HVAC reviews in Tacoma, Washington

Amazing local company!! Our installer was friendly, knowledgeable and always quick on service calls! I highly recommend them!

The star rating is actually zero, but that would remove the ability to post this comment. Yes, it was really that low. Extremely disappointed in the lack of integrity this company exhibits. For starters, they are advertised as local and they are NOT local. And they CHARGE exorbitant prices for their travel time from Tacoma. Further, the young employee was not familiar with my appliance and spent a lot of time just sitting and looking at it, loosening screws only to tighten them and the same with his wrench re/fasteners. Continued defending his lack of knowledge spending more time. This turned out to be not only a disappointment, but a safety concern to have someone supposedly qualified to work on my appliance only to find out he was neither qualified nor the slightest bit familiar (this is where the defending his lack of knowledge came in). To make matters even worse, he hung out in his van reportedly awaiting a call back re/supposed needed parts, until an hour's time was reached so I would be charged a full hours time for his 'work.' We really wanted to keep it 'local' when we went with this company. This was a negative experience that will never be repeated. Dishonesty on top of these other issues warrants leaving a warning comment for others who think they may wish to do business with this company. BEWARE. "Sometimes milk masquerades as cream, things are not always as they seem" or as they are stated!!

So, I call them before the labor day weekend, to get a specific part. I had already verified it was in stock. I explained that I knew it was in stock. I knew what the problem was, and just needed someone to come out at fix it. They said it would do the job and quoted me over 1100 dollars, and said they could not do it before the long weekend and would have to do it the following Tuesday. On Tuesday 1or 2 hours hour before the appointment they called me said they "could not get the part until Friday". I told them that that was wrong because I knew the part was in stock. I then call their competition and they were able to get the part and install it for 700 dollars cheaper the same day. I understand things happen, but don't LIE to me, when you do you lose my business. I don't like leaving negative reviews but in this case I needed to.

"Aakool replaced our gas furnace, and it’s running perfectly. Top-notch work!"

Aakool’s heat pump installation was seamless. I’d recommend them to anyone!"

"Aakool installed our new heat pump, and it's been super efficient. Great service!"

"I love our new mini-split system from Aakool. It cools our space perfectly!"

"We had Aakool install a new gas furnace, and the house is warmer than ever. Fantastic job!"

Patient when things weren’t going great!

Great service. Will use again.

Good work, highly recommended!

Competent, professional and punctual. Would hire again.

Knowledgeable, professional, and efficient. Highly recommend!

Very professional and did a great job! 5⭐️

Very professional brother, he does his job well. Thank you for fixing the refrigerator.

Job done perfectly and in timely manner with good prices

Aakool heating and cooling are the best,
Their efficiency are on a very high level
I recommend them. They are the best 👌

Very good service. On time and professional. Helped with my split a/c and instant water heater.

Although it is a simple and small company, but it is very good. The work is very excellent. It is worth contacting them.

I recommend Aakool Heating and Cooling. They were very responsive and fair. They also went above and beyond with the service. I would use them again!

Aakool was able to fix our water heater on the weekend in less than 24h