Plumbing reviews in Phoenix, Arizona

Technicians communicate and service calls are schduled fast!

10:50 at night. I wake up to people walking on the roof of my apartment. I call up, asking what they’re doing and get no response. They then start stomping across my roof repeatedly, making it clear it was intentional. When they finally climb down from the roof, I asked them what they were doing up there at this time of night and one of the two guys immediately started calling me “Karen” and then began filming me. Really? Almost 11 at night and you’re bringing rude and derogatory? How am I being unreasonable? Professional courtesy and knowing when to apologize versus being antagonistic and downright rude is something you need to learn. Had the individual apologized and explained what he was doing, that would be an entirely different scenario. Stomping harder because someone calls up and asks what you’re doing?! No. 10:50 at night and there were witnesses? No.

5 stars to the guy donating his money for someone’s sob story about needing gas at the 32nd st QT today.
As soon as you left they all 3 started yelling obscenities at my daughter & I over the gas pump feud. I acknowledge that I wasn’t very kind to start. I just don’t understand how she could run to a gas pump at the busiest station in the valley & “save” it?
Again- Very kind man. Too bad these scam artists got you though. Horrible women.

Honesty and integrity are important to me, even more so than an AC system. I was trying to find someone to figure out what was happening with our company AC system. The first AC company that responded tried to charge me $550 for a $50 part and sign me up for a 2 year/$2000 maintenance plan. The second company stated "I am 90% sure it's this part" without actually testing it. Then gave me a quote of $7000 to fix or $16000 to replace, upselling me on a new system. Alliance Plumbing came out on time, professional. The techs immediately tested the system and gave me realistic options, and I replaced the system with them for $8000. It was refreshing to have someone come out to solve a problem and make a fair bid to do so. I now have a go-to AC and plumbing company. Anyone know a car mechanic with the same integrity?

Outstanding service, reliable and honest. As a community manager, we have many AC and plumbing issues. I can always count on Alliance Plumbing & HVAC. They assess the situation and have a plan to fix it the same day.

Ryan Paladini and Jeff Stubbs are very professional, responsive and great customer service. They are both a great asset to Alliance Plumbing HVAC. Keep up the good work and Thank you for always going above and beyond to help us with all of our AC needs!

Alliance Plumbing was in my apartment complex making some repairs today, and as the workers were leaving, a young man named Tory saw me struggling to carry a bookcase by myself - I was making it a few feet before having to stop, then another few feet, stop, etc. He was nice enough to offer to carry it, and took it all the way up the stairs to my second floor apartment. He was super gracious about the whole thing, and you just don't meet a lot of people who are willing to go out of their way to help a stranger out like that... He didn't ask for this review either, I felt compelled to make it.

Thank you Alliance Plumbing and HVAC!
Ryan, Jeff, Branden Street and Oscar Arzate were very kind, professional and knowledgeable about all the steps needed to address our AC needs. They even went above and beyond to install portable AC until we get our new AC installed. Thank you for your hard work and professionalism! I highly recommend Alliance Plumbing and HVAC!

Update I guess my review pissed them off now my AC has been out going on 2 weeks funny thing is it's not what you know it's who you and now AFamily has contacted manufacture because alliance says the part is on back order. That is a lie. Wonder how this is going to play out. By the way they are not bbb accredited look it up

I pulled up to my Apt around 8:30 to find your employee in my spot at the Highland. First you should teach him some manners and then you should understand he is going to learn a very expensive lesson. I waited about 10 min I then honked the horn, He could clearly see me the apt he was working on the water heater faces the parking area. Finally I see him and he grabs something from the back and goes to walk back up stairs I said hey plumber guy that's my spot he looked back and then kept walking. SO I go to that apt and I tell the neighbor he needs to move I am not parking all the way in the back in guest parking, Move it or I will have it towed. This guy comes downstairs pulls the truck forward then backs in the my neighbors spot. Who has now came home and currently waiting for the tow truck, She too told the neighbor who's apt he is working in to please move it. I swear I hope I never need a plumber because I will never allow that man in my house

Miguel went above and beyond for my family and I. He was very nice, respectful, hardworking and efficient!! I couldn’t recommend this individual plumber more highly enough, great experience.

I came on here to leave a review about their driving skills and it seems like I’m not the only one who has encountered their terrible ways. Kinda ballsy to drive around a COMPANY truck like that. You could’ve just used your blinker and I would’ve let you over. Instead you had to quite literally cut me off to the point of me having to slam on my brakes. You had to have known the freeway was coming up but, you had to be rude instead of just getting behind me. As a small business owner myself, you might wanna be careful who you’re upsetting with your terrible driving. People have a ton of options for services and you’re over here acting like you’re the only plumbing company in AZ. When the time comes, I will NOT be choosing your company.

Daniel Saucido was amazing, he came and fixed our issue with the spa, after numerous attempts from other vendors. He’s very knowledgeable and was attentive to details. Thank you Daniel for your help!

I live in an old apartment complex that uses a boiler system and has frequent plumbing issues and emergencies. Since moving in, there has been no hot water in the kitchen or bathroom sink, except on rare occasions. The water in the shower takes 5-10 minutes to heat up. The tub drain is clogged so it fills up and occasionally gets to the emergency drain. At least 6 techs from Alliance have come for various issues but nothing has been fixed. The techs are not licensed and several do not speak English so they cannot explain the issue or their solution. On at least 4 occasions, they have shown up late at night and demanded I let them in, claiming another unit has an emergency but will not even identify themselves. Photos of tub and leaking pipes around the property.

I am a tenant at Mercury On Mill apartments in Tempe Arizona. This property is owned and operated by Silver Star Realty. The complex and hundreds of residents have been struggling without any hot water for months. The office takes no responsibility for this ongoing issue and blames the lack of hot water on the contractors they work with. Alliance has the opportunity to respond now, and I would appreciate hearing your experience working with management at our site. I'm not sure why it's so difficult to fix the water heater/boiler at a $56.5 M complex.

BUYER BEWARE! This company's customer service is horrendous. They gave my wife and I an estimate to perform certain work, we accepted it, but when the technician came out to do the work, he told us that they would not perform the work they bid; that they lacked the "access" to do the work. The estimator who had given us the bid had surveyed the entire area when he performed his estimate, and told my wife that if any special access was needed, he would let us before the appointment. He never did. He dropped the ball.

Instead of owing their mistake, the company then compounded it. I spoke with supposed manager, Chris. Chris was belligerent, rude, kept speaking over me, refused to even talk about a solution, and then hung up on me. He also claimed that the estimator was standing right next to him and was effectively calling my wife a liar. Shame on you, Alliance Plumbing. Shame on you for treating your customers so badly and in such an obviously prejudiced way. I will never use this company again and would not recommend them to anyone under any circumstances. The lack of professionalism of this outfit is appalling. There are many better plumbing companies out there than this one that are far more deserving of your hard earned buck.

We called out alliance to help us with a back on our unit and Miguel came out with amazing insight and was very informative with the problem we were having, he took his time and got our problem resolved with swiftness! Very knowledgeable, and helpful.

One of Alliance Plumbing's drivers was dangerously swerving through traffic at 90 mph and nearly hitting multiple cars, including myself. I was about to call the cops to give them his license plate number when he cut off more drivers exiting the 60 on Dobson almost causing an accident. The owner needs to address this before someone gets hurt and negatively effects your business.

*Monday Feb 24 2025 at around 530pm on the 60 and Dobson.
*I'll delete my review once I know this guy has been fired.

I had the pleasure of having repairs done by two of the most kind and respectful young men. Gunner and Joe. Upon arrival they greeted me with courtesy. I had one toilet that had consistently been running since 6/4/24. I had a walk in shower that the hose had cracked at the joint. The second toilet ran, however it would stop by tapping the handle. I also have a tub/shower in turning on the water, the shower would also come on without being activated. When Gunner turned it on, it seemed at first it was fine. Upon re-check, he discovered there is a problem with the valve. He was not authorized to make that repair, however it was reported to the property manager. All other repairs were completed professionally and promptly. I am a senior in a senior community, manager sent another plumber who spoke and treated me like I was an idiot, as if being a senior I was stupid. I did advise management this plumber could not return. Thank You Gunner and Joe taking care of not only my needs, you also treated me with dignity and respect. I give you 5 stars

I had a leak in my Condo and Daniel S at alliance got the job done when no one else could get it done. They charged a fair price and he stayed as late as it took to make sure the job was done right! I 100% recommended Daniel!

This bad review has nothing to do with their services as I never used them, this is strictly about one of their drivers. The almost incident happened minutes ago on Monday 2/24/25 just before 6pm on busy North I-51 after Northern Avenue. In my rear mirror I saw white van approaching at high speed but due to heavy traffic I was not able to move out of the middle lane. I could see he applied brakes and I almost got hit, van was literally 2 inches from rear ending me. He kept pushing me and in the next few seconds he managed to squeeze in between me and the car that was on my right. He kept going and zig zagging between multiple vehicles. He was probably speeding at 90+ miles per hour. Not even emergency vehicles do this dangerous maneuver. It all happened too fast, when he was next to me when he passed over the driver looked like light built with curly dark hair. I recommend company do some investigation on this.

Take up handicapped parking and employee intimidation. I am a single twin mother with two bilateral, mechanical hips. I just had to walk really far, in Arizona, in the rain, with two kids to get home!!! Alliance dispatch nor the police would make the guy move his truck from a handicap spot. Truck 322..

I haven't used the service, but I will say I drove next to one of their employee/vans and dude was a great driver. Letting people in, driving safely but efficiently. If their capacity for driving is an indication of the quality of service, I'm sold