HVAC reviews in Montgomery, Alabama

Mr. Ellis is always professional, nice, on time, and knowledgeable. He also has fair prices!! I would definitely recommend him for anyone who has heating/air problems.

I have been using Ellis for over 10 years now. Each and every time I have called on him, he has been professional, very responsive, good value and quality. My outside air conditioner unit stopped working and was freezing late night. Around 7:30ish, I called Ellis and he was addressing the issue within 2 hours. He had to replaced the capacitor and the fan blower. He was truthful with me that I really need to replace my entire unit because it's been some years now since I have replaced it. Matter of fact, it's been 15 years lol. Because of the cost, he did offered financing via Smart Financing under Alabama Power. He does the applying via an app on his cell phone. Look at technology. I appreciate that because trying to pay all at once is not the right time now. I will consider the offer and call him back. I always appreciate Ellis and would definitely recommend him to others.

He gave me the best quote on a new heat pump and AC unit. It was a major job. He had to install all new system including the duct work and vents. Service was fast and great quality. I have used him to service another home since. I would recommend Ellis Heating and Air conditioning to all my friends and family.

This company was not only very fast and professional but also very friendly. They came out the next day and told me what the issue it. I have a very old unit and didn't have parts on hand which I understand. Offered an ac upgrade which I couldn't afford but were able to finance which was great and very helpful because I knew it was bound to happen. They come that following Monday and installed everything in a few hours. Did not leave a mess took all the old stuff with them and were really nice. Would highly recommend them!

GUYS WERE ON TIME!!! And not at the last minute. Greatly appreciated!!!
Unobtrusive, no mess, couldn't tell they were here, EXCEPT EVERYTHING WAS FIXED & WORKING VERY WELL WHEN THEY LEFT (& STILL IS)!! COURTEOUS, FAST, EFFICIENT, NEAT & ON TIME-- HOW MUCH MORE COULD U ASK FOR??? I HAVE NO IDEA UNLESS IT WAS FREE- LOL. THANK YOU VERY MUCH

The service was excellent by Sam to diagnose the problem & order parts. Jesse changed out parts quickly & had unit up and running quickly.
We have been using American HomeShield & MYERS service for the past 4 years that we have lived in Deatsville. We were very disappointed this time that the owner of MYERS came out - changed a part that was “not covered by the home warranty” charged us $250 & the unit still was not working. We have never paid a penny extra for parts any other time when we needed repairs. Thanks again to Sam for finding the problem & getting our unit running again.

Myers comfort has been servicing my ac unit through my home warranty for the past 3 years. Every time they come to service the unit to make sure it's ready for summer, it never fails that my ac acts up shortly after the servicing. They won't even work with you when you're trying to schedule them to come back out to see what the issue is and why the unit isn't working. They do 8-1 or 12-5. Can't get it schedule for a time frame to make sure that someone will be home for them to get in. It's like they think no one has to work for a living or can just take off whenever and that is not the the case for most people.😡

Darrin from Myers AC was a great person who took the time to educate me about maintaining my hvac system, heat pump vs AC pros and cons and made me feel that Myers AC held me, the customer, in high levels of empathy and compassion.
He was punctual, letting me know that he was on the way and his eta as well.
Could not have had a finer experience.
Thank you Myers AC for having Darrin as your tech.
Jeff Haines

Chris was outstanding! I was very pleased with his honesty in diagnosing and servicing my units. I will request him from now on as long as he's with the company.

Jesse was outstanding. Found my issue and had me back up and cooling in no time at all. Very polite and knowledgeable staff. Definitely recommend and hope to do business in the future.

Very prompt and very professional. Sam was the technician who answered my call. Upon his arrival he had the problem diagnosed within 15 minutes, he probably would have done it quicker if it were not for me asking him plenty of question. He was very professional and answered every question I had and seemed to enjoy being able to share his knowledge. Definitely the kind of person you want answering your call.

The technician Jessi was thorough, friendly, and knowledgeable. Once he diagnosed the problem with the HVAC system, he had it repaired within an hour and now we finally have heat again. Thank you for everything!

I am writing to formally express my deep dissatisfaction with the recent service on 3/26/2025 performed by your technicians, JJ and his supervisor Jackie, regarding the installation of a hot water heater at my home. Due to their failure to check the temperature and pressure relief (T&P) valve during installation, my sunroom was flooded, resulting in significant damage to the flooring.

This incident has caused unnecessary stress and financial burden, as the flooding has rendered the sunroom temporarily unusable and the floors are now in need of replacement. Despite bringing this issue to your attention, I have not received any offer of support or remedy from your company, which is both disappointing and unacceptable.

As a customer, I expected professional service, attention to detail, and a commitment to quality. Unfortunately, what I received was carelessness and a lack of accountability. At a minimum, your company should have ensured the T&P valve was properly inspected to prevent exactly this type of issue.

Myers Comfortable Specialist are always prompt in scheduling appointments and making accommodations if cancellations occur. The work is done right the first time—a rarity these days!

Professional, considerate, and dependable!

I initiated this HVAC check through American Home Shield. They were the only option I was given. I've work with them in the past for plumbing and it went as well as this apt did. The tech came said it was installer error and that's what caused the early death of the compressor. With this I was given broad numbers in the cost around 4k. Never I direct number. Of course it being "installation error" AHS declined the charges. So I called Myers to ask for the quote so I can get my ac back. I was told the techs were out so when they came back in I could get my quote. They never called. Thus was Friday. So I called Monday. (Still no AC with a 16 month of at the house) They told me Monday ok I'll have of our guys call you. Tuesday same thing this time i told them I had no cool and needed to speak with someone. They sent me to VM. I called another company they came out in 2 hrs. Diagnosis capacitor. Hundreds not thousands to fix. Canceling my AHS and never using Myers again. I feel like I'm taking crazy pills.

Zach and Dee performed an awesome job! I highly recommend Myers!

Always have great experience dealing with Myers and their technicians. Technicians are courteous and explain their findings in terms I can understand. The come, they work, and they get job done in a timely manner.

Do not use. Called them for a leaking faucet. They came it, messed up my sink worse, left and told me now I can’t use my sink for a week. Literally made the issue worse and left. Ended up having to replace the faucet myself

Brady and his crew were awesome. They were professional & left the worksite clean. Brady explained the job they were able to do in details and so easily understood. He explained what the next steps would be which allowed us to make informed decisions.

My experience is similar to most of the other 1 star reviews. It is very sad that a company this large and otherwise well reviewed is willing to work with home warranty companies to ensure that the customer has to pay out of pocket.

AHS sent Myers to our home to check out AC that had flooded in late May, right when things really started heating up outside in Alabama. I was told by the service member that AHS was probably going to call this a preexisting condition, and it would cost a few thousand to repair out of pocket. Several days later, AHS rejected our claim and I could see in the comments that it was Myers who told them it was likely preexisting, and AHS turned around and rejected our claim. I’m under no illusion that AHS is the innocent party here, because it seems like everyone was following a script to ensure we didn’t get our policy honored.

When we tried to get an out of pocket claim from Myers, we were told that they were out of office and we would get a call the next day. Two days pass, I call again, they are out of office and I’ll get a call the next day. I never did get a call or a quote.

We finally got another company out and it was a $200 fix. Absolutely ridiculous that we were told a few thousand.

On the day that the Myers representative came to my home, after he had done his inspection, he told me that if AHS denied the coverage, we should find another local HVAC company to do the work for us out of pocket, because Myers would be very expensive. You know it’s a sketchy operation when an employee of over a decade tells you not to use their employers company.

Technician was great. Determined the cause, explained what was done, and I was confident the matter was resolved. He called to let me know he was on the way, arrived on time, and handled his business. Courteous and professional.