HVAC reviews in Milwaukee, Wisconsin

Gio was fantastic! He completed our furnace tune-up quickly and efficiently and took the time to explain what parts may need replacing down the road and when a new furnace might be worth considering. Really appreciated his honesty and expertise.

Our duct cleaning went very well. Our technician Martin, along with Tyree were very efficient.
All of the steps were thoroughly explained prior to execution.
Martin was very knowledgeable, courteous, polite and friendly too.
They cleaned up after completion.
Great job guys.

Chad was wonderful, he took time to educate me on some best practices with my system and provided routine maintenance. He was quick, thorough and respectful. Would definitely recommend.

Very happy with the service I received from Stephan Albers. Although I will need a full furnace replacement, Stephan walked me through all steps of the process, answered any questions I or my partner had, and did so without ever making me feel dumb (which is sometimes hard to find with a service person!). Stephan helped me to feel comfortable to make a large purchase decision and my cats loved him. Thank you Stephan for your wonderful service!

Aaron was fantastic. Very professional and friendly to work with. He was prompt and thorough with our annual furnace tune up. I have worked with West Allis HVAC for 12 years and wouldn't have it any other way.

Tyler was extremely professional kind, knowledgeable, informative down to earth friendly if I could give him 10 stars, I would. so grateful that I found this company. I was referred to you by Lori Ladwig. Apparently you put in their furnace while back their parents furnace and possibly their daughter's furnace. She was right I will recommend this company and I love the plan. I just was able to obtain that will assist me in my maintenance in peace of mind. Thank you, Tyler. Looking forward to having you guys as my for my maintenance needs.

Property Damaged and ghosted by company:
Dan S., the installer, handled the installation of our tankless water heater. He was professional, explained what he needed to do, and the maintenance process after installation. Due to a missing tool, he was unable to complete the installation on the first day but returned the next day to finish the job.

Unfortunately, it took another week for the company to schedule the removal of our old water heater. And during the removal process, different employees caused significant damage to our property:

1 - They bent and dislodged the threshold from forcing the old unit over our door threshold.
2 - They also dragged the unit across our wooden deck, which resulted in splintered boards and chipped paint.
3 - I now have a pipe coming out of my chimney chute still with a part of my old water heater vent.

We contacted the company by email in mid-July to address the damage and followed up with an additional email but received no response. Since then, we have been completely ignored.

Had a furnace tuneup done today by Chad. Did an excellent job and was very informative on everything he was doing. Gave me tips on things I should watch for and went into much more detail than previous techs. I will definitely ask for Chad in the future to do my inspection/tuneups.

Fast, efficient, very professional, knowledgeable and friendly. After 2 other companies said no and would take 4-6 hours with 2 people, Noah came in looked at it, said I can do it in 2 hours by myself. He did exactly that. Very pleased with his work and will definitely call back if we have another plumbing issue! Thank you so much! Before and after pics

Stephan is very skilled and knowledgeable. It’s clear he has worked on heating annd cooling systems for years. Our issues was easily resolved and he explained many things about our system, ducts, and overall how things work. I am grateful for someone who was kind, helpful, and met me where I was at in talking about our heating and ac units. Will happily be a repeat customer.

Our install happened 2 days after initial meeting. Drew and team were kind, knowledgeable, and completed all work in a timely and clean fashion. I was well informed throughout the process and was comfortable with all work described. At the conclusion of work I got a in depth review of system. They left the workspace clean.

We had a really great experience with HVAC tech Kyle! He was very kind and knowledgeable about boilers, shared a lot of great information with us since we were new to having a boiler for heat, and was luckily able to install the new expansion tank we needed same day. We also appreciated the kind dispatch and call center staff for scheduling our service visit. The response time was very quick and everyone seemed like they genuinely wanted to help resolve our boiler issue to get heat for the winter. Thank you!

Justin did a solid job and the company went above and beyond by coming back a day later to fine tune the project and address an issue that was unrelated to their work. I’m happy with their work and would recommend.

They also beat out the price of a competitor for the job.

Giovanni was exceptionally helpful earlier this week when he came for a service call at our home. Not only did he solve the small problem we were having, he was personable and patient when explaining everything to us, making sure we understood. We were very impressed and really appreciated it.

Excellent customer service from the office agent, Jenny, to the plumber that came to my house, Noah. Noah explained things thoroughly, outlined my options, and answered all my questions. He was helpful, patient and trustworthy during a challenging time when I had to make a tough and expensive decision. I have used this company a few times and am always impressed with their prompt assistance, great customer service, and knowledgeable team members. Highly recommend this company!

I made an appointment online on Sunday night when my furnace went out and they called me by 7:15 am on Monday. They sent someone out right away. I need a new furnace and they are able to have someone install it next day. They even brought me an extra heater to use while I wait for installation. The technician, Dave N, was incredibly helpful and knowledgeable. He gave me a lot of options for repair or replacement and didn’t try to push me one way or another.

Very professional, with great customer service! My cat escaped during the new installation process and the technician was kind enough to point out where my cat was hiding outside. Very happy with the service. New furnace looks and runs great!

We had the plumbers out to replace our water heater and laundry tub. I got a few estimates, they had the best warranty and were right in the middle for pricing. Both guys that came out were very professional, I would recommend them to anybody!

Very pleased with work Steven did. He explained everything he had done for furnace check up. Took time to make sure we didn't have any questions. Provided information on purchasing options as our furnace and AC are quite old with some issues. Extremely pleasant and professional.

Technician was Blake for furnace repairs - Great customer service overall with scheduling staff and technician. Same day repairs. Would recommend. Clear, kind communication before and at home visit, texts and email. Respectful of home with shoe covers and cleanliness. Fixed immediate need, and looked at system for prevention. Overall, kind energy throughout and explained repairs thoroughly. Thank you!

Kyle was out to service my boiler, and I couldn't be more impressed. He was knowledgeable, friendly, efficient, and prioritized the urgency of the repair when I had no heat. He did a great job getting everything back up and running. I'd highly recommend asking for Kyle if you have a boiler heating system.

If I could give 10 stars I would. Drew and his crew did an excellent professional job installing our new furnace! They answered all of our questions and were very informative.I would highly recommend West Allis Heating and Cooling!