HVAC reviews in Spokane, Washington

4.5 based on 1420 reviews Back to the listing
    4

    Colin came to check out my air conditioner today. I appreciated the fact that they responded so quickly.
    He was very polite and very knowledgeable about my issue. I would call them again if I had the need.

    5

    First time home owner and our AC went out on a 90° day. Our first call to them was full of advice for what we can do prior to them being able to make it out to our house. When Colin showed up he was honestly just the best, he was able to fix our AC in less than an hour, which was amazing. If we ever need any HVAC again, this will be our first call.

    5

    Our gas fireplace valve was fixed due to a small gas leak. Both Cole and Colin came out and did a thorough check of the gas lines and made sure to communicate the process of what needed to be done to get everything up to par. They also texted, communicating they were on their way (which every customer LOVES). Once the valve was fixed, they also cleaned and inspected the fireplace for me that same day, which was amazing since we were on a tight schedule to get our home sold. I feel confident the new owners will have a wonderful working fireplace for future use, thanks to Bigfoot Heating and Cooling.

    5

    Great communication/efficiency and service. Happy with Colin and Cole taking care of my concerns.

    5

    Colin Fearn, the Owner/Senior Technician and his co-worker Andrew provided excellent, skilled service.

    With gratitude,

    Ben Krauss

    5

    Technician was friendly, efficient, and very knowledgeable. He took the time to explain the issues and solutions. Would highly recommend.

    5

    Andrew was incredibly knowledgeable, fast, and friendly. He did an excellent job and made the entire experience easy and enjoyable.

    5

    From the first phone, call to the person in the office from the technician who fixed the heat pump issue
    I experienced wonderful customer service
    Friendly, communicative, punctual
    This will be the first company I call for my heating and air-conditioning needs

    5

    Installation of fireplace insert also including the piping.
    Superb attention to detail and insuring the work performed met all the code requirements.

    5

    These guys were awesome! They gave great service from beginning to end. They ensured I was taken care of, and completed the requests I had for relocation. I couldn't have asked anyone else to do the job timely and efficiently. If I had any questions or issues, they addressed it asap! I recommend them to anyone! Very friendly, helpful, and professional!

    5

    Colt is amazing and got the ball rolling. They came out Monday. Got the parts Tuesday and worked me in on Wednesday! Great communication. Kept me updated on all of it. I highly recommend them! 5 stars!

    5

    Colin was punctual, professional and informative throughout the entire service process. Great experience! We'll definitely be using them again!

    5

    Did a maintenance clean of our heater, it was quick and easy. Scheduler was polite and they came 2 days after spoke with scheduling. Fast service.

    5

    Highly recommend Bigfoot. They are skilled and patient. My fireplace windows were smudgy on the inside glass and the flames were flat. They fixed both problems. Thank you.

    5

    Colin and Cole were great to work with. AC quit working, which was under home warranty. Colin came out and spoke directly with Fidelity home warranty to let them know what the issue was. Although it took a while for Fidelity to get the paperwork processed and part ordered, Cole was great with communication and kept me up-to-date on status. Once Bigfoot had the estimated date for delivery, Cole called and got me on the books for the repair.

    Andrew and Colin did the repair. Very professional. Highly recommend this company!!

    5

    Colin was the lead on my AC replacement, him and the Bigfoot team were awesome! Worked with my home warranty and made the process super easy on my end. They were efficient and on it, AC works great. Highly recommend!

    5

    Andrew was professional and knowledgeable. He conducted an assessment of our heating system and determined there really wasn’t any issues. Whatever was happening must have resolved itself

    5

    Bigfoot Mechanical are trustworthy, professional and kind. They are my ride or die for heating repair. I'm incredibly grateful for their service. Highly recommend.

    5

    These guys are awesome! Our home warranty was super slow and Colin and team stayed on top of them to make sure we got the service we needed. They were super responsive, worked quickly, and I'm glad we got the opportunity to support a small local business. Definitely recommend calling them for your HVAC needs!

    5

    Collin was amazing to work with. The company was efficient and able to fit us in right away. They got our heat up and running as quickly as possible and were communicative throughout the process.

    5

    So thankful to finally have found a reliable and trustworthy heating company. Prompt, communicative, and thorough knowledge. There’s a reason I turn to specialists when in need and this team was perfect for the job! Thank you.