Rock THANK YOU!