Plumbing reviews in Mesa, Arizona

All services are impeccable and professional. I am with this company over 10 years. The customer service and technical support are outstanding.
Thank you team,
Beta Benjamin

We've used Reidhead plumbing several times in the past for emergencies and they've always been so accomodating and able to get the repairs made quickly for us. Wonderful staff as well!!

When my hot water heater suddenly started leaking and flooding the garage, panic set in fast. I called Reidhead Plumbing because their sticker was on the tank, and I’m so glad I did. Melissa answered the phone and immediately took charge of the situation. Her calm, reassuring tone instantly eased my stress, and she managed to get a technician out right away—no small feat considering we had house guests and a dinner party planned that evening.

Their pricing was extremely fair, and I love being able to support a family-owned business that treats customers with genuine care. My technician, Mitchel, showed up quickly and brought decades of experience with him. He worked efficiently, was friendly throughout, and didn’t leave until we had fully confirmed that hot water was flowing again.

The whole experience felt honest, professional, and truly customer-focused. I’ll absolutely stay a loyal customer and will be recommending Reidhead Plumbing to friends without hesitation.

Korey was delightful and very knowledgeable. As a former plumbing contractor I was very impressed! It was refreshing having a technician who didn’t try to upsell me into paying for something I didn’t need. I will certainly be calling again.

Although I have not yet had the opportunity to use Reidhead’s professional services, I want to commend their outstanding integrity. One of my technicians accidentally lost a box containing approximately $15,000 worth of materials off his truck. Derek, the owner of Reidhead, recognized that the contents were likely valuable and picked it up. There was nothing inside that identified our company, yet Derek and his team went above and beyond to track down the rightful owner.
They posted on social media, contacted the manufacturer, and even provided serial numbers in an effort to locate us. Within 24 hours, they had identified our company, reached out, and arranged for the return of all materials—ultimately saving us thousands of dollars in potential loss.
This was truly a class act by the Reidhead team. Their personal integrity speaks volumes and undoubtedly reflects the level of professionalism they bring to their work.

Regards,
CTS – Curtis Johnson

Excellent service and communication!
Highly recommend.

They like to leave their trash in the Home Depot parking lot.

Just one word: AWESOME!! I highly recommend Mike Duncan plumbing. Mike and his master plumber Lewis get it done!! Thanks guys!!

THE MOST BEST PROFESSIONAL SERVICE WITH . MIKE DUNCAN GIVES YOU THE CUSTIMER SERVICE THAT OF YESTERYEAR. QUALITY PROFESSIONAL OLD FASHION SERVICE. I WILL GIVE HIS # TO EVERYONE I KNOW THAT HAS NEED OF HIS SERVICE. AAA-1.

Absolutely the best! Shout out to Mike and Lawrence for all their hard work and attention to detail. Do not hesitate to give them a call today.

Mike Duncan and his assistant are professional, thorough, and AMAZING to work with. He is a no frills guy who gets the job done honestly and confidently. I 100% recommend him and his assistant for your plumbing needs.

You will like giving your money to Mike Duncan! A straight forward no baloney plumber with your best interest at heart! Seriously!

This man(company)is without doubt the nicest, kindness man to do business with that you will encounter. His (and partner) do amazing plumbing work. Timely, fair, unheard of traits today are all there with this co. Thank you Mike... the Brummetts.

Congratulations to new location in mesa AZ off southern just east of country club Big beautiful warehouse fully stocked great employees very helpful!!!!!

They need to rename this place, Faucet World! Holy smokes. When it comes to faucets for sinks, or tubs, or showers, if they don't have it, they don't make it. There's friendly and helpful people working here as well. 🚿🛁💧

Excellent customer care! I called to request a copy of a receipt of an item I bought 2 years ago. I spoke to Mr. Rush over the phone and he spent time to look it up and going to email it to me. No wonder why my plumper highly recommended this store to us, I would do the same.

Easy warranty exchange! My Rheem water heater started leaking while under warranty, I didn’t even purchase it from these guys but they told me to just bring in the sticker and they swapped it right out. If you have a water heater that breaks under warranty, bring it to these guys and they will take great care of you.

I ordered a medicine cabinet 7 wks ago and has not arrived. I was told that arrival time would be 2-3 wks.
NOW .... I’m told I have to pay a $100+ restocking fee for a product that might not even be ordered yet for all I know.
If I would have read all their bad reviews on their staff I wouldn’t have gone there. Margarita was nice until now. I’ve been waiting for return calls from her and Mark, the manager, for 4 days now. I only get a voicemail. So we went to their store, so far she doesn’t acknowledge our complaint.
I think they’re sitting on it I hope that the product arrives so I can be another “stupid customer”
⭐️ You would think that someone in management would be embarrassed about the many “rude, poor service” etc. reviews. Maybe none of them read their reviews.

Avoid this place if you can. I just went in ready to spend up to $800 on a tub/shower faucet combo and the employee who said she can help us was remarkably rude and unhelpful. I had called ahead and when I asked for the part she handed me a book of Delta products and said “you can look through here.” Haha! Then it got worse...she said they have to order black matte but we could look through the book by family and see what’s available. We already said we want it today so that made no sense. I asked her to tell us what’s in stock in black and she started showing us how the book worked. Did I go back in time 15 years or what? We left frustrated and empty handed. Back to Amazon and Home Depot. Margarita should be let go or reassigned to the back room. If this business depends on her to sell fixtures, it will not be around much longer.

Dave was incredible help. Had stopped by numerous other stores and wasn't able to get the info I needed but Dave answered all my questions and super knowledgeable. Glad I stopped here

I don't even know where to begin...
First you get to the store nobody greet or acknowledge you.
Than you unlucky approach a clerk
(Mitch) who's middle of the conversation decide to go to the bathroom.
Later he take you outside to find what you're looking for.
Of course they didn't have. I spoke with someone over the phone the person said everything available. Guess not. Anyhow.
Mr. Mitch decided to leave me middle of the storage area.
I followed him inside than ask him what's going on. Why he doesn't want to help me. Not much response. I guess he's mentally not equipped for these kinds of interaction. Few minutes later he jumped to his car and left. The manager tried to jump in and directed me to another gentleman. Great I'm on the right track. Well I was wrong. The gentleman walked outside with me again. We picked up three items hopefully you're going to make something happen. What I haven't counted on it take him more than 20 minutes to come up with the price for those three items. It turned out the registers doesn't have the barcode readers one item had no barcode or serial number on it. Let's just say that was a complete nightmare.
I wish there is a zero star or minus stars.
I don't even know should I laugh on this cr*p or cry...
One for sure never again. And if you want to know a store you have to read the one star reviews that will tell you what's going on