Appliance Repair reviews in Mesa, Arizona

Leigh was friendly and professional. Repair went smooth. He kept us informed on everything. From parts needed, order process, and completing the job.

Talented, trustworthy, dedicated, prompt, respectful, this company is second to no one. Five different companies came to my home to fix my refrigerator freezer each pressured me to sign off. I had to submit several claims over a 13-month period for the same problem because the vendors were saying it was fixed. Then Gizmos walked in, found a bad motherboard, went straight to the manufacturer, ordered it, returned and swapped it out in a matter of 5 minutes. Gizmos stayed and monitored the system, it was up and functioning, they told me they would leave the work order open for a couple of days so that I could call back if there were any issues. Then, as one would expect from the best, they called me the next day to be sure all was functioning properly. Second to nobody!

I had Gizmos fix refrigerator and the service was great! They came on time, found the problem fast, and had the parts to finish the job right away. I’ll call them again in the future for sure.

Very impressed with the service! He was quick, efficient, and professional—had our dishwasher up and running in no time. Highly recommend!

First I would like to say: Being a Veteran myself, I love that is company is Veteran owned and operated. Samantha makes sure your services run smoothly and on point. Our service Technician (Leigh) was very knowledgeable and answered all questions. Leigh represents Gizmos’ company to the highest standards. We will be using Gizmos LLC for all our appliance repair needs from now on. My husband and I thank you for your Service and Salute You.

The technician was polite, professional, courteous, and accommodating. When he pulled my oven out he let me clean the sides before putting it back on time, cleaned up after himself, very professional and confident in his knowledge of repair. I only want this technician Leigh every time I need service.

As usual Leigh did a professional job on the dryer similar to the fridge ice maker before. It's good to see a technician who knows what he's doing dive right in and get the job done as fast as possible without any missteps. I know who I'll call from now on.

This company works for choice Warranty. Gizmo LLC was the second company to come out and service my washer, first company said it was fixed but washer noise got worse after service. Gizmo came out after rescheduling my appointment for a no show. Tech was friendly and said that it was an easy fix, need to order a part and he will be back once part was in stock.
I was told that my claim was declined because the tech stated that issue was caused by misuse, abuse, neglect, or physical damage. My washer is about 2 years old but looks like is out of the box and the service tech acted like it was something simple.
My issue is that after all this I decided to give Gizmo my business, so I called and asked if they can finish the job and service my washer, paying out of pocket. The customer service rep Samantha told me that she will set new appointment, nothing happened for a few days called back and Samantha stated that the reason for the delay was because parts are expensive. I was confused but played along, week later still no update, reached out again and no answer from Samantha or Gizmo LLC. I’m not asking for free service, just a little honesty and customer service. Don’t need the work tell me upfront so I don’t waste my time. A month later and no calls, no emails, no parts, no appointment the only good thing is that by not reaching out they did stop lying. Bad customer service would not recommend, should have known better nothing but bad reviews on their site. I wasn’t fighting price or outcome just wanted my washer working properly.

Thank you for sending Mr. Lee to our house today. He did a wonderful job very personable, knowledgeable, and professional. Thank you for allowing him to bring solutions to our appliances. Would love to have him back anytime just to get to know him better a fine young man thank you very much for a job. Well done.

Leigh was wonderful ❤️
Everyone has been so pleasant to work with...please don't change anything...God bless you and your business 🙏 ❤️
Thank you so much ❤️
Thomas Hatfield

If I could give one star I definitely would! Choice home warranty sent them, at 1st everything was good said it would take about 3 weeks to order parts so okay I waited the 3 weeks, the guy comes by to install parts no one was home he was here about an hour he puts everythingback in place. I come back and put a couple of MY towels that he used to clean up the water from the floor, washer is leaking again so I called Stephanie said no he wrote it WAS NOT leaking anymore. So DONT LIE STEPHANIE YOU SAID IT WAS NOT LEKING. YOU TOLD ME IT WASNT DONE UNTIL I CALLED BACK 2 DAYS LATER!!!I said we'll it is, so she said they have to contact choice again (this was a Thursday) and they would reach out. On Monday mid day I still don't have a call from them, so I call. She said I have to wait for the warranty. Next day I received an email from choice that says they are not covering the part because it wasn't normal wear and tear. I submit a dispute with choice home warranty, they said Gizmos had noted that the washer was used. Let me say the floor floods there's absolutely no way we used it wile waiting on a part!
Choice said to contact Gizmos, Stephanie says we'll wen you called the technician had not updated his notes saying it needed a new part. When she had told me just a few days prior that he had said it wasn't leaking. The technician didn't fix it and now they just makeup things so they won't have to come back to actually fo their job. Stephanie needs to learn how to make up lies better your responses are so ridiculous and absolutely make no sense.

We just had service done. I would first like to say Samantha is a true pleasure to work with. Very professional and kind. She gets an A+++ in customer service!! Leigh came to check out our refrigerator/ice maker issue. He was very knowledgeable!! Extremely thorough!! He gave us pointers and tips for moving forward and ordered parts for repair. Again, a very professional and very kind person!! Again, A+++ in customer service!! If the owner is reading this, I would do whatever it takes to keep these two onboard. Take care and thank you!! Thank you😃👍🏻👏🏻

Oven repair under my current home warranty. Very knowledgeable, (never use self clean on oven!! Extremely Dangerous!!!), customer service was excellent, all employees are veterans.

I’m only giving 1 star because I have to these guys are a scam and very disrespectful and unprofessional you have to call 5-10x to get a hold of anyone and it’s only 1 person working always and they wait to the last minute to get anything done on purpose in hopes of the 30 day claim kicks out so you have to pay $100 once again to have them come out it took 4 weeks to order the part and with no communication that it comes in remind you takes 5-10x to call and get hold of anyone once they fixed the washer it broke Immediately so we called asking to see if they can finish the Job it was handled very poorly and was told we have to yet again open a new claim we are very disappointed of the outcome if they had better customer service skills might have made the situation better

Leigh was amazing. Such a lovely and polite man. He fixed it with no problem at all. Keep this guy. He’s a treasure to our Country.

The tech Leigh hope I spelled that correctly, was awesome!!!! Very good explaining what was wrong after testing it. Very friendly and miss Samantha is so sweet , the best customer service ever. Never want to use another appliance repair company. !!!!

Your technician was knowledgeable, polite, courteous and professional. We had another company prior to him that wasn't able to repair it and seemed to be actively avoiding returning or advocating for me the customer. Gizmos however was the opposite and everything is now fixed and they were able to get it processed with our home warranty. Our new favorite company for these types of issues. Anyone would be wise to use them if they want to actually have anything fixed 10/10

The tech was so friendly and helpful. Leigh was polite and courteous, even showed me how to change the water filter. I haven't found out if my claim was approved or not, but it don't matter Leigh fixed my issue and showed me how to fix it in the future.

When our dryer broke last week and I had to file a claim with Choice Home Warranty I knew that I needed to also act fast to see if I could make sure Leigh from Gizmos got assigned the repair order. A few phone calls later the appointment was locked. Leigh came out today and was not only early but he came bearing parts and he fixed our dryer on the first call. He impressed me last time when he worked on our washing machine but he blew me away this time for our dryer repair. Communicative, professional, knowledgeable and the best appliance tech in the Valley. Highly recommend this veteran owned and run company.

Our technician from Gizmos was friendly, knowledgeable and respectful. They scheduled our service call for our washing machine and subsequent repair (had to order a part) timely. I highly recommend Gizmos.

I had a great experience with Gizmo....the technician Leigh was super informative he explained everything to me...he took his time and did a excellent job....I have to say the communication was great...this is what a repair company should be...thank you Gizmo and Leigh....