HVAC reviews in Phoenix, Arizona

Great customer service and great product

Driver doesn't pay attention and stares at you while he should be watching the road

Can you please change the number on your website and Google. it is my friends number and she keeps getting calls for your company.

Honest, priced right and really helped me when I needed it. They will always be my AC Co of choice

I hardly ever write a review. However, I am beyond frustrated. First, my ac unit wasn't installed when it was supposed to but was never called to reschedule until I had to call. Then the technicians who were installing it were going to leave before the install was complete. Then my ac unit was leaking water everytime it shut off and short cycling. And it is still short cycling. I had to call multiple times to even have someone come and fix the ac when it was leaking water. I also had to ask multiple times for my warranty. This is the first time I have ever had to deal with a new ac since I am a first time homeowner and this has been a nightmare.

Called twice this morning for service and left message because no one answers. No call back. Great way to do business. Unbelievable

Unbelievable customer service, thank you so much LINDA for all of your kindness.
Rare to find a company that just does what they are suppose to do!!!
Thanks again for the amazing service.

Got my ac working. Stayed late to get the job done. Honest and good prices. I will use him for my other rental properties.

Excellent customer service and professionalism! My air conditioner broke down over the weekend. Showed up right away for emergency call. Had unit back up and working right away for a very good price! Definitely my go to guy now. I recommend!

Jeff from Sonoran Air Solutions replaced my dryer vent duct. He minimized the damage to my drywall, and replaced the duct work with quality materials. He was very professional, completed the job in a reasonable amount of time and I would use him again.

Sonoran Air Solutions saved the day our heat pump went out just as temperatures were forecasted to be in the 30s. Jeff promptly came out in the early a.m. hours and was able to get our system back working that same day! Don’t know what we could’ve done without him and definitely gonna pay more attention to maintenance and care of my system from now on.

Jeff was quick to come and diagnose a hvac issue for me which is the positive. Things I didn’t appreciate is that he charged a $89 diagnosis fee on top of a $49 service fee to diagnose a leak. He tried to charge $40 for ice removal which I did not ask for but he did remove that charge upon questioning. He recommended a complete replacement of my unit and quoted me $12,000 initially and then quickly dropped to $9500. Very expensive and I felt he was trying to take advantage of homeowners hoping they take the first price. I had the work done for half the price from a very reputable company with great reviews.

I called early in the morning and left a message. Jeff immediately called me back and said he could come out the same day. He came when he said he would and had my air conditioner fixed within 45 minutes. Jeff explained everything that he did and what was wrong with my air conditioner. He gave me some great advice about my air conditioner that I appreciate greatly. Jeff was recommended to me by friend who had a air conditioner installed about a year ago and my friend had nothing but wonderful things to say about him. Sonoran Air Solutions LLC is a great air conditioning company. Thanks Jeff!

I'm designing a cooling system for my RV garage and needed some help picking a bigger unit. I went in on saturday and the guys were awesome, helpful, knowledgable and patient.

Thanks!

This company has provided very excellent customer service. We appreciate all communication that was positive. We will continue to receive service from this company.

They did a great job! Parts were right and advice was 100%. Thanks Indoor Comfort Supply (Scott & Brian)! From Kirk

Horrible customer service. My AC unit stopped working as I had a part that was failing. instead of trying to work with the me to find a solution or show some effort to help, they spent almost no effort and it seemed like they were more comfortable with an empty store instead of helping the only customer that walked in. With that customer service, it is no wonder the place looks like it is going under.

They are very very knowledgeable and really put it out there for anyone who wants to know an answer. From equipment to parts assembly for projects no matter what size.
You call for any kind or type of home service to come over. Heres where those guys get there stuff and parts for their jobs they are working on.

Ordered media pads online. very slow shipping from PHX to Tucson and didnt even include mounting hardware. I should've ordered from a more reputable company

I ordered a part from indoor comfort supply it was susposed to be delivered by Fedx it never got to my home I called back talked to Eddie told him what happened he was very professional at the end of the day I had my part . I would recommend this place to everyone that needs swamp cooler parts talk to the guys at indoor comfort supply on cave creek rd thanks again Eddie Hopper

Had a cooler issues again over the holiday weekend and was still able to get my parts and get my cooler up and running. Thanks to the knowledge and the help from the employees and the owner himself.