HVAC reviews in Phoenix, Arizona

Big thanks to Landon, he truly came to our rescue. After a disappointing experience with a previous local company that kept us waiting for weeks, we now finally have our heating system back up and running in Phoenix. Landon didn't just fix the issue, he also explained that it was our thermostat that required replacement, not a faulty heat pump. Huge appreciation for Landon and his dedicated work.

we turned to ethan & sons hvac for our initial heat pump replacement and were thoroughly satisfied. years later, when we needed a second replacement, earl from the company made our choice a no-brainer. it was such a breath of fresh air to not be pressured into buying! earl was straightforward and was the only one out of five estimates to provide me with the exact information i had asked for. consequently, we had a york heat pump installed by them and we're over the moon with its performance! if you're in the market for a heat pump, you owe it to yourself to include earl's estimate in your considerations!

Harrison is phenomenal. My spouse and I discovered our AC wasn't cooling on the hottest day of the year, and the forecast for the next day was even hotter. Harrison showed up first thing in the morning, conducted a thorough inspection, determined the problem, rushed to procure the necessary parts, and managed to fix everything before midday. As new homeowners with only basic understanding of AC systems, Harrison explained everything to us in a friendly, professional, and understanding manner (he even took a moment to greet our cat, who loves company). Harrison also adhered to all mask guidelines, which we highly value as a family of healthcare professionals. He possesses a wealth of knowledge on all things related to AC repair and I wouldn't hesitate to recommend Harrison for your AC service needs. Thanks, Harrison!

Wow! I was concerned that I would go through the usual contractor experience with Ethan & Sons HVAC, where they would act high-handed, be forceful, and disregard my needs. But this wasn't the case with Ethan & Sons HVAC. Avery was polite, straightforward, helpful, and relaxed. He didn't hassle me or try to upsell anything, just gave me the facts and helped me make informed decisions about my AC repair in Phoenix. I'm so delighted that I called Ethan & Sons HVAC!

when you need prompt, professional, and skilled ac repair, especially for ductless systems, these guys are the ones to call. after getting several estimates from other companies, i chose them. john was fantastic at explaining the service, cost, setup, and so forth. he even put in extra effort to help us secure a phoenix city rebate for our electrical heat pump. his team, including earl and landon, were extremely efficient. despite their busy summer schedule, they managed to get our system up and running on the same day. there was only a minor delay between the time of quote and the installation date due to a nationwide equipment shortage (the actual ac unit). the service was top-notch as well. they were able to come out on the same day i called, just a few hours after i made the call. i can't emphasize enough how outstanding their service was!

Ethan & Sons HVAC really came to our rescue! We were in a bind with our heater breaking down after normal working hours, so we had to call another company. They responded, hit us with a steep bill, but got our heater working again. Unfortunately, it only lasted 4 days. At this point, we reached out to Ethan & Sons HVAC. John came over and repaired the same issue that was supposedly resolved just a few days prior. Before leaving, he insisted on inspecting the unit at the back of the house to ensure it was functioning correctly. Thank heavens he did! John discovered that the prior company had filled our system with the incorrect type of coolant, which could have led to a serious accident! We had to turn off the system immediately and clean it out thoroughly. I can't express my appreciation for Ethan & Sons HVAC enough. Not only are their prices significantly lower than the other company, but also John's decision to go the extra mile ensured the safety of my family. From now on, I'll only be using them for all my heater repair needs in Phoenix!

The team, particularly Harrison, from this furnace repair service saved me from a whopping $10,000 air conditioning unit repair. Another firm had previously told me that I needed a brand new unit because of a compressor issue. However, Harrison arrived and meticulously inspected my air conditioning unit, explaining that the compressor and the unit were both in good condition. It turned out to be a simple water temperature issue, eliminating the need for a new unit. His honest diagnosis brought me close to tears of relief. I'm deeply grateful for Harrison and his team's assistance and would highly recommend them for any furnace or air conditioning repair needs. Their service felt as warm and reliable as family, helping me every step of the way. A big thank you to Harrison for his honesty, expert knowledge and top-notch assistance.

Ethan & Sons HVAC is an excellent firm to collaborate with! The proprietor, office crew, and service techs like Landon, Avery, and Earl are incredibly professional and prompt. They're always ready to address my queries quickly, whether I reach out via call or message. As an air duct cleaning business owner, they're my top choice for referrals when my clients require a reliable company for installing new furnace & air conditioning units, both in residential and commercial settings. They use top-notch equipment, offer highly competitive prices, and even provide financing options. I've yet to come across a company that can match their pricing and customer support. I would strongly suggest considering Ethan & Sons HVAC for all your HVAC requirements!

i called ethan & sons hvac on a wednesday because my heater was not working right and needed repair. earl was able to fit me into his schedule later that same evening. my husband was home when earl arrived, and he explained the different repair options, gave us quotes, and let us know that we would need a permit since we were thinking of upgrading the heater size—he was the only technician to mention this. when i got home, earl went over everything again with me and answered all my questions. he was very professional and honest, so we decided to go with him. early the next morning, harrison, the lead tech, showed up with a portable heater since earl was concerned when i mentioned my indoor plants were struggling with the cold. the temporary heater really helped, and my plants perked up. earl came by again to do a quick walk through and scheduled us for the installation on saturday. later that day, he called to ask if it was okay to come prep on friday and install the new heater on saturday, which worked for us. they arrived on friday, did all the prep work, and earl managed to get the equipment delivered that same day, so they actually installed everything right away. after finishing, earl explained how he checked all the ductwork in the house and made some fixes and upgrades, including the vent and thermostat. he also told us about the diagnostic tests and the permit process again. now, our heater works so quietly that we can’t even tell it’s on, and the house is so comfortable. earl kept in touch through the whole process and made sure we knew what was happening. they really went above and beyond our expectations and we will definitely recommend them to everyone we know in phoenix!

I wouldn’t trust anyone else for my home’s heating needs. I first reached out when my furnace stopped working, and the team was amazing at getting everything sorted out quickly. Now that I live in a different area, I still call whenever I have a furnace issue. They consistently go above and beyond. Today, Avery even carried a dusty AC unit from my garage to an upstairs bedroom after finishing his work. He was on his way out but decided to help out, showing how much they care about customer satisfaction.

my furnace system quit working and being almost 21 years old, it made more sense to replace rather than fix it. considering my air conditioner was already about 6 years old, i looked at different options provided by Ethan & Sons HVAC. i concluded that over time, the quality, warranty, and maintenance they offered would provide me with the efficient heating and air i needed. i did check prices with another service for the same job and it was pretty much the same. however, Ethan & Sons HVAC was keen to make me happy and to retain my business, they gave me a slightly better deal on the maintenance cost. john in Phoenix was very helpful.

We are absolutely thrilled with the heater repair service we received. We had a central heating system installed upstairs and an additional mini split for a 1000 sq ft rented apartment below. Just before the work began, we opted for two extra indoor air handlers for the apartment instead of the single one that was initially planned for the main room. They offered us a fantastic price at the eleventh hour. The team, led by Avery, was punctual and did an outstanding job throughout the process. We are quite particular about our home, and we were especially impressed with the way they arranged all the lines and tubing on the exterior of the house. Our tenant, who maintains her apartment meticulously, was also satisfied, which is crucial to us. Once the job was finished, everything was as clean and organized as before they arrived. There was a minor hiccup when the office forgot to send us an updated estimate just before the installation team arrived, which was a bit frustrating. However, Landon, our sales rep, promptly rectified the issue. We would like to express our gratitude to Landon for his extra effort on our project. His exceptional service was the deciding factor in choosing this heater repair service over others.

Our HVAC system was suffering from extreme humidity issues, and only one person was able to correctly diagnose it, Earl from Ethan & Sons HVAC. We required both crawlspace encapsulation and proper ductwork installation. Surprisingly, their quote for both services was lower than others who were only offering encapsulation. Throughout the week-long job, Earl and his team, including Harrison and Avery, were tidy, punctual, and respectful. They successfully resolved all our problems, and our home in Phoenix is now perfectly comfortable. Over two years have passed and we are still thoroughly pleased with their work. We highly recommend them due to their superior competence in HVAC services compared to others.

After a rough night without air conditioning, the last thing you want to worry about is whether the company and the technician will do a good job. I have to say my experience with Ethan & Sons HVAC and their tech, Earl, was absolutely amazing. The phone support before Earl arrived was excellent, and when he got here, he had a positive and understanding attitude. He explained everything clearly, made sure I understood the work that needed to be done, and I could tell he wasn't trying to push unnecessary repairs. Earl also assisted me in making sure I was installing the air filter correctly and shared a great tip on how to remove it. I'm really pleased to share such a positive review for Ethan & Sons HVAC and for Earl!

We were extremely happy with the HVAC service we received. They diagnosed our air conditioner, explained how to use our new thermostat, and got our furnace ready for the colder months. Landon, the technician who visited us, was very knowledgeable, friendly, and easy to talk to. We trust this company and have already told our friends about them. Scheduling was also smooth, and the person in the office made us feel comfortable with her HVAC expertise.

i had a really great experience with ethan & sons hvac throughout my entire hvac repair and replacement process in phoenix. i first noticed a strange leaking sound coming from my outdoor ac unit, so i reached out to my home warranty company, and they connected me with the team. harrison came out the very next day to inspect the system and initially didn’t find anything wrong. however, the following day, my unit stopped working and ran out of r-22a refrigerant—just like i thought from the start. i called harrison again that morning, and he quickly returned to reinspect my unit. this time, he found that i actually needed a whole new outdoor ac unit. even with the unexpected problem, the team acted fast and was able to order the right parts and install my new unit within a week, which was perfect with the phoenix heat starting to pick up. after the installation, when i switched from heat to cool mode, i noticed the heat strips were still turning on. harrison came back a week later and fixed a wiring issue quickly and professionally. now, a couple of months later, my new lennox system is running quietly and much more efficiently than the no-name system that came with my house. the difference in comfort and energy bills is noticeable. sure, there were a couple of bumps along the way, like the initial misdiagnosis and the thermostat wiring issue, but compared to my past experiences with other hvac companies, this team stands out. everyone i spoke to, from the person answering the phones to harrison and the install crew, was very friendly and respectful. even when they missed my call once or twice, they always called me back right away and kept to their scheduled times. what i really appreciated was that harrison took the time to explain what was going on with the system and how all the parts work together, which made me feel a lot more confident as a homeowner dealing with hvac issues. plus, the 1-year labor warranty on top of the manufacturer’s warranty gives me peace of mind if anything comes up. overall, i’m very happy with the service and would definitely recommend them to anyone in phoenix needing ac or heating work.

When our furnace stopped working, we called a few local contractors to help. Two of them seemed mostly focused on selling us a new unit, but the team that came out was much more interested in finding out why our system failed so soon, especially since our house was fairly new. Before suggesting any new equipment, Landon carefully checked the setup of our current system and found some issues that had been missed before. Instead of just putting in a new furnace and leaving it at that, they made sure to fix everything the right way, including properly installing new drain lines and a condensate pump. They also checked the thermostat location and explained how important it is to have it in the right spot, which really made a big difference. Now, they come by every year to check on our furnace and make sure everything is running smoothly. I really appreciate their honesty and attention to detail, and I plan to stick with them for all my furnace needs. If you want reliable furnace repair, I highly recommend choosing this company.

As a mom of three kids living with a permanent disability and on a fixed income, having my heater stop working was really stressful. My blower motor went out, and i worried about how much it would cost to fix. I started looking online and found Ethan & Sons HVAC. The team was really understanding and listened to my concerns. landon came to my home in Phoenix, looked over my heater, and explained everything in simple terms, which helped me feel less anxious. Instead of pushing for a whole new system or expensive repairs, they worked with me to find the most affordable solution. landon was very professional, patient, and made sure i knew what he was doing each step of the way. The repair was finished quickly, and now my heater works better than it did before. i’m so thankful for the kindness and dedication shown by everyone involved. It’s not easy to deal with these problems when you’re on a tight budget, but their help made all the difference.

I had a great experience getting my heater repaired. Our old furnace had been having issues for years, but we waited to replace it until it finally stopped working on a freezing night. I called for help, and the team decided it made sense to go ahead with a new heater instead of fixing the old one. They arrived by mid-morning with a new unit ready to install. The installers were quick, polite, and very professional. Harrison came out both times to give us estimates and treated us really well. The pricing was fair, and the quality of both the heater and the service was excellent. We are very happy with the whole process.

I reached out to Ethan & Sons HVAC after another company told me I would need to replace my entire heater system with a new heat pump. I wanted a second opinion and asked for a quote on a new unit, hoping to get a better price than the $6,932 I was first given. Landon came over right on time, communicated clearly, and showed a lot of skill. Instead of telling me I needed a whole new system, he found the real issue and repaired my heater for just around $300. If you need honest, skilled, and prompt heater repair service, this is definitely the company to call. I’ll be using them for all my future heating and cooling needs.

Ethan & Sons HVAC did a fantastic job fixing my AC. The price was reasonable—not the cheapest, but definitely worth it for the quality and service. After getting quotes from three different companies in Phoenix, I felt they gave me the best value for replacing two AC units in my duplex. One unit was a mini-split, and the other was a full HVAC system. I worked with John and Landon, who were very responsive and trustworthy. They answered all my questions quickly and made the whole process easy. The install team was also professional, kept everything clean, and arrived right on time. I highly recommend this company for any AC repair or installation. It’s great to find reliable and quality service like this.