HVAC reviews in Montgomery, Alabama
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Marcus Palmer is the best repairman/guy I’ve ever had come out. He was super nice, polite, and knowledgeable. Really went out of his way to get everything sorted out with our fridge.
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I give Clark Heating, Air Conditioning 5 stars! I found them on the internet. The call was easy and very courteous. They arrived on time and completed the job will professionalism! In addition the workers were very courteous as well and explained everything so a layperson like myself understood it completely. I certainly will be recommending you to my family and friends and have you in my contact list for whenever I need you again.
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Tech came out and misdiagnosed the issue. I called and spoke with the staff to let them know and they wanted to charge me $943 to repair a control panel stating the control panel itself was $800.
The initial rating was for the friendliness of the tech, not the overall service. -
Thank you for your prompt response as usual from the 24/7 Answering Service to the Special Reception in working hours. We are pleased with the service you both provided my Mother today. You were very courteous and helpful completely thorough and knowledgeable of your job and very well done. Thankful for our wonderful kind irreplaceable neighbors who alerted us about the flow of water at our meter box yesterday morning. It's such a Blessing to be next to these concerned caring people in our neighborhood ❤️ ❤️ ❤️
My Mom is happy again with peace of mind and we highly value and recommend you to others. Blessings to you all at Clark Heating, Air Conditioning & Plumbing. -
Wow, on the day after Christmas, with a house full of guests, my 50 year old kitchen sink backed up. I called Clark Heating, Air & Plumbing. Within two hours they sent Marcus Palmer out. He was a delight, and he was good. He's a big guy, but he climbed up on the roof, and, with the help of a young assistant, he snaked out the drain and had us up and running in time to wash the lunch dishes. Let me also add, the cost was very reasonable.
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The technician your sent (Marcus) was excellent. He quickly diagnosed the issues and suggested a couple of resolutions. Once I decided on which resolution was best for me Marcus quickly began to fix the problem. I asked for an additional task and he quickly gave me a quote for repair and I agreed. He was professional, courteous, and pleasant to do business with. If I ever need and more plumbing services, I would request that he be sent.
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Excellent service, as always, friendly, efficient and affordable. And he even removed the dead squirrel in my outdoor AC unit. It's great peace of mind knowing everything is in order for the coming season.
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positive experience with the company. sent out technicians for both a plumbing question and an hvac question. was only charged one fee, and the quality was great. answered all questions, didn't try to upsell. Couldn't recommend them more.
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I was trying to get someone to replace our water heater on a Friday. Everyone I called could not see us until the next week. When I called Clark they had someone who could come right over. They explained our options thoroughly and got what we needed ordered that day. The work required an electrician and a carpenter as well as a plumber. They coordinated all of the work and got it done quickly. Everyone was very professional and thorough. We will definitely use them again in the future.
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James arrived promptly. He was very professional and proficient. Job was completed in a timely manner. We highly recommend Clark Heating/Air and James.
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I discovered my garbage disposal was leaking on a Friday morning. I had heard good things about Clark on the radio. I decided to call them because of that and also that they worked weekends, a concern in case same-day scheduling might not be available. Not a worry. I called at 10:30 a.m. and had a new grinder by 2:30. Marcus and his assistant were very courteous and professional. He even looked at the other basin's drain in the double sink and noticed and repaired an issue there. I appreciated that they spent ample time to leak test their work.
Cost-wise it seemed a lot for two guys for an hour and a half, but really not out of line with plumbing work I've had done by others. I was glad for the military veteran discount. -
Left message with answering service. Got a call at 8:30am. Told lady my problem she had a technician at my door 20 mins. later. Very helpful emplaned everything got right to work was finished in very timely manner. Very professional, great Communication Extremely friendly. Cannot express this strongly enough very reasonable pricing for the work he did. And above and beyond even changed a Ceiling light bulb for my mother completely unrelated to what he was there for. Great People make them your first choice
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Landon filled me in on what was going on at yhe property. Explained it in a concise professional way what had happened to the HVAC. Took care of the issue, tenant was very happy, I was happy with the price in the service. Excellent job guys.
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The plumber that showed up was awesome. I went through 3 other companies. Marcus came in and diagnosed a fixed our issue within an hour. I'd definitely recommend this company.
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While at my mother's home, she informed me a pipe from her hot water heater was leaking. After contacting several companies, Clark's Heating and Air was the only one able to come. When the technician arrived, he automatically quoted my mom a price of $345 plus the estimate without even assessing or looking at the pipe/problem first that was leaking ( Red flag). Once he looked at the pipe that was leaking, he automatically said he could fix the problem. We left him alone to fix the leaking pipe. After about 45 minutes, I went to check/speak with the technician. As I walked outside, I saw broken pipes lying on the ground. To make a long story short, the technician said the original pipes attached to the water heater were old/rusted (which they weren't) and they broke when he tried to take them off the heater. They? It was only one pipe leaking. So, with that being said, she would now need a new hot water heater and quoted her a price for almost $4000. That was and is insane. An electric water heater is less than $500 so where did a quote of $4K come about? After reading over the invoice, the technician's notes said he found broken CV pipes upon arrival. That was a lie. None of the pipes were broken and only one was leaking. I believe they truly overcharged her for the temporary pipes that were installed.
Bottom line: A new water heater was installed NOT by Clark's and installation was NO where near what this company quoted. The company that installed the new water heater had to redo the pipes that the technician temporarily installed. The company said the pipes were installed completely incorrectly. Wow!!
Shame on Clark's!!!!
Note: I just read Clark's respond to my review. Your reply is inaccurate and you can only go off your technician's notes. None of the pipes were broken at the top of the water heater. I took pictures before as proof. As I noted in my review, a pipe was leaking and the tech said he could fix the leaking pipe. Also, he redid the pipes where my mom ONLY had cold water until a new water heater was installed. If the fittings and nipple could not be safely removed, then WHY would he tell us he could fix the leaking pipe and WHY would he remove them? Also, WHY did he quote me a price WITHOUT accessing or looking at the problem first? Your company should take responsibility and should definitely reimburse my elderly mom something back. -
James was very professional and he explained my situation with my plumbing thoroughly, so I could understand what was happening. My hot water was running once he left and he left me with some valuable information to ensure I didn’t experience this problem again. 1st time customer and I am glad to be a part of the team…
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I wish all.employees were like James.. He is the most courteous, respectful and.he is very professional.. He took the time to explain everything to me which is important especially since I am a senior citizen. I appreciated that so much.. James gets five stars!!
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James did an excellent job installing our new gas stove checking every detail for a through safe and complete install, Melanie ensured that the billing was correct that included our Clark’s Club discount. We are very happy with Clark’s!
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I can’t say enough about my experiences with United Heating and Air Conditioning over the past 15 years. They are alway helpful and efficient !
Yesterday I had my regular Spring Maintenance. The technician advised me that the numbers were down on the capacitor and I opted to wait to replace. Approximately 6 hours later my a/c was not cooling. I called and was connected with the answering service! Within 2 hours a technician was at my house replaced the capacitor and he was off to his next call!
Thank goodness my annual contract and thank goodness for this customer minded company. I highly recommend United Heating and Air! -
My experience was absolutely fabulous. The A/C
Technician Tim, was polite, courtesy and listen to your concerns. He corrected the issue on the first day, but unfortunately unit had some other issue having to do with drainage collection pan. I personally called Tim and mentioned to him that the A/C shut off shortly after he left. He made arrangements to come the next day and further see what what the issue. This problem was corrected and Tim called to let me know what had happen that the A/C shut down again.
I would like to thank very much United Air Condition & Heating for dealing with this problem promptly. And most of all I would like to give my special thanks to Tim for listening to my concerns and resolving my issue in a very professional manner. Tim is an excellent and knowledgeable employee, and would be a tremendous asset to anyone.
Thank you Tim and contact person at service department Shayna.
Best regards, Sergio San Antonio -
I have extended warranty service and continue to be pleased at how well they send reminders for the bi-annual service checks, ease of setting up those appointments and professionalism of office staff and service technicians. Availability of service hours and adherence to appointment times demonstrates respect for customers’ time. Technician was very knowledgeable and explained what was being done, what results were and even information about filter replacements.