HVAC reviews in Brookfield, Wisconsin

4.8 based on 474 reviews Back to the listing
    1

    Caution w/ Plumbing Services: $425+ to replace to outside hose bibs?!?! (Only 45min of work for 2 guys). Requested detailed invoice 3 times with no luck. Called 3 times, over 2 weeks, to have someone come out for an estimate on third outside hose bib (for sprinkler system). Still waiting on estimate after over a month.

    I use QH&C for HVAC services and they're awesome, seem reasonably priced. In fact, replace furnace, installed heat pump and house humidifier 2 years ago. All went smooth and decently priced.

    Not sure the Plumbing services is on par, use caution!

    5

    Bryan L., our technician, was a true professional, on-time, attentively listening to concerns, evaluating feedback, performing a detailed system inspection, suggesting appropriate solutions, completing repairs, and restoring the system's functionality. Throughout the process, the Quality Heating Team was a pleasure to work with. Thank you!

    5

    Quality installed a dual zone damper system for our home recently. A follow up warranty service call was promptly corrected by Bryan. Bryan was professional and very knowledgeable. We appreciate Bryan’s Quality work and friendliness. Thanks Bryan!

    5

    Both Chris and Jake were excellent. They took their time to explain things, were very thorough in their inspection, did a great job at fixing one of my toilets, estimated some future work...just great to work with! So very courteous and diligent...I'm so glad I found Quality - Plumbing Division to work with!

    5

    Nick from Quality Heating and Cooling did an excellent job. Very courteous. Very efficient and complete. Finished up by updating us on the condition of our furnaces. And, some future maintenance/repairs we should be aware of

    5

    Bryan was great! He was very knowledgeable of the reasons our furnace was throwing a certain code and fixed it. He also went over some potential upcoming repairs and compiled estimates but wasn’t pushy. Would highly recommend Quality for your HVAC service!

    5

    Quality Heating & Cooling has always been outstanding. We have recommended them to friends and family. Kevin and John were here to perform service on our system. They are, without question, the standard by which EVERYONE in a service industry should be measured. They own the high-water mark for how to treat customers. I consider them friends and would trust nobody else with our furnace. Thank you Kevin, John and Quality. You are the BEST, bar none!

    5

    Thanks for the prompt,quick and clean job of installing our new furnace. Cal was very efficient and informative plus, he was a nice guy. We’ve been using Quality Heating for over 30 years and never been steered wrong, right from the sales department through the service department. Thanks again.

    5

    I want to give a shout out to Mike. He arrived to apartment early. Not only did he inspect HVAC vents, etc. Mike walked me through on how to correctly utilize the Ecobee's thermostat equipment

    Demonstrated great customer service skills because this is a rare quality. Mike was quick & effective, problem solver, very knowledgeable, very detailed and attentive, flexible and humble.

    He made sure he understood my concerns before his departure. I was very appreciative.

    Thank you for hiring Mike. He deserves a bonus!

    5

    Great experience with quality Heating and Cooling. Skye was my technician and was very professional and respectful . He answered all my questions and explained everything to me in detail which I appreciated. I was 100% satisfied and would refer this company to family and friends

    5

    Today Bryan came out to give my furnace a good tune-up and check for any issues. He is obviously good at his job and friendly as well. He gave me information about my current situation as well as what I should know for the future. I feel very confident in his work and his knowledge and am so grateful for his service. Quality Heating is just what the names states: quality.

    5

    Heat pump and furnace installation package was well worth the reasonable cost. The installation team was fantastic. They explained everything and kept us well informed throughout the process. They were timely, professional and great to work with.

    5

    Quality Heating AND Plumbing. Extremely knowledgeable and personable/professional plumbing experience with Curtis. Did the work we needed today and helped me understand project costs and details that we need to look at in the coming year. We use Quality’s HVAC preventative maintenance program and having the Quality Plumbing team as part of our overall home maintenance program will be very valuable and cost effective! Thanks Curtis!

    5

    Bryan was very helpful and informative regarding our furnace. He was on time, kept me informed, and communicated next steps well. I’ll look forward to working with him and Quality Heating in the future.

    5

    Quality is my go to for my heating and cooling needs. We have purchased a furnace, H-VAC, and whole house humidifier this year. A+ install and set-up. Today we had our winter check-up, and Anthony was great! He took his time, answered all of our questions about our fancy thermostat, and kept us abreast of what he was doing. He could have rushed on New Years Eve, but that is not how Quality's people do things. Have no fear, trust them to take care of you. A+ Quality, A+++ Anthony!

    5

    My fall/winter tune up (yearly contract) service was just preformed by Bryan of Quality. As usual all service was completed in a timely and efficient manner. As I have stated previously I have always requested Bryan service my home for approximately 20-25 years. Nice to be able to see an employee stay with a company that long, so that a relationship is built.

    5

    Amazing service! Garrett and Ben F. were wonderful. They installed a full house humidifier today and were great. They walked me through the system at the end and I can already tell a difference in the humidity level of our house! So happy!

    5

    Quality had to come out to our place a couple of times for issues with our dishwasher. Lucas and Curtis were the technicians who made a visit, and both were super friendly and helpful during their respective visits. They explained the issue and gave us things to look out for, including simple maintenance ideas to keep things humming. Lucas and Curtis, thank you!

    5

    Had a tune-up done today and was really impressed. The technician Conner was both nice and professional, taking the time to explain what he was doing and answering my questions clearly. He came across as very knowledgeable and knew exactly what to look for. It’s great to have someone who’s not only skilled but also polite and respectful in your home. Overall, excellent service—I feel confident my system is in good hands. Highly recommend!

    5

    MIKE W. was incredible! Showed up right in time and it took him just a couple minutes to pinpoint why my furnace was not providing heat…he ran a test to confirm his suspicions and was out the door in under an hour. I will definitely ask for him in the future!

    (my neighbor had Mike’s co-worker Nick the day before I needed service and she was equally pleased).

    5

    Cal V. installed our new furnace (by himself!) and did an excellent job! He was prompt and methodical and friendly. He was also careful and extremely attentive with our somewhat tight quarters and made sure to safeguard our staircase carpeting as well as walls. The new unit looks great and runs like a top, and we couldn’t be happier. Cal continued our long relationship with Quality Heating and also our satisfaction with their work, both installation and scheduled maintenance. We wouldn’t go to anyone else. Thanks, Cal! And thanks Quality Heating. PS: we are also thanking Brian for his long-term regular maintenance of our old HVAC systems over the span of their life—he’s kept everything in great condition since… well, forever. Thanks, guys!