HVAC reviews in Mesa, Arizona

They installed a Diakin 2 ton mini-split in my garage. Joshua and David did a great job. They worked with me on the position of the inside air handler and the way that the coolant line would run. They kept me updated on their progress throughout the install. The installation was excellent. They did a great job cleaning up after the install was complete. I’m very happy with their work.

Airtime Cooling & Heating has been fantastic to work with. They came out back in January to perform routine maintenance on my AC unit, and recently when my system started blowing only warm air instead of cooling, they responded quickly and professionally.

The technician took the time to explain exactly what was happening step by step, which I really appreciated. He was patient, informative, and even offered helpful advice about my older unit since I have two systems. It’s rare to find a company that’s both knowledgeable and genuinely cares about making sure you understand what’s going on.

Highly recommend Airtime Cooling & Heating for their honesty, professionalism, and quality service. I’ll definitely continue using them for future maintenance and repairs

Erica (office) and Dan (tech) were outstanding. Friendly, patient, knowledgeable, above and beyond. Erica sounds young, but she exhibits old school customer service. My interactions with her left me so impressed, yet sad that her type of service is no longer the norm. Glad that Erica is out there reminding people what service looks and sounds like. Dan was great took pictures and took the time to explain what the pictures meant.
I just am so impressed and happy with Airtime!

We have been with AirTime for the past several years and very grateful for their professionalism and customer service. I recently had to replace one of our Air Units this summer and they were response, accommodating, and worked well with our insurance company. Today the service technician Garrett came out to service our unit and he was professional, friendly, and thorough. I highly recommend Airtime and appreciate Garrett coming out to our home today. Thank you, Chris Silva

I’ve reached the limit of my patience with Airtime. My experience has been a consistent pattern of missed diagnostics and negligent installation.

I bought my condo in August 2024. I have a ceiling-mounted 'pancake' unit (common in condos) that was only 3 years old but had a persistent grinding noise. Despite sending multiple technicians, Airtime was completely unable to diagnose the issue. One tech flat-out said, 'That's just what these units sound like' after only 10 minutes of looking. I assure you normal units do NOT make the grinding noise. Their inability to troubleshoot a relatively new system left me no choice but to buy a brand-new unit from them in March 2025.

The real issue arose nearly a year later. I had a routine service on Oct 20, 2025, and the tech failed to notice that a critical safety device (the float switch) was missing.

​My original installation invoice from March 2025 clearly lists—and charges me for—'"install new condensate overflow safety switch." Despite paying for this, it was never installed. For 11 months, I was unknowingly operating a system without the safety shut-off I explicitly paid for, leaving my home exposed to preventable flooding risks.

It wasn't until February 2026 that a Senior Technician (Garret) finally caught the error. He was shocked it was missing, telling me, "We install these on every single new unit. Every single one" To his credit, Garret was transparent and installed the part immediately, and informed his manager of the situation. However, fixing a safety hazard a year later does not excuse the fact that Airtime left my home unprotected for 11 months.

They couldn't fix my old unit, they failed to install critical safety parts on the new one, and their maintenance tech missed the error on October 20. Shout out to Garret for finally noticing, otherwise I'd still be unprotected.

​I cannot recommend a company that demonstrates this level of carelessness with safety equipment.

Dan was awesome! Very professional , and he shared valuable information that helped us make a good decision on which units to consider. His feedback was much appreciated. I look forward to working with Dan and AIRTIME!

Overall, everyone was very professional. I appreciate Garrett walking in the house with a shoe cover. I find it very polite. I noticed that he is the only one that did this.I worked with Air time cooling for many years for my ac tune up. This year, we had to replace one of the ac units because it was obsolete. I waited 6 years to replace it and every year, they said, it might break. It didn't. I just couldn't risk it this summer so I went ahead and replaced it. I spoke to Joe who I made the deal with. He was upfront and gave me a very fair deal. The technicians came out and replaced the ac like a pro. It was a very clean job. I cant imagine what they had to go through to get access to my unit but they did.

I would have given a 4 stars just because part of my deal with Joe, they will update my thermostat so it is compatible with my sensi app. I talked to the tech Zander and he said he wasn't made aware of this. I decided to give the 5 stars because of Zander's professionalism and knowledge.

AC Repair Service:
Jacob was excellent. He knew all about the system he was called in for. He was also very honest and frank. He gave me great advice on not to try repair a Split system AC, but to replace it if it is close to 8-10 years of age. And I opted to take his advice.

5 stars for Garrett at Air Time! He serviced my furnace and helped troubleshoot my thermostat, but what really stood out was how thorough, patient, and informative he was. He arrived right on time and took the time to walk me through everything step by step. As a new homeowner, that meant a lot — he didn’t just fix things, he made sure I actually understood how my system works and answered all my questions without rushing me.

Garrett was courteous, professional, and clearly cares about doing the job right and helping his customers feel comfortable. It’s hard to find service like that these days. I wouldn’t hesitate to call Air Time again and highly recommend him to anyone!

Got 5 quotes to replace 5 ton Heat Pump on 2 story house. Talked to John on the new unit specs, warranties, install practices/time frame, how long company in business, as well as BBB, ROC and company Google reviews. I had already looked up BBB, ROC and company Google reviews so in talking to John found John to be very knowledgeable and trustworthy. Worked with John to negotiate a fair price (During the install called John for price to install 2 new T-Bar return grill and he gave me a very fair price - no gouging). Next day Vince the Installation Manager and I met at the house to perform a walk through of where new unit was to be installed, so he could verify access, etc. Before entering the house Vince put on booties which is considerate and professional. By now I'd asked John and Vince many questions which they answered and they were consistent therefore giving me more confidence I'd selected and trustworthy company. The following day Zander and Jordon showed up to remove old unit and install new unit. First task they did in the house was lay blankets on the path of travel(floor and stairway) to the attic hatch. Found Zander and Jordon to be knowledgeable and courteous. Asked Zander if I could witness the final verification of temp splits and static press measurements, which he agreed to. During installation I'd intermittently check in and monitor steps they were doing(Many years ago in my past I'd done AC work so I knew the proper steps) and they were doing all the proper steps, i.e. good install practice, RX11 flushing(Even though wasn't a burnout asked for this to be performed and Vince was accommodating), nitrogen purge to blow out RX11 flush, nitrogen purging during brazing, pulling proper vacuum then the final charge of freon - all was done proper. Zander and Jordon allowed me to witness the final temp splits and static press check which met manufacturer specs. Both indoor and outdoor units final installation and cleanup was done professionally and looked ascetically pleasing.

Real reasonable they know what they're doing.

Great people! Very knowledgeable and would recommend them highly!

Always a pleasure to work with Comfort Aire. Good communication, clear explanations and quality work.

Great Service! Fast service. Reasonable price. Will definitely tell my freinds and family. Ty. A+

Tammy and Michael are just fantastic! Did not try and gouge me and were straight forward, honest and inexpensive! Thanks guys!

Excellent work, they went above and beyond with our issue and stayed in contact with us throughout the process. The tech knew exactly what the issue was and quickly replaced the necessary parts, couldn’t ask for better service!

Mike was amazing, friendly and polite. And most of he fixed our A/C quickly

We are very pleased with the installation of our a/c's!! They showed up when they said they would and got the job done! Checked on us the next day to make sure everything was okay - We would definitely recommend them!!!!

This company gives outstanding service consistently and has very fair prices. I would highly recommend them for all your heating and air conditioning needs.

Desperate for AC repairs in the summer, Comfort Aire responded quickly and had amazing customer service. The value was great for the services and parts we needed! I'll be using them again for sure. Definitely recommend them for repairs and/or maintenance

Amazing work! I couldn't have asked for a better service and team than Mike and Tammy! They arrived earlier than expected, were informative and super sociable as well as corrected the problem efficiently while giving us the information we need to fix other problems going on. I am so happy they came when I was in panic mode and made it simple and easy. I am super grateful for them and will utilize them in the future!! Thank you so much!!!