HVAC reviews in Gilbert, Arizona
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Cooper Climate Control came highly recommended by a friend, and they certainly lived up to the praise. Kendall was thorough and patiently answered all of my questions. The installers were polite and maintained a clean work area. Overall, my experience was excellent, and I would happily recommend Cooper Climate Control to my friends and family.
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Great experience with Kendall and Cooper Climate Control. I had insulation done and Kendall was very friendly along with informative. The guys that came to do my insulation were very efficient and showed me plenty before and after photos. Great experience overall. Thank you Cooper Climate.
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Cooper Climate Control has been our go to company for HVAC since we moved into our home 10 years ago. This year one of our AC units (almost 20 years old) finally bit the dust, so we got a hold of Kendall right away. He was quick to respond and get started on evaluations and estimates for us. He answered all our questions promptly and explained all our options thoroughly. He explained the entire process and showed us pictures of the situation in the attic before and again afterwards. He was very professional and took the time to make sure we were satisfied - patiently enduring the incessant barking from my Chihuahua no less. I would definitely recommend Cooper Climate Control to a friend or family member for their heating and cooling needs. We are 100% satisfied with the results.
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Kendall and his team did an outstanding job. They were on time and finished the job in two days: new AC, duct system removal and new system installation for better airflow, and new insulation. Kendall fully explained why he stood by his recommendations. I appreciate his patience for explaining and giving me time to think about what I wanted to do as next steps, if any. I recommend them to everyone. My home is much more comfortable than before.
Some recommendations:
*Kendall's offer was very competitive. Research the difference between single stage, multi stage, and variable heat pump systems.
*Research insulation and how duct systems work. This will help understand the project scope and why it makes sense comfort and money wise to upgrade or to not upgrade. It really depends on your home. Some companies like SRP give rebates so that can help.
*Some companies are very high pressure. This is a large purchase; please feel comfortable taking your time and if it's overwhelming just pause and revisit project later.
If you made it this far please add Cooper Climate Control to your list of companies to do business with or reach out to how my experience went. I'd be happy to offer tips! -
We had a great experience with our recent A/C replacement with Cooper Climate Control. Kendall was always available for questions and concerns and communicated with us every step of the way. Our installation team, Alex, Orlando and Jesus were great as well. All were very professional, respectful and did a great job with the install. We are very happy with our new system and I'll be recommending them to family and friends if they are in need of an A/C service.
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Replacing an HVAC system is no joke. It's a major expense that most people don't plan for, and in Arizona, it’s a necessity—especially when you underestimate how hot the summers get and how chilly those fall and winter months can be. So, when my 25-year-old unit finally decided to call it quits and head off to HVAC Heaven, I knew I had to bite the bullet (no pun intended) and get a new packaged heat pump.
I called in 12 to 15 different companies from across the metro, most of whom were friendly and professional. But there was one that stood out, and no, it wasn’t because they were the cheapest. Kendall really impressed me with his knowledge, experience, and expertise. He wasn’t trying to upsell me with a fancy system I didn’t need—he asked all the right questions, and he had a solid selection of brands to choose from. I was leaning towards Trane, and luckily, that was one of his top recommendations.
I ended up going with a 3-ton, two-stage Trane heat pump package, and the install day went off without a hitch. The job took about 6-7 hours, and Kendall kept me updated on the progress throughout. Since he’s been in the business so long, he has his own crew who did the work from start to finish. They were professional, courteous, and took great care of my home—there wasn’t a single crumb of dirt or a trace of a footprint left behind. They even sent me detailed pictures, not only of the roof but also of what was going on in my attic (since I don’t usually hang out up there).
Kendall’s customer service was top-notch—five stars all the way. He made a stressful situation feel as calm and peaceful as possible, and I’m incredibly grateful I hired him for my HVAC replacement. If I ever need help again, whether it's for another HVAC issue or I buy a new house, I wouldn’t hesitate to call Kendall. He truly made one of the most daunting parts of home-ownership feel like a walk in the park. -
Kendall and his team were top notch professionals. We felt taken care of not sold to. They kept our best interests in mind and didn’t over promise, but exceeded expectations. We would highly recommend to family and friends.
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Kendall and his team were great! Kendall’s quote for a new system gave us options that we could discuss and make our decision feeling that we had all the information we needed. His crew that did the install were prompt, polite, and clean! Very seldom does any repair or installer leave my house the way I want it…but they did! They laid tarps in the stairs, and vacuumed after. Alex explained the system with patience to be sure we are understood everything and answered any questions we had. I highly recommend Kendall and will be using them in the future for yearly maintenance and any repairs.
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Cooper Climate Control (CCC) replaced my 17 year old Trane heat pump with an 18 seer Tru Comfort heat pump. Kendall from CCC came out multiple times to make sure I understood the scope and deliverables of the project. CCC not only replace the heat pump but also added a new return to improve the air flow and added a new filter at the air handling unit. They also added a surge protector on the disconnect box. I could go on but I will close by saying that the price quoted for the job was considerably lower than the others. After the project was complete, Kendall came out one more time to inspect the work and to make sure I knew how to submit the paperwork for the warranties from Trane and rebates from SRP. Really impressed with their team and plan to use them again when I replace my other unit.
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My A/C went out a couple days ago. I called for estimate with two to four companies. I received the estimates and found them to be very expensive.
I went on Google search for A/C and I found American Cooling and Heating. I spoke with Scott Morgan and he gave me honest advice and great prices.
He send his guy to my house the same day and the next day my new A/C was installed. I highly recommend American Cooling and Heating to my friends and family. Thank you very much Mr. Scott. -
Our heat pump stopped heating. We were told by one company that inspected the unit that it was our condenser and we would have to replace the unit. We were told by a few other companies the same thing and given quotes to purchase a new unit. We contacted this company, American Cooling and Heating, and told them the exact same thing. Over the phone, they gave us the best price on a new unit and came out to measure. Upon inspecting the unit, the technicians discovered it was a short circuited wire. They fixed it and said eventually we would need a new unit but not right now. Our heat is perfect and we found the perfect company to purchase our next unit when it's required. The technicians were friendly, knowledgeable, professional and honest. This is a rarity these day. Thank you! You have our business.
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It's the middle of summer, I work from home, and my A/C quit. I called an A/C service company and they diagnosed the problem as the variable speed blower motor and quoted $1800 to replace it - once it was back in stock - in 5 to 7 days. Or, they could replace the whole unit for $7000 - $10,000, depending on options. I called several other air conditioning companies in the valley for quotes on a new heat pump. Most of the places that I called wanted to send a "Sales Technician" to the house, rather than give me a price over the phone. The other companies, that would give me a quote over the phone, were in the same price range as the first company. I spoke to Scot at American Cooling and Heating. He quoted me a price that was several thousand dollars less, was in stock, and could be installed same day. He specified that the quote was "No Surprises" - the number that he quoted me was the number I was going to pay - no hidden fees. Scot, as well as the service technicians that installed the unit were polite, easy to work with, professional - and had cold air blowing through my house that same day. I would absolutely recommend American Cooling and Heating.
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Scott provided us excellent customer service with my Mom's brand new Goodman air conditioning unit. They went the extra miles in satisfying my Mom with all her demands. She is 93 years old but very alert and very picking with anything she purchases. They came out on a minutes notice on late Saturday to install a working motor to my Mom's old AC so she can have cool air until her new unit arrived on Monday at no charge. George Brazil wanted to charge her $1000 just for the motor that could not be installed until Monday. You don't need to overpay company's like George Brazil to get a quality unit, installation and warranty. The cost and warranty of this new unit with American Cooling and Heating saved her about $2,800. I will definitely do business with Scott again for my home air conditioning units.
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Scott was awesome from the get go. Answered all my questions over the phone plus didn't upsell me. Told me there were things I didn't need. This guy knows his stuff. After our conversation he texted me the information that we had talked about. Obed came out the next day to see what he needed. Obed did the install the following week. Great job efficient and hard worker. Everything went so smoothly. The price that Scott quoted from our first conversation was the price I paid. He is very organized, honest and a great guy to work with. Thank you for making this so easy for me.
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I am so thankful for finding American Cooling and Heating. We had another company who installed a new unit and it would not cool our house so we had it removed. I called two companies and the second was to American. I spoke to Scott about our situation and after answering a few questions he knew exactly what the problem was. He explained it in a way that totally made sense. He told me the cost and promised we would have cold air before they left. In 109 degree temperature outside I can't imagine how they worked in our attic for so long replacing duct work that had been crushed by the previous company. After they finished they checked our vents and made adjustments to get each room equally cold instead of having that one room hot or colder than the rest. I would recommend this company with no hesitation. We couldn't be happier with our new unit, the installation and our house was cold before they left as promised. Give them a call, you won't be disappointed.
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Wow, what great service and value. We were right in the middle of selling our home when the A/C went out. I called around and Scot gave us the best price and was able to come out within a week or so to get the job done. I am so grateful that we found him. They do great work and only offer the best products. I highly recommend them to anyone looking for a new A/C or HVAC system or repairs.
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My experience with American cooling and heating has been nothing but pleasant. I needed to get HVAC installed in a pinch on rental property and they provided the fastest service. The work was excellent and communication top notch and price affordable. Very responsive, quality work and professionals.
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I called and spoke with Scott on Tuesday 6/22 at 3:45PM. By 4:30 I had service tech Dave here and diagnosing our AC issue. It didn't take Dave long to figure it out and within 35-40 minutes we had nice cold air blowing again. Pricing was fair and honest. I will always use American Cooling as my first choice when handling our AC needs. Thank you Scott and Dave!
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American Cooling was the lowest of a dozen telephone bids for a great 5 ton Ruud HVAC installation. The service technicians were very friendly and courteous. We felt very comfortable having the technicians inside our home. The new unit works flawlessly, and the heat pump being used at this review blows warmer air than our replacement Trane unit. The company promptly fixes any problem that may arise, and are unbelievably generous and professional.
In summary, they are by far the best air conditioning company I have experienced in my life. -
After dealing with two other A/C companies I was lucky to find American Cooling and Heating. (Thank God)! This company installed a new HVAC in less than two hours at my house. The person who installed it, (SHAWN), was amazing and highly professional. I can't say enough about him and also Scott who works inside their office. The price of the unit was one of the best I was quoted. The warranty and labor agreement was fair. They provided a contract at the beginning with the price stated on it, and it was the ending price. (No hidden surprises). All and all I will be a forever customer. I can't say enough about this company.
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Excellent service! They showed up same day to make sure of what was needed for install. Then they came back 2 days later for the install. Started promptly at 5am. With temps reaching record breaking heat they had a new ac system installed and running by noon. Half the price of the big companies that advertise on the radio and better service. Thank you Scott!!