Plumbing reviews in Phoenix, Arizona

As the president of an HOA in Phoenix, we recently discovered a slab leak in one of our units. After hours, we contacted Donald & Sons Water Heaters LLC. Giovanni was sent out right away and quickly confirmed there was a slab leak under the floor. He arrived at the property early the next morning and worked late into the evening to keep the water under control. The following day, Giovanni was back again bright and early, continuing the job. He was able to locate and fix the leaking pipe, all while making sure the area stayed neat and tidy. The job was definitely tricky, but Giovanni and his team didn't complain once. They worked straight through, focused on finding where the water was coming from and getting everything fixed up. Their determination and skill really stood out, and I was impressed with how professional and clean they kept the work area. I highly recommend this company for any plumbing issues, big or small. Their expertise and dedication made a stressful situation much easier. I’ll be calling them again for any future plumbing needs for our HOA or my own properties.

If you’re looking for an honest, caring, and skilled plumber who won’t break the bank, you’re in the right place! I needed help with a section of my main sewer line that kept clogging up because tree roots were getting into it. I called for an estimate in the early afternoon, and Mateo got back to me in just a few minutes—then showed up at my house within the hour. I’d had another plumbing company come out the day before, but they weren’t nearly as friendly or knowledgeable as Mateo. The estimate Mateo gave me was more than 60% cheaper than the other company’s quote. When I showed him the other estimate, he immediately spotted several issues: the other plumber had quoted over their bid limit, used the wrong type of pipe (they listed clay instead of cast iron), and charged way too much for the job. Another thing I really liked is that when they ran a camera through my pipes to check the line, they actually sent me a digital video copy for my own records at no extra charge. No one else has ever offered me that before! To sum it up, if you want a plumber who is honest, friendly, knowledgeable, and affordable, you won’t find better service around here. I highly recommend them!

i had a problem with tree roots getting into my sewer line, which caused some nasty backups more than once. another plumber told me i'd probably need to tear up my floors and concrete to replace all the pipes under my house, and that really stressed me out. then i learned about trenchless sewer repair, but it was tough to find someone in Phoenix who could actually do it. that's when i found Donald & Sons Water Heaters LLC. giovanni was super responsive and professional, and fixed everything much quicker than i expected. the price was fair, and they included a solid warranty along with checking in later to make sure everything was still working smoothly. living in arizona where it gets so hot, having plumbing issues is the last thing you want—so i'm really happy i found these guys. i definitely recommend them if you need plumbing help!

We had a big plumbing emergency—water was pouring all over our front yard, and it definitely wasn’t from the sprinklers. It turned out to be a burst main water line. We called Donald & Sons Water Heaters LLC right away, since we’ve used them before for smaller plumbing issues. In less than 20 minutes, we got a clear quote and Kaden, the plumber, showed up ready to work. Kaden was friendly, professional, and had all the right tools to fix our busted pipe fast. He got straight to work and handled the emergency quickly, making what started as a stressful situation way easier to deal with. The price for the repair was fair, especially considering how quickly they responded and how well the job was done. We’re so relieved we made the call—what a huge weight off our shoulders! Definitely five stars!

We've called on Donald & Sons Water Heaters LLC more than once for different plumbing jobs, like fixing leaking gaskets in bathroom and shower faucets, replacing all the pipes under our kitchen sink, and clearing out a stubborn drainpipe that wasn’t draining right. Each time, Kaden showed up fast, was really friendly, and took care of everything with skill and care. The prices were fair, too. I highly recommend their plumbing services to anyone looking for reliable help.

My backyard started flooding because an old storm drain pipe completely gave out, and the extra water even ended up flooding my neighbor’s yard too. I tried using pumps to keep up with all the water, but it just kept coming. I called a bunch of plumbing companies for help, but nobody ever got back to me except this team. They actually answered the phone, asked me what was happening, and set up an appointment that fit my schedule. Kaden showed up right on time, and he really knew what he was doing. He got straight to work and didn’t waste any time. After about an hour of hard work, my drain was finally cleared and working again. I was so relieved, and my neighbor was happy too! I’m really impressed with how professional and efficient they were. I’ll definitely be calling them for any future plumbing problems.

I had a great experience working with Antonio when my tenant’s kitchen sink got badly clogged. Even though I’m handy with tools, this blockage in the old cast iron pipe was stubborn and wouldn’t budge. Antonio showed up confident and ready, treating it like it was just another day on the job. He brought all the right plumbing gear and made sure the water was flowing smoothly again before he wrapped up. The team in the office was also really helpful and made scheduling easy. If you ever have a drain or plumbing issue, I highly recommend calling these folks. They’re prompt, professional, and the service was top-notch. I’ll definitely use them again for any plumbing needs.

I needed a plumber to help with some work at my house, so I reached out to a local company. I had my kitchen sink taken out and a new one put in, along with a new faucet. I also wanted an outdoor faucet installed using an old closed-off water line. I already had the sink, kitchen faucet, and other parts for the kitchen job, but I didn't have the outdoor faucet yet. The plumbers, Antonio and Kaden, showed up on time and worked for about three and a half hours. They were friendly, professional, and clearly knew what they were doing. The total price for everything was $650, and I was very happy with the quality of their work and the service overall. I would definitely call them again if I need any more plumbing help.

i’ve relied on donald & sons water heaters llc for all my plumbing needs over the years, from small leaks to bigger projects. when we had water dripping from our upstairs bathroom into the kitchen, they sent antonio out and he quickly found the source and fixed it right away. he also checked out our water pressure and told us the pressure regulator was broken, which explained why the water pressure was higher than normal. we didn’t even realize what was causing it until he pointed it out and replaced it for us. later, when our tankless gas water heater stopped working, kaden helped us handle the warranty with the manufacturer and got us a free replacement. every time i call with a plumbing issue, they answer fast and are always friendly and helpful. they’re always my first call whenever anything goes wrong with my plumbing.

We had a great experience with the plumbers who helped us with our pool leak in Phoenix. The service team, including Antonio, did a very careful job finding the exact pipe that was causing the problem. It was impressive to watch them use their tools and plumbing know-how to pinpoint the leak so quickly. A few weeks later, Antonio came back to fix the issue. Even though he ran into some challenges like working around other contractors and a blown fuse, he stayed professional, polite, and made sure everything was done right. He was very accommodating and didn’t let any obstacles slow him down. The repair was finished as promised, and the pool has been leak-free since. We highly recommend this plumbing team for anyone in Phoenix needing pool or pipe repairs. They do quality work and really know their stuff!

We've relied on this plumbing company for both our business and home plumbing needs. Recently, I set up an appointment to have my water heater replaced. The plumber, Antonio, was very helpful and took care of everything quickly. While he was working, I mentioned I had a new faucet for my daughter's bathroom because the old one was broken. Antonio went ahead and installed the new faucet for me, then also fixed a small leak in my son's shower. It's rare to find plumbers who go the extra mile like this. The service is always excellent, and I appreciate their attention to detail and willingness to help with any plumbing job. Highly recommended!

I needed a new water heater installed, so I reached out to a local plumbing service. They were able to send someone out the very next day, and Antonio gave me a fair estimate for the installation. The job was finished quickly and ended up costing even less than the original quote. The team called me the following day to let me know there had been a billing mistake, and they credited almost $100 back to my account. I really appreciate their honesty and transparency. This isn’t the first time I’ve used their plumbing services, and I’ll definitely call them again whenever I need a reliable plumber.

i had an issue with my drains backing up and my old septic system here in Phoenix. i was worried it was going to be a big plumbing problem, so i reached out for help. they sent mateo and his helper, antonio, to check it out. they found a clog in the pipes and got it cleared up fast. mateo explained everything he was doing and made sure i understood the plumbing work. i appreciated how honest and professional they were, and didn’t feel pressured or taken advantage of at all. i’ll definitely call them again and suggest them to friends and family looking for a good plumber in phoenix.

We will definitely call this plumbing company again for any future plumbing needs! Giovanni was extremely knowledgeable, honest, and professional, always making sure to go above and beyond for us. He pays close attention to detail with every job he does. We first found out about Giovanni’s excellent plumbing services a while back, and recently he helped us replace our hot water heater. Not only did he handle the installation smoothly, but he also helped us get a credit towards our new water heater since our old one was just out of warranty. I haven’t seen another plumber in Phoenix go to such lengths for their customers. I highly recommend their services—only positive experiences every time. We plan to stick with this locally owned plumbing company for all our future repairs!

Kaden and Antonio did a fantastic job helping me out. After my septic system backed up, I needed to update it and went in with an idea of what I wanted. They took the time to listen and offered helpful advice, making sure I got exactly what I needed for my plumbing project. Their prices were very competitive, almost like what you’d find online! Skip the big box stores and go straight to these plumbing experts—they really know their stuff and only carry high-quality materials. I could really tell the difference in their schedule 40 pipes compared to what you get at the big stores. It cost a little more, but the quality was clear. Don’t feel nervous about going in if you’re not a professional plumber. Sometimes places that cater to tradespeople don’t treat regular folks well, but that wasn’t the case here. I even sent my wife in with a list, and they double-checked everything to make sure she got the right parts. They truly take the time to help anyone and give solid advice you can trust. Highly recommend for anyone needing plumbing supplies in Phoenix!

Mateo was fantastic—very professional, friendly, and clearly knew his plumbing inside and out. We had a pretty unusual problem where several valves went bad at the same time, leading to very low water pressure throughout our home. It was tough to figure out because the pipes had been installed a long time ago and were routed in a complicated way. One of the valves was actually on the city side, so Mateo even worked with the local water authority to help us out. He stayed patient and kept at it until everything was fixed. We learned a lot from him, and I was so grateful to finally have strong, hot water for my shower again. I’ll absolutely call this company next time I need a plumber.

I've had a great experience with Donald & Sons Water Heaters LLC on two different occasions. The first time, our basement had unexpected water everywhere and we needed a new water heater installed. The plumber, Mateo, came out, took care of everything quickly, and the price was very fair. The second time, I needed help restarting my water heater after some work was done in the basement. When I called, Mateo offered to guide me through the process over the phone instead of charging me for a visit. He patiently explained how to relight the pilot, and in just a few minutes, my hot water was back on—no extra charge. If you need a plumber, I definitely recommend this team. They’re reliable, honest, and really helpful.

After moving into my new mobile home in Phoenix, I discovered there was no water pressure once I had the water service turned back on after a month. I called Donald & Sons Water Heaters LLC to check it out. Before that, another plumber in the area charged me just to show up and suggested I needed to re-plumb the whole house for thousands of dollars. When Giovanni from Donald & Sons Water Heaters LLC came out, he quickly found the real problem. The supply lines and sink aerators were clogged with sediment from sitting unused, which was blocking the water flow. He carefully cleaned out the pipes and aerators, and just like that, my water pressure was back to normal. He didn’t even charge me for the quick fix. I recommend this company to anyone in Phoenix looking for honest and reliable plumbing work. They saved me a lot of money, were very professional, and handled the job quickly. Even though I had to reschedule the visit, it wasn’t a problem since my issue wasn’t urgent and it’s understandable things get busy here in the hot Arizona weather. Really great service!

We needed a new water heater installed, and the plumbing team did an outstanding job! Kaden and Giovanni were both knowledgeable, professional, and arrived right on time. They made sure to clean up thoroughly once the installation was complete. We really appreciated that they wore shoe covers while working inside our home, especially since we just got new carpet. The job was done perfectly from start to finish. It's great to see such excellent plumbing service here in Phoenix!

The plumbers did a great job installing a permanent 4-inch drain pipe, about 100 feet long, for my swimming pool’s backwash system. They trenched it 18 inches deep, working carefully to run the pipe from my yard down a 5% slope, with a few turns, all the way into the pasture so the water could flow out into a natural ravine. Mateo and Kaden made sure each pipe section was tightly joined and then filled the trench with loose dirt, leaving it just the right height so the ground can settle naturally over time. they made sure not to damage the lawn and there were no ruts left behind from the trencher. it will be simple to reseed the trench line since it’s so neatly done. the teamwork between these plumbers was excellent. even my horse in the pasture checked out the new trench and carefully walked over it. i’m really happy with the work and the care they took on my property in phoenix.

After dealing with expensive repairs to our pipes and basement from a main drain backup, we finally called Donald & Sons Water Heaters LLC for help here in Phoenix. Giovanni arrived the same day and got right to work on our septic issue. Even though we had a well-known plumbing company come out before, they never fixed the real problem. Giovanni quickly found a thick, tough layer built up on top of our septic tank, likely from years of grease and other stuff from previous owners. He spent extra time breaking up that hard layer and completely pumping it out. Now our drains are working just like they should. The other company we used in the past only pumped out the liquid below the layer, which left the blockage in place and caused repeat backups into our finished basement. Thanks to the thorough job we received this time, I finally feel confident about repairing the basement, knowing we won’t have another messy backup.