HVAC reviews in Mobile, Alabama

Our encounter with Easy Heating and Cooling was very professional and informative. This company really took the time to find out what the issues were with our AC unit versus buying equipment that we did not need. We truly appreciate there service.

My experience with Enoch S, Darrell F, Jackson M, and Austin B was extremely excellent!! Highly trained and educated field staff for any task they had to encounter. I give them a 5-star plus and will continue to do business with Easy Heating and Cooling. Enoch Smith, had to come out for another separate issue on a different date and again he went ABOVE AND BEYOND like his train staff to fix our problem with our system and in no time we was back to normal. Thanks to EASY HEATING & COOLING for everything. Maintenance is the key to a successful HVAC system while choosing Easy Heating & Cooling 😎 for all of our HVAC maintenance needs. I highly recommend this business you will not regret it. Again THANKS!!

I really don't want to leave a bad rating; everyone was real nice and everything. It's just that I'm exactly where I was before I called, but I have $370 less to show for it.
My A/C seemed to be not blowing as well as it seemed to at one point, so the call was made. They came out and checked the thermostat, the outside unit, and the inside unit up in the attic. I was told that what the problem seemed to be was an issue with the thermostat; it was reporting the incorrect temperature. It was suggested that I get it changed. So, reluctantly, I did. The next day, the thermostat was changed out (with the exact type of thermostat that was there before), and my pockets were $370 lighter for it. After the install, the temperature didn't immediately change, and the installer had to go, but said to give a call back if it didn't in a bit. I let the A/C blow for 3 or so hours and the new thermostat did exactly what the one before it did: It wouldn't get any lower than 77°. I called back to report the problem, and they were back out, but after this time, the issue was now duct work, an old unit, questionable construction, etc. As you might imagine, it costs a few thousand to take care of everything that needs to be taken care of.
I'm not even saying that they're wrong, it's just that I've already paid almost $400 to correct an issue, and I'm still having exactly the same issue after doing what the tech suggested.
Once again, everyone is really nice and everything, and that's cool. It's just now I'm out of $370 and have absolutely nothing to show for it, and that part isn't so cool...much like my house 😒

EDIT: (Because I can't respond to the owner) I'm not sure what you think you read, but you might want to re-read it. All I gave was facts. Your man came out, told me the Thermostat was the issue, charged me $370 to change it, then after changing it, the issue continued. Then YOU came out the next day and said that there were plenty of things wrong and it would be thousands to fix, and you could set me up with a line of credit to pay it. I didn't even mention how I was set for a time between 11am - 1pm and I got a call at 1:49p saying someone was on the way. I didn't mention that on the day when the thermostat was installed, your guys left for an hour because they didn't have the actual part; That's my fault for trying to be nice. Simply put, I got cheated out of $370, and that's a FACT. Me having to take the time to respond to your attempts to not seem like you cheated me out of $370 means I need a take a star, dropping the 2 star rating I gave, to 1.
I initially didn't want to leave a bad review, but now I do. I got late service, was incorrectly told about the cause of the issue, paid almost $400 dollars to fix the issue, the issue wasn't fixed, and then (after paying) I was told that the actual issue was the whole A/C unit and duct work needed to be redone.
It's one thing to make mistakes, but to then try and turn around say I'm lying speaks volumes about you and your company.

Easy Heating and Cooling is Phenomenal!!! The owner Enoch Smith is very knowledgeable, professional, trustworthy and provides excellent customer service. Definitely worth hiring for all your heating and air conditioning work!

Very good communication with the owener. He was upfront about everything and easy to get ahold of as well as easy to deal with. He was very helpful and honest from the start. He didn't try to up charge me or talk me into anything I didn't need. Definelty reccomned using him and will use him again in the future.

Easy Heating & Cooling are top notch! I called yesterday due to heating issues. I was given an appointment for the next day. My experience from scheduling an appointment to Mr. Enoch arriving to discover and correct the problem was stellar. Mr. Enoch's expertise and professionalism were evident! I will definitely call again as well as recommend to others.

John Taylor was on time by letting us know he coming. He was polite, courteous, friendly, thorough and professional in his service work. He also did service maintenance on the generator.

Our technician was Marcdlors Clemon. He was very professional. He called to ask if he could come a little earlier since he was doing maintenance on the heat, and wanted to do it before it got to hot!?We have used Keith for 25+ years and their service has always been excellent! Thank you Mr. Clemon

Gary with Keith Air arrived in time. He was professional, knowledgeable, and efficient. His inspection of our interior and exterior units was thorough. We will continue to use Keith Air because of his work, as he replaces our past technician. He inspires continued confidence in Keith Air, as they have always responded quickly when called.

Brandon from Keith Air Conditioning, Inc. was able to come out same day to make sure my A/C unit was functioning properly. He was very professional & made sure our A/C had no issues. Signing up for their Keith Shield maintenance plan was easy & affordable. I recommend using Keith Air Conditioning, Inc.

The technician, Devon, provided excellent service. He was thoroughly professional, provided detailed answers to my questions, and made great suggestions for better performance.

Marcellous with Keith Air is very helpful and knowledgeable. He answered all our questions and got our heat working in no time! Would highly recommend.

I have a service maintenance contract with Keith AC, and I've been consistently impressed with their professionalism and expertise. During my recent service appointment, technician John Taylor was outstanding. He was not only very knowledgeable in diagnosing and explaining the necessary maintenance, but he was also exceptionally polite and respectful of my home. Having a reliable and trustworthy service provider is crucial, and Keith AC, especially with technicians like Mike, delivers exactly that. I highly recommend their services for anyone needing AC maintenance

We came home from a trip to find our 20+ year old HVAC system had gone out. Keith was out here before 9am the next morning. We ended up having the unit replaced with a more energy efficient model that has humidity control and is unbelievably quite. Wyatt, Braden, Eric and Jason worked all day to get the job done, cleaned up from their work and the house was already cooler before they left!

Marcellous Clemons was fantastic! He was professional, kind, and got my heater working as well as completed maintenance on my HVAC -- even cleaned up after :). Excellent technician!

Thank you John Taylor for your amazing work to get our system running again! John has worked at Keith Air and on our AC systems for 2 years now, we are thrilled with his customer service and his service experience. Thank you again.

Cutter performed our quarterly maintenance today. He was very helpful and informative. Took time to explain and answers all my questions. Very knowledgable!

I am very happy with Keith Air service! The technicians are always friendly and reassuringly knowledgeable! John Taylor came this morning to perform the fall maintenance on my heating and cooling systems, as well as my generator.

My Technician John Taylor was very helpful and professional. He got us back up and running, anyone knows when you live in the south that in itself is a lifesaver.

Call and got same day service. Reasonable price my Dad's heat went out and they fixed it. Professional and friendly service. TECHNICIAN WAS EXCELLENT

Erik, Brayden, Wyatt and Dylan were extremely professional, Skilled and courteous… They came at the exact time they said they would, worked very hard at getting the job done in one day and we’re very kind and conscientious throughout the process. Very grateful!