HVAC reviews in Phoenix, Arizona
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I love this company. Brandon was great! Came out same day. Fast, efficient and honest. I always feel like they are being straightforward and not pushing extras. Second time using them. Will stick with them in the future for sure.
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I am so impressed with their services. Last time they came here to check the status of our air conditioning and they told our property manager about the issue. They sent technician again to fix the problem that I didn’t know that was the problem. Now the air conditioner is not as noisy as before and they even educated me how to use the air conditioning the right way. The technician Delan and Mario are both great at their jobs. The company is so professional to text me the confirmation of the appointment and text me the reminder one day before the appointment and Tex me again that they are on their way to my house. I just moved from Taiwan to Arizona two years ago and I feel these texts reminds me about my home town and I love it. I feel they care about me and their jobs.
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Island breeze a/c is always quick to respond when in need. Helped my family out once again today and had my ac unit up and running again in no time. Great communication and customer service so you know exactly when they will be arriving and have solved every issue I have had with my two ac units. The company and Brandon are amazing. Thanks Island Breeze Air!
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I couldn't be more thrilled with the service I received from Island Breeze! From start to finish, their professionalism and expertise were evident. When my old AC unit started giving me trouble, I called them, and they quickly answered the phone. even though I was a new customer, Julee was super nice, thorough, and helpful! The scheduling process was seamless, and their technician, Hayden, arrived right on time. They conducted a thorough inspection, explained the issues clearly, and provided me with MULTIPLE options for repairs and replacements. I really appreciated their transparency and lack of pressure. What truly sets Island Breeze apart is their commitment to customer satisfaction. A few days later, they followed up to ensure everything was running smoothly and that I was completely satisfied with their work!!!
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Excellent service and knowledge! Our technicians were absolutely stellar! He took the time to explain what service he recommended and the long -term outlook for our unit. I would highly recommend island breeze to anyone!
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We’ve used Island Breeze for many years now and always receive amazing service! The owners are honest, good, people and we never have to worry about the type of service we will receive. Jose was very friendly and efficient and took the time to explain things about our unit and how to keep it running smoothly. Thank you, Island Breeze!
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We had a great experience with Island Breeze. They were out to our property and had our A/C issues estimated and resolved efficiently. The technician was very kind, informative, and professional. I really value his patience in our asking questions and for clarification of mechanics we weren't familiar with. I'll definitely give them a call in the future!
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Brandon was fantastic! Not only did he take time to explain every aspect of what he was inspecting and why so we could make informed decisions about what to repair, what to not worry about, and honest advice about when we should be thinking about replacing vs. repairing. He also found a new leak that he originally thought was the A/C but he did further investigation and found it was actually a leak from our roof. Had he not taken the time to be thorough we would have left out of town with a slow leak in our attic space and unknown how much damage it could have caused. Thank you so much Brandon and the whole island breeze team. They were on time, very communicative (before, during and after the service), and extremely helpful. I would highly recommend them.
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I enjoyed their "no pressure" discussion and insightful suggestions. Of 3 dealers, theirs was the best combination of price vs equipment features.
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I recently had the pleasure of working with Island Breeze Air Conditioning & Heating LLC, and I couldn’t be more satisfied! Brandon was absolutely fantastic—professional, knowledgeable, and attentive to all my needs. He made the entire process seamless and easy. I highly recommend their services to anyone looking for reliable air conditioning and heating solutions. Thank you, Island Breeze!
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The team of Island Breeze was amazing. We are technically challenged and Issac spent so much time helping us learn our new system! He was wonderful! The "vibe" we got from Darrell in the beginning did not disappoint. We highly recommend Island Breeze!!! They are the best!
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Island breeze was awesome. They came the very next day after I reached out and got my ac unit up and running quick and efficiently. Dillon was my tech and he was very honest and knowledgeable and has amazing customer service. I will recommend island breeze to anyone!!
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I had Island Breeze come out to service my HVAC system, and I couldn’t be more pleased! They were responsive with communication, arrived on time and were a pleasure to work with. Everything was explained clearly, and they were honest, fast, and left everything clean. I highly recommend their services!
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I’ve used island breeze for 3 homes on 3 separate occasions. They have always come through even with short notice. Always have great customer service and are top tier professional. On top of it their costs are more than reasonable in this day and age - I don’t see why I’d be using anyone else in the future and I appreciate the small business and ethical and honest practices they always perform. You won’t (shouldn’t) be disappointed!
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The AC went out in our rental and their team was brought out as a second opinion. What a great decision that was! They beat the competitors price by about 40%, kept me and my tenant in constant contact with text updates, arrived as scheduled, completed the installation within two days, left the job site clean, and the onsite technicians were very professional. Couldn't be happier and definitely recommend them!
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We have used Island Breeze since we moved here. We have always found the entire company to be very friendly, professional, courteous, and knowledgeable. From the office staff to the technicians, they continue to provide excellent service at a fair price. They arrive on time, keep us appraised of what they are doing, what they find, and if there is any recommendations they have to make our system more efficient and prolong its longevity. They are one of the few contractors that we can say we trust. If you are looking for a professional HVAC company, give Island Breeze a call. We don't think you will be disappointed.
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My service technician, Brandon, did a spectacular job. On time, actually early, and then proceeded professionally to do his job. He did a thorough investigation on my system. Thankfully, all things were working as expected, but I really trust this company and I’m so thankful somebody recommended them to us. Now I recommend them too.
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Island breeze has done several jobs for us and they have all been top notch experiences. They so far have done a new unit on our rental, a new mini split on our home and several check ups on our rentals and home. The install process looked very professional. All lines, roof jacks and unit placement was meticulous. The checkups they have done are honest; they only fix what is necessary and didn't try to upsell us with things we don't need. Island breeze is our trusted air conditioning partner and is the first company we recommend to friends and family. You will be happy with how they do business. Highly recommend
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I’ve used Island Breeze for several years now. They installed my system and have been servicing them ever since. I have had nothing but professional and positive experiences from day one. As someone who has been taken advantage of in the scalding AZ heat with AC emergencies in the past, i feel very fortunate to know i can trust this company to never take advantage of me and my family, and that brings me great comfort. Absolutely spectacular customer service and professionalism. Bryan Willingham.
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I had an issue with my HVAC and Island Breeze came out on a Saturday just two hours after I called. Everything from the first phone call to the maintenance to check out was easy and done well. Darrel was not only polite, but answered all of my questions and provided information through every step of his process in a way that was easy to understand. Thankfully it was just a minor issue, but they were so great that I signed up for the biannual maintenance plan while they were here.
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Mario came over to my home & promptly took care of my AC issue, he was professional, honest & communicated possible problems in a way that I understood. I would definitely recommend Island Breeze AC, especially Mario, I feel he is extremely knowledgeable & trustworthy.