HVAC reviews in Tacoma, Washington

I professionally cleaned their carpet but they never paid.

Looking for a 2nd opinion? This is the place. There is no urgency to push a customer to do anything they feel uncomfortable with.The owner is dedicated to grow and improve the business by taking care of his customers needs.

The salesman suck they want uneducated customers they can take advantage of. Marked up prices lies about products they carry as well as providing true information about products they don't carry. Please do your homework and help your selves by not doing business with these guys.

After several years working with this firm to maintain our heat pump and furnace, discovery of shoddy workmanship has me looking for better quality. A leak in a coolant line shows four bad solder joins in under five inched of line. This mess was hidden by an insulation sleeve. No trust after this.

All Ways has been working with me on some very tempermental HVAV equipment. They spent alot of time at my house until a solution was found. They are very professional and reasonably priced. Would recommend them to anyone who needs repair or maintenance on their HVAC systems.

This is a shout out to Rod, the excellent and friendly technician who came out to look at my furnace this afternoon. Rod listened to the click-then-nothing sound it was making instead of turning on. He nodded, and said he could guess what my problem was. But maybe, he said, he could just fix it.

Good to his word, he found the culprit: a poor bird had somehow gotten in through the pipe and gotten fouled in the inducer motor. For the relatively small price of a visit and a bit of labor—as opposed to the cost of a brand new inducer motor on top of everything else—our furnace is working once more.

They were very professional, on time and did a great job. They were courteous clean and respectful. The equipment they installed works great as well. I highly recommend All-Ways Air Control for any heating or air conditioning needs !

I had to call them 3 times to schedule an estimator for a new AC. Because I didn't see any confirmation prior to the appointment date, I texted the estimator in morning of the appointment day to make sure he will come. I was speechless and cancelled the appointment immediately after he asked what was the appointment time.

Extremely pleased with our new furnace, heat pump and hot water tank install. All-Ways Air Control arrived on time. Job completed as promised on budget. No hidden costs. Installer took time to leave our house cleaner than they found it.

Our Trane A/C outdoor fan stopped working. Forecast is literally 106 degrees for Tacoma this coming Sunday. Figured it would cost at least $241.00 for a new fan motor. (Amazon.com price). Then add in a $150.00 service call with labor and I was expecting to pay minimum $600.00. The service man from All Ways (Mark) checked the capacitor first and showed me the capacitor wasn't working which caused the fan to stop working. A less expensive remedy.

Also, he noticed a separate issue (2 pole contacter on our heat pump system) had significant blackening on the brass contacts. His advice was to change it out before next winter. Later I asked if he might have the parts on hand. He checked his truck and came back with the exact match. Out with the old in with the new. Final cost $360. So glad we didn't choose Pacific Heating and Cooling.

The technician, Rod, was able to come out within a week of calling for service. He was on time, very professional and friendly. He showed me how to clean the metal filters in my unit and even cleaned them for me. Not only that, he turned off my house and rolled it back up in the hose holder for me, not many people do that extra touch and I greatly appreciate it. He did a great job of general maintenance. I recommend this company and technician.

They installed a new hot water heater, and when I had a plumber at the house for another issue two months later, he noted they did a poor job. The expansion tank for the hot water heater was left unsupported at the end of 18-24” length of 20-year old C-CPVC pex piping and developed substantial bend under the strain, risking a major break of my main water line. (See attached photos). I had the plumber immediately fix at my own cost, and when I sent emails to All Ways to seek some compensation for my additional plumbings cost to fix their install, I never received a meaningful response - just, “we will let the owner know…”

I did not want to leave this review/warning, but they never stood behind their install. Their choice.

Extremely responsive and informative. Brilliant job!

My air conditioner had leaks, and their repairman solved the problem. I was happy with the service he gave me.

We needed our heater fixed because it wasn’t working correctly. This company sent their technician to our home promptly, and he diagnosed the problem fast. We were glad that he took care of the repair right away, and it didn’t cost us a lot of money.

I believe this company did work that requires a permit at my property with out a permit. I've tried to call them literally nearly 20 times over the past month and gotten zero information from them. I don't believe this is a reputable company.

The team which showed up was very knowledgeable and polite. I was very impressed with the entire experience.They did a commendable job replacing my AC system.I would definitely recommend them.

Very excellent service. Product quality exceeded my expectation.Very impressed with their service. I will definitely use them for any of my future HVAC needs and recommend them to friends.

Terrible customer service. Extremely unprofessional when they answered the phones. Will not give estimate on what they charge for an annual furnace servicing over the phone…. I don’t know why you would chose to use them if you have to play roulette to get the price of a service. Who would take that chance. People want to know what your pricing is before hand. Just a little food for thought.

My specialist arrived during the window quoted. He was professional and detailed. After completing my AC check, he gave me an overview and answered all my questions. I will definitely use Chandler Heating and Cooling again in the future!!

I had an issue with my furnace. I called in around 2 pm and before 4 pm, a technician had arrived. He quickly diagnosed the issue, called an associate to bring him the spare part, and then fixed the issue. I was astounded by the speed at which they handled the situation. Thank you so much for the very quick and professional service.