HVAC reviews in Phoenix, Arizona

They say, “Nothing stops a Trane!” With the help of Same Day Air Repair and a quick fix, we were up and running in no time. Robert V was friendly and professional. He even went above and beyond! My electrical panel is labeled AC 1 and AC 2, but the units themselves weren’t marked. Robert took the time to label each one to match the panel. Most appreciated!

Same Day Air Repair was absolutely phenomenal! Within a day of being contacted they were at my house to diagnose the issue with my AC and once diagnosed, they fixed it within 24 hours. The technician Angel spent time answering my questions and showing me not only what was wrong with my system, but how he fixed it. Truly a fantastic company that I plan on using from here on out!

Had and install and Angel and Robert were exceptional they were very perfection and great guys. I’m a private person, but I like the both so much that I would invite both of them and their families over for dinner if that tells you anything! Exceptional gentleman, and human beings I would call them in the future if I ever need any A/C help

They came out to service my brand new ac/heater that I purchased through another company. The previous company was unable to figure out what the issue was even though I repeatedly called them out for the first year after install. I have to say I was very impressed with Nathan Arvizu’s ability to diagnose the problem and offer me different solutions to work within my budget. I will be going with this company from now on.

My AC unit installers (and ductwork cleaners), McKinley and Anthony,
did a great job, answered all my questions, and left the job site neat and clean. I was particularly impressed with how they and the Smiley crane operator, Dave, maneuvered and removed my old unit, and hoisted and positioned the new unit through a confined, tight space between some very tall trees onto the steeply sloped roof of my two-story home. Skilled workmen indeed!

Nathen from Same Day Air Repair did a great job with my heating repair. He was professional, on time, and explained everything clearly. The heat was up and running quickly—highly recommend !

James Wilson was our technician both times he came to our house (within the 30 days) and he was amazing!
He told us what our options were and because our current A/C system was not repairable, we did end up having Same Day Air replace our unit because they were able to have it done and up & running that SAME afternoon!
James was friendly and professional every step of the way, as was the other technician who did the actual installation.
He took the time to explain how the thermostat worked (it was totally different from our old one) and he went over all the warranty information regarding our new A/C unit.
We'll be looking forward to cheaper electricity bills as well! Thanks to all of you and we'll be recommending Same Day Air to anyone needing service!

To soon for h vac reviews but the crew u sent to install was excellent very happy with them. Courtesy and knowledgeable they represent ur company with class

Hayden cane today to add some functionality to my system. He was customer focused He kept me informed - explaining what he was going to do and the checking that the new add ins were working as designed. I have found every person I have come in contact with are attentive and responsive.

Damian, The Technician was kind,polite, understanding and patient with me, he was thoughtful enough to put the app. on my phone I have a Service Dog Maecee Grey and he was extremely kind to her as well.
I greatly appreciate everything he did for myself and the property owners Ruth Ellen and Jennifer her sis for picking a Company with such a wonderful respect to me and I'll surely inform the owners of his patience, knowledge and respect. Thank goodness for people like him and the Company.
Sister Mary Margaret
( Cheryl A Johnson)

Same Day Air was prompt and professional…but their technician Angel Mendoza was the frosting on the cake. He is why I will always give my business to Same Day Air. Angel kept me informed every step of the way. He made sure that every detail was attended to and my new mini split was installed correctly. He handled our furniture with care, he left us in perfect shape. He delivered above and beyond my expectations. I honestly wish he was my neighbor! Incredible service and knowledge of his craft. All thumbs up!

Same Day Air, LLC is AHmazing! I recently had an issue with my air conditioning unit. The fan motor needed replacing. My unit is older, so finding replacement parts can be challenging. Same Day Air, LLC went above and beyond to ensure the repair was completed correctly and promptly. My technician, Ronald, was highly professional, knowledgeable, and efficient. He took extra care to ensure the unit was working to full capacity before leaving my home. The administrative staff in the office was fabulous. They, too, were highly professional and provided superb customer service by proactively following up with me throughout the entire repair process. I am grateful to have a company I can trust that genuinely cares about its customers. I highly recommend them. Keep up the excellent work, Same Day Air, LLC.

Had an awesome experience with Same Day Air. Hayden and Robert replaced my HVAC unit and were fantastic from start to finish. I got a heads-up when they were on the way, and they arrived exactly when they said they would. They were knowledgeable, informative, respectful, and genuinely friendly. And honestly, they left my hallway cleaner than it was before they got here!

Truly a 5-star experience. Highly recommend.

Very easy scheduling and getting an appointment. Ian was awesome from the moment he stepped on property, very honest and straight forward. He was able to address the issue and explain why it is occurring. Also shoutout to Jeremy for assisting, they were both very easy to deal with. Will absolutely be using Same Day Air Repair again

Update**
They sent Andrew out and he replaced the line. Again we respectful and made sure I was happy before he left.

Sharing my experience. Had a Split Unit replaced through my home warranty. Every tech that came out and played a part in the replacement was extremely nice and professional. The ac works fine.

My issue is somebody dropped the ball. My home warranty approved the entire split unit to be replaced. After repairs were completed I started to notice water building up below the condenser and leaking into my home. I realized that the drain tube and piping was never replaced. I do not understand how this was acceptable.

I had another ac company come out and had them inspect. They acknowledged it should have been replaced upon the new split unit installation. They quoted me to replace it and now it’s going to cost me $250 to replace something that should have been replace on the installation. The new ac company that came out reassured me that not every ac company is shady.

Would definitely recommend double checking and watching the installs if you chose this company.

UPDATE PROVIDED

ORIGINAL: I really tried not to do a review, but it's been a month and my issue is not resolved. Their technician Manny lied, and instead of taking accountability for it, they are trying to sneak their way out of it. When we did called in for our warranty company, the tech came out and looked at our unit. He said that the system needed to be replaced, but the "band-aid" fix would be to replace the compressor and refill refrigerant. He said he needed to talk to someone to get approval for replacement. After calling while on-site, he said it was approved.

A while later, we get all the invoices/quotes, and I noticed that on one of the forms, the rep (assuming Manny) forged my signature (I wasn't even at the house when he performed the work). Then I noticed that the quote they gave me was around $17k-$18k for one unit, but don't worry, they gave me a $5k discount because of being a customer for my home warranty. I called MULTIPLE other places, and the average quote was $10k to replace my unit for almost the exact same work. My warranty company took a while to get back, and they said the ONLY request and approval they gave was for a compressor and refill of refrigerant (not what the tech told us) and not for a replacement unit.

I called the service desk for Same Day Air, and they had me talk with Manny. I'm so glad I recorded the conversation because he then told me the only time they submit anything for replacing the unit is if we sign the quote authorizing them to replace it. That confused me, and he kept trying to get me to verbally commit that we would replace the unit with them. They then had other office reps talk with me in which they contradicted themselves. I found out later that there was a difference in the $5k 'discount' they gave and what they receive from the warranty company. They would not disclose how much they would receive from the warranty company.

I have received no communication from management or an apology/inquiry as to my recordings/proof that Manny did what he did. I included the invoice with the forged signature on this review and the beginning of my actual signature below for reference. Google will not let me upload the recording, but I invite management to reach out to me to forward the recording.

UPDATE: A rep from Same Day Air called after I posted, and was very prompt in updating me and finding a solution. She kept following up with me too to make sure I wasn't missed. She acknowledged that the signature was forged, and she said that they are in the process of training their staff of processes when working with the warranty company. Particularly with Manny, she informed me that there was coaching. My husband and I were fed up with everything and just wanted our A/C working, so we opted to get the unit repaired instead of replaced. She ensured Manny did not come out to do the job, and the gentleman that came out was very kind, professional, and informative. He explained to me what I was signing and explained every part of the process as he was working. I was VERY happy and wished this was my experience from the beginning. I'm increasing from 1 to 3 stars because ultimately they fixed it, but it shouldn't have taken an online review to get the correction needed.

I had an issue with an AC unit and my home warranty company arranged for this company to fix it. They messed us the wiring and blew a fuse and then stated to send me private emails requesting a very large payment to replace the wiring as this was not covered under my home warranty. I went back to my home warranty company and requested a second opinion from a different company. The second company confirmed a low voltage fuse had been placed on the high voltage side so that is why the AC unit ‘kept blowing’ They had it all fixed in 30 minutes. My home warrany company gave me a full refund for the service charge for Same Day Air Llc and I lodged a complaint. I have kept evidence of the private requests for payment sent and I’m happy to disclose the home warranty company name as the will have all of the records as well

Ian from Same Day Air Repair came out today (11/12/25) to service our AC. He was very friendly, professional, and took the time to run tests to figure out why our air conditioner wasn’t working. He explained our options clearly and got our air running again the same day. Great service — highly recommend!

Steve was very knowledgeable and friendly. When he came out, he let us know our options. Our Hvac system was 20 plus years old and we knew that it needed to be replaced. He mentioned the 18 month interest free option, which helped us tremendously. 5 stars for Steve and his partner, I think his name was Henry.

Angel and Cory installed a new air conditioning system for my parents. There was a small hiccup, but they fixed it fast with no hesitation. Very professional, clean work, and good guys. Highly recommend Same Day Air Repair.

Thank you for rescuing us from the August heat. Your company was/is responsive, very good at communication and skillful execution. Special thanks to Tre, McKinley and Jeremy for your work! We will call your company for future a/c and furnace needs…Augustus