HVAC reviews in Gilbert, Arizona

Josh was so great to work with! He was able to fix my mini split AC system in record time. He showed me exactly what went wrong with it and how to maintain the system in the future. His card reads "Honest, Affordable, Perfectionist" which I can vouch is 100% accurate. Thanks for getting my system back up and running Josh!

Kittrell Services did an excellent job replacing my AC unit. He explained all the different brands to me and SEER ratings available, I was able to choose what worked best for me. They installed a nice touch screen wifi thermostat that I can run from my phone. My new ac unit is amazing! I highly recommend them 5 stars !

Josh came out and looked at our ac unit and was quick to come fix it. They really care about their customers and get the work done fast and most importantly are honest. He didn’t try to sell me a new AC unit like the past three guys previous to him. I will recommend him to all of my neighbors and friends in the area.

Josh has been great every time I send him a job for my customers. He’s reliable, professional, owner-operated and does honest pricing. I’ll continue to use Josh and his company and trust him with my own Homeowners. Thank you bud

Kittrell Services went out of their way to provide great customer service. I had them come out to look at a three year old AC system. Josh took the extra time to make sure the system was running just right. I then threw at him a problem with a plumbing issue I was having. Josh brought in another employee to work on the plumbing while he finished up on the AC work. Both of them made me fell comfortable and confident the work was being done by people who care about it getting done right. Thank you.

Josh and Christian are the best! They are so responsive and come quickly when I have a need. I use Kittrell Services for my personal homes and all of my rentals. They are so friendly and respectful. I 10/10 recommend them to all of my family and friends!

These guys were great, came out quick and fixed our fridge for a great price. He really cared about fixing it right the first time and not over charging. The first call we made quoted us such a high price that we would have been better off buying a new one. Happy I got a second opinion. Kittrell Services will be my first call from now on.

Thanks so much to Josh and Chris from Kittrell Services! Josh has been to my home twice and has been so kind and thorough with all he does. Additionally, he is so punctual! The work done was high quality and very fairly priced. I would recommend Kittrell to anyone in need of honest HVAC services.

Kittrell services demonstrates honesty comma efficiency and integrity, with their service and their work.
When you call Kittrellservices to your home, the best value you get is his commitment to getting your unit running correctly, not just replacing parts

I had such a great experience using Kittrell Services to fix my smart thermostats and AC when Brinks had butchered the job installing it rendering my AZ inoperable. It was already way too hot for me, so I called Josh at Kittrell Services. He was able to come the next day, and he had things up and running in no time and for a good price. These guys are knowledgeable, quick to respond, and efficient in their work. I couldn’t be happier. Thanks Josh!!!

I have always said that people qualify themselves with their reviews. Many are quite melodramatic. As a business owner in the service industry, I tend to be graceful with other businesses. I know what they are going through. A business is only as good as its employees, the products they use, and ultimately as their leadership. Everybody makes mistakes. But it’s how those mistakes are corrected that show their true character and integrity.
I have been using and recommending Kittrell Services for several years now. Unfortunately, I feel that I can no longer do that. I will try to keep this brief and to the point.

Kittrell Services installed a brand-new complete AC unit in my home. I felt the install was well done and thorough. I was happy with the workmanship and the product. However, the one thing they failed to pay attention to was the blower speed. It was like a wind tunnel in our bedrooms. Every time the AC would come on it would startle and wake us up. It was so loud we couldn’t have a conversation without raising our voices. I called Josh to see if they could remedy the situation and he immediately started to make excuses. He told me that I needed to add more return vents, and when I told him it wasn’t that way with the old unit. He said he’s been doing this for years and he was the professional. He also said that he would help me install new air returns, I wasn’t asking him to do that for free. However, he never came out to do it. I wound up having to do it myself. Afterwards, the wind tunnel was still there. No change at all. I called Josh back, and he finally sent an employee over to change the fan speed. Afterwards we were completely happy. Until!!! Six months later when it was winter. Guess what, there are two blower speed settings, one for AC and the second for the furnace. The employee that Josh had sent out, had never bothered to change the fan speed for the furnace function. So when I called Kittrell Services to get this resolved. Josh told me that I would need to pay for a service call, when I refused. He said that he would never do any work for me again. I have never asked Kittrell Services to do anything for me for free nor have I ever asked for a discount. But I felt like this issue should have been resolve in the initial. install.
As I said earlier, I am a business owner in the service industry. We service more than 600 clients a month. I have been recommending Kittrell Services to anyone who asked. Rather than to come out and resolve the situation that would have taken him 10 minutes at his convenience. He chose to block my phone number and lose my referrals and business. I have tried to contact Josh many times afterward to resolve this disagreement and he will not respond. There are many reputable air-conditioning companies out there. Do yourself a favor and find one that will treat you right.

I have been using Josh and his team for several years now. I recently purchased a new house and had lots of issues with the old units. I continue to rely on them to maintain and replace my units when needed. They pay attention to the details. The install on a new unit last year was very, very clean. The caulking and sealing to the registers and vents were perfect(even on the roof). I highly recommend!

I've had my A/C Unit serviced by Josh with Kittrell services. He is on time and does an excellent job. I would highly recommend Kittrell Services to everyone they are great!!

First of all I NEVER write reviews. My experience with Josh Kittrell was simply excellent. He was able to quickly access my heating issues and he took care of it quickly. He even went further and tighten up the entire unit and put in rubber pads where need to help it run quieter
He answered all my questions and was very easy to deal with
When I replace this unit in the future, Josh will be getting my call!

Josh is truly a perfectionist. My heat went out right when we got snow in Arizona. He came out the same day I called and gave me an estimate. He came back the next day to complete the service with the part. Josh will help you to understand what he is doing and how he is fixing the issue. He is a really good guy and you should trust him with any HVAC issues. I highly recommend- this is my first google review. I simply don’t take the time to do them but he deserves it! Thanks Josh!

I had josh come out to my home for a 3rd opinion, due to the fact I was being quoted almost double the price for the same American standard unit with the 2 previous companies I tried getting a new ac system through. Josh, Christian, and Chris were nothing but informative, helpful and respectful throughout the entire process. If you want a company that will give you every option of repair or replacement this is the company to call.

Very professional heating and cooling company. Josh was very pleasant to work with.Explain the work. Did not try to upsell me. And did a fantastic job. Recommend to anyone looking for a good a c company.

I am grateful to Josh and Christian for their outstanding work in resolving a complicated issue. Their expertise and efficiency in the relocation of thermostats for two HVAC units were unparalleled. Josh and his team accomplished the task seamlessly, and their quick turnaround time is noteworthy. I appreciate their exceptional service and the positive impact they have made. Thank you, Josh and Christian, for a job well done,

I had such a great experience with Josh and Christian of Kittrell Services, LLC! I needed several home repairs done after purchasing a new home. Being new to homeownership, I relied on the referral of my family members and called on Josh of Kittrell Services, LLC. After the first call, most of my communication was via text (easiest for me). Josh responded quickly & was friendly and easy to work with. Per my request, Josh was even able to schedule the job sooner than I expected which I appreciated. Josh and Christian arrived promptly at my home, were professional & thoughtful about the work. They were very personable, did a great job and cleaned up after each project! I'm very happy with the completed jobs, as there were several from HVAC servicing to plumbing and electrical. They were done within a very reasonable amount of time and came back quickly when I added on to my "to-do list" of project. I will 100% use them again for future projects and repairs in my home.

EXCELLENT SERVICE & KNOWLEDGE

It's heating up in Northern AZ and those days of no AC in our homes are about over. We decided to take the plunge and have AC installed in our Mountain Home. After interviewing and getting estimates from 3 different companies, we decided to go with Kittrell Services. Our experience with Joshua and his staff were beyond our expectations, there friendliness, knowledge and genuine care for our experience overall was a breath of fresh air compared to what we see in the industry. Pricing was very affordable and honest and we did not feel like they were trying to take us to the cleaners. Our AC has been a blessing to have and the care instructions that Kittrell Services provided us to continue having our AC run for a long time has been extremely helpful! Thank you for all you do! We will recommend you to everyone we know.

I HIGHLY recommend anyone looking for help with their A/C to contact Kittrell Services!

Josh Kittrell truly cares about helping people by offering top service when needed. If something happens and you need maintenance, repair or even to replace your Unit, Josh is Prompt and attentive and getting out to you as soon as possible.

Honest, Integrity, and knowledgable when working with people and he sets the standard for service in the industry. Thank you!