Appliance Repair reviews in Phoenix, Arizona

4.3 based on 1375 reviews Back to the listing
    5

    Ilya came out the same day I called and had diagnosed the problem within ten minutes, and in another ten he had it all fixed for a very reasonable price. I would definitely use Urban Appliance Repair again.

    5

    Ilya was great! Very knowledgeable and recommended other appliances instead of the one we had. Communicated very well and straight to the point. Due to the issue of our fridge, it was not fixable, and out of our budget to even fix, so the next best option, was to purchase a new fridge. Thank you very much.

    5

    Great experience for fixing my built in refrigerator. Very knowledgeable and pleasant service person. Expedited repair and strongly recommend their service.

    5

    My side by side fridge quit working, so Urban appliance sent Ilya out to repair it. It only took him a couple hours to repair the fridge, I was so impressed with his knowledge of the repair. Amazing, that's all I have to say!

    5

    Saved the day! We had our Refrigerator break, on a Sunday, and they were out to our house within a couple of hours. They quickly fixed the problem. Fast, friendly, and professional. We highly recommend! Thank you Ilya Uvaydov for fixing our appliance!

    5

    We had excellent service from our Appliance technician Ilya. He was Extremely polite and communicative and was able to fix a big problem we had with our refrigerator. It was very reasonable too. We would absolutely use him again.

    5

    We’ve had a very positive experience with the Urban Appliance Repair. Our refrigerator went out and this company was able to handle and fix everything right away. Highly recommend!

    5

    We’ve called on Urban Appliance now for at least 3 appliances and will continue to call them when needed. Always great service. Most recent job was our commercial freezer. Motherboard & compressor replacement $$$. For us it was worth fixing over replacing. Thank you IIya, we appreciate you!

    5

    Great company which we have used in the past. Most recently, the technician, Ilya was very prompt and efficient. Not only that, he was able to make the repair to my broken icemaker quickly, instead of trying to sell me a brand new one (as many companies would try to do). Urban Appliance Repair is an honest company, which I highly recommend.

    5

    I received prompt and professional service from Ilya Uvaydov, the technician. He was able to diagnose the problem with my ice machine and wine fridge, order parts and install quickly. And he communicated clearly throughout the process. Highly recommend!

    5

    Ilya was great! Communication was top notch and we needed the job done ASAP. He was able to get the parts we needed and had our fridge back in action in 24 hours. Thanks so much for everything. Keep being amazing.

    5

    After calling at least a dozen appliance repair places and getting nowhere, I’m really glad I found Ilya. He gave me a great deal, was honest about the issue, and did an exceptional job fixing my fridge. Everything was explained clearly and the work was done efficiently and professionally. I truly appreciate how smooth the whole process was. I would definitely use them again and highly recommend Ilya to anyone needing appliance repair.

    5

    Ilya was an absolute lifesaver! Woke up on a Sunday morning to a completely dead Subzero fridge. Ilya came same day, no additional upcharge for a weekend visit. We have had less than great service with different companies, I just wish I had found Urban Appliance Repair first! Ilya was extremely competent, friendly and communicative. He needed to order a part for our repair and had great communication about the timeline. He even made a late afternoon visit on the same the day the part came in. Pricing was fair and easy to complete. For being an unfortunate situation, Ilya and Urban Appliance Repair made the fix as smooth as possible. I hope to not have additional issues, but if I do, I know who I will be calling! 10/10 wholeheartedly recommend.

    1

    Charged me $110 to tell me they no longer make the part to fix my mini fridge and that they couldn’t fix it.... terrible business.

    5

    The service was great! They took care of my little Uline fridge. Fantastic job, I highly recommend!

    5

    Quick response time to service. They went above and beyond doing extra mile to make my family happy. Our fridge is now working. Thank you Phoenix Uline Repair.

    5

    My freezer broke right before a big family gathering. They came out same day and saved the day!

    5

    One of the burners on my cooktop wouldn’t ignite. They sent someone out fast, and it was repaired by dinner time. Super professional!

    5

    On Easter Sunday, my dryer stopped getting hot. I called that evening expecting to leave a message, but to my surprise, Cisco answered and had me an appointment the very next day. The timeline I was given was between 5-7pm. The technician called me at 4:30 to let me know he was on his way, and he arrived promptly at 5:00. Within 30 mins, he had diagnosed the problem, replaced the part, and was on his way. The price was very fair and I would use this company again in the future.

    5

    The freezer went out just as I did my monthly stock-up. They came out same-day and fixed it before anything thawed. Super polite and tidy crew. Great experience.

    5

    They helped with my broken oven before a family dinner. I’m so glad they could come quickly. The tech was skilled and explained everything. I’m very happy with the service.