Plumbing reviews in Tacoma, Washington

Great job! They left everything better than they found it - that’s all I can ask for!

The technicians who came out were professional, knowledgeable, and extremely helpful throughout the process.

My partner and I were extremely impressed with the service. We highly recommend their team!

Everything you want in a septic contractor! Hard working, friendly, and communicative. Highly recommend!

Thank you for being so respectful and flexible. I can enjoy a comfortable home thanks to your hard work. I had a great experience with their service.’

Great service provider who fit my emergency into their schedule immediately. Fair pricing with great customer service. I will definitely be using them again in the future.

Yesterday I had my septic tank pumped by Upfront Septic & Plumbing and was very pleased with the service. They were able to come out the next day after I called, which was a lifesaver. The technician, was punctual, professional, and explained the entire process to me. He was knowledgeable about septic systems and answered all my questions. He even took the time to clean the filter, ensuring a thorough cleaning. The job was done efficiently and the area was left clean and tidy. I would highly recommend Upfront Septic & Plumbing and will definitely use them again for future maintenance.
Thank you

Showed up on time, explained the problem until I understood, worked efficiently, and helped us resolve a stubborn drainage problem smoothly. From start to finish we would highly recommend them for anyone who needs reliable plumbing help.

Fast, high-quality, and affordable! Usually you can only choose two, but this company delivers all three. They pumped my septic tank, showed up right when they said they would, completed the job quickly, and charged a very reasonable price.

This team is the best! They provided a clear, detailed explanation of my situation, made the entire process easy, and did an outstanding job. I’ll be using them for all my plumbing and septic needs from now on.

I reached out to UpFront after being taken advantage of by a different septic repair company. The team at UpFront was incredibly friendly, professional, and empathetic, and they came out the following day to inspect the issue. Although county permitting rules caused some delays, our technician guided us through every step. I honestly don’t know how we would have managed without their help. I truly can’t recommend UpFront and their staff enough!

The technicians from this company are both skilled and professional. I’d dealt with ongoing septic system problems for some time and had other companies attempt repairs, but the issue always returned. The technician from this team took the time to thoroughly explain what he was doing and pointed out what other companies had previously missed. Thanks to them, my septic system has been running flawlessly ever since. I’ll definitely keep using their services and highly recommend them to others!

I had Upfront Septic handle the servicing for a home demolition and tank decommission, and I couldn’t be happier with the experience. From start to finish, they made the process smooth and stress-free. The receptionist was not only extremely kind but also went above and beyond to be helpful—even when a question was outside her scope, she took the time to point me in the right direction. That level of care really stood out.

The crew delivered excellent service with professionalism and efficiency, and it’s clear this company truly values both their work and their customers. It’s rare to find a business that combines great people with great service, but Upfront Septic does exactly that. Highly recommended!

I had an excellent experience! The technician arrived on time, quickly identified the problem, and clearly explained each step of the process. The repair was completed efficiently, and everything was left spotless. The staff was professional, friendly, and transparent with pricing - no surprises. I highly recommend their team for any plumbing or septic services!

The technician was absolutely amazing. They had great communication, exceptional work, and everything completed in a timely manner. I really appreciate the professionalism and efficiency. Highly recommend to anyone looking for a smooth, hassle-free experience with excellent service!

They handled our septic tank issues with excellent care. Throughout the entire process, communication was clear and consistent, and they showed up right on schedule. The technician who serviced our system was courteous, knowledgeable, and took the time to explain everything he planned to do. He even sent photos and videos of the process so my husband, who couldn’t be there, could stay updated. I wouldn’t hesitate to contact them again for any future septic work.

When I looked for a septic person in my area, I chose Up front because of their 5 star rating and now I know why they have that rating. I have used other people on my rental properties before, none of which stuck to their supposedly ‘firm’ quotes. And none of the work was up to snuff either. Upfront was great though - would use again

After reading so many great reviews, we decided to call Upfront. We had slow drains for a while and then it started backing up to the bath. When we called them they were punctual and the estimate is what we paid at the end. I think l have found an excellent plumber to use for all my future needs.

Highly recommended. Literally from the time I called to the time they were done couldn’t have been more than 3 hours. Immediate response. Immediate service. Work was done very neatly, like you wouldn’t have even known they came by to fix anything.

When I called them about my kitchen sink clog, they said they could come the next day and kept me informed on the arrival time. The tech came out and was polite, efficient, punctual, experienced, and considerate of the surroundings. Best of all, he resolved the problem quickly. I would definitely call this company again.

Erik Solis , ‘UpFront Septic did an outstanding job. They were hired to work at several different locations and handled each one quickly, efficiently, and with great attention to detail. The quality of their work was clear, and everything was completed to a high standard. The team was not only professional but also very courteous, keeping the work areas clean and organized throughout the project. Their dedication to the job was evident, and communication was excellent—I was kept updated at every stage, which I really appreciated. I would highly recommend UpFront Septic to anyone in need of septic services. They exceeded my expectations, and I’m confident they’ll do the same for others.’