HVAC reviews in Tacoma, Washington

We bought a high-efficiency furnace from Chandler Heating and Cooling several years ago. We're very pleased with its functionality. We've found their staff to be trustworthy, knowledgeable and helpful. Good work, money well spent!

We were very disappointed by working with Chandler. The service that we hired them for was performed by contractors that were not familiar with the kind of vent installation that we required and their lack of expertise was shown in the quality of the work. When calling Chandler for follow up repair services they were first slow to respond and then did zero follow up. Their business model of acting as the "middle men" for subcontractors has led to multiple miscommunications and in the end we have been dealing with the poor quality of work from the first round. Their membership plan for ongoing services is a total waste of money as no one has followed up when we have called and asked for services. I do not recommend this company at all.

Absolutely outstanding service from initial contact to completion. My family have been using these for years and I can certainly understand why Chandler Heating and Cooling was so highly recommended. Will make sure I recommend everyone I know to you too! Thanks for everything.

Our old heater died and we needed a new one. A good friend recommended Chandler Heating and Cooling. So glad that he did. We got our new heater and also had air installed. Hillary and his partner were hard working and very respectful of our home. Reliable, professional and affordable. What more could you ask for. This company really wants to make sure that your are please when the job is done.

I had Chandler Heating and Cooling replace my HVAC system. Could not be more satisfied. The service Technicians were very professional, friendly, and most importantly, knew their trade. I highly recommend this company for any of your HVAC needs.

Great service

Great Company!

Worthless for homeowners in a pinch with no heat

Great customer service!

Very, very happy to have a resource so close to home. Great people!

Great service, go above and beyond for their customers. Will definitely be back

Ear piercing high pitched alarm comming from their building, randomly turning in and off late at night. Directed right into all the townhomes behind their building.

Called multiple times about it and they've done nothing to solve it.

Professional experience

High quality professional work, TRS Mechanical is a great Veteran Owned business that provides excellent customer service.

Super meh appliances

I've never been to this business. The robots are broken, they don't know where I am.

Had my frig looked at june 12 needed a part with in to weeks it's now Aug 20 no part no return calls. Always used them. NEVER AGAIN

Waited 2 hours and 18 minutes, the tech never showed. This was for an A.C. quote! They kept promising if we waited 15 more minutes that the tech would show up, finally got a hold of a customer service rep that was honest and said that they were still at the previous appointment. 100% Sears fault for over scheduling reps and not notifying customers.

They refused to sale me the part needed to fix my furnace after they told me the tech couldn't come till the 28th. I called the 16th in the middle of December and have a 6 year old so I ended up finding the part after alot of difficulty but I would not use them ever if I could give no stars I would.

I called to get information about the purchase of a new hot water heater. I was given an 800 number. After. Calling it, I recognized that it must have been off site in another country. Lots of people talking in the background. I only wanted to know the price of a larger water heater.

Noah, who I talked to wouldn’t give me any information about what size of water heaters they had or any information on their prices.

A Very frustrating experience.

Gave me a couple of hints over the phone to fix a balky furnace so that I didn't need a service call...and it worked! Thanks!