HVAC reviews in Tempe, Arizona
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It was easy to schedule an appointment with Shannon, who took the time to explain the procedures and policy of the industry clearly with me. I appreciated that! On the day of the appointment the tech arrived early and followed up afterwards to provide an update on the condition of the unit for our rental property. It is always a pleasant surprise to see this level of professionalism along with fair pricing in the A/C business. Accurate Air is a diamond in the rough!
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I can't say enough good things about this fantastic company! From providing estimates to troubleshooting, ordering, and installing new units, they are professional, reliable, and affordable. We wouldn't choose any other company for our HVAC needs. A big thank you to Tom and everyone at Accurate Air for the dependable services you offer!
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We have used Accurate Air for over two decades where I work and because we had such positive experiences, we decided to use them for our residences. They have excellent customer service and their techs are super knowledgeable and highly skilled. They have been able to deliver every time! They are like family and take care of their customers like they take care of their techs. We wouldn’t consider using anyone else!
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Installation went smoothly and they were finished in about 6 hours. All was completed as promised. I would recommend Accurate Air for your new or replacement HVAC system Installation.
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Thank you David and Accurate Air!
The first contractor my home warranty company sent out tried to scam me into replacing the whole machine. Luckily I decided to get a second opinion from Accurate Air! David identified and fixed the problem, a rotted hose, in 10 minutes and tada, my heat was working! He said he couldn't believe what the previous company was trying to do to me and that it was a simple easy fix.
If you want an honest and high quality HVAC company, I highly recommend Accurate Air. -
All 3 workers sent out were respectful, kind, professional and very knowledgeable. They were up-front about what was needed and why. The front desk followed through each time and was helpful and nice. We are extremely happy with the service and the company. We have 2 units. Accurate Air installed only 1 of them. We like them so much, we have them work on the unit they didn't install. They did amazing work. Thank you Accurate Air.
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Great communications. Installed exactly as they planned for timing schedule. All of the team were very polite and respectful.
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David was an excellent technician. A very professional company top to bottom. Highly recommend
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I called accurate air on monday for a service on my ac unit, they sent ben out on Wednesday. Ben was knowledgeable, friendly, and I feel like I can trust accurate air. Very happy with the service provided.
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David was exceptional. I would use Accurate Air again if needed. I would recommend Accurate air. The other company that came by totally tried to rip me off, but David fixed the issue that day compared to the other company wanting 3 times as much for work that I didn't need and it was going to take a week to get the part. I am very satisfied. Thank you David and that you Accurate Air team.
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I was referred to Accurate Air by two different people. My air conditioner had a problem that needed a quick resolve and I was able to have it fixed on the same day. The gal in the office was lovely to speak with and the technician, Ben, was very professional, polite, and took the time to answer all of my questions.
It is so difficult finding companies that you feel like you can trust, but this will be a business that I will definitely use again! 100 star rating! -
Very nice company to work with throughout the inspection process. They gave me updates of when my tech would be arriving as well as the tech calling to introduce himself. They were very efficient with the inspection while giving me feedback. The tech also put notes in our profile on items he recommended for future inspection which I appreciate, so I don’t have to remember it all. Overall, I am very satisfied and would recommend them anytime.
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Tech was on time,very polite, took care of problem, told me what he found and went on to next client
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With so many HVAC companies in the valley it’s difficult to know which ones offer value and quality. I must admit it took us years before we found Accurate Air. We used them several summers back in the dead of a brutal summer. They were communicative, responsive, and fair.
We’ve used them ever since….as we now have them out twice a year as part of a preventative maintenance plan. A special “shout out” to Ben as he’s consistently been our AC tech the past few years.
Great company - highly recommend. -
Very recent experience: If you live in The Valley of the Sun, this is not the scenario you want to experience: Early July, hottest day of the year, so far at 115 degrees, air conditioner running... and then you realize it's not blowing cold air. Worse, it's not blowing any air, at all. Old school townhome in South Scottsdale, so the unit is quite old. Mentally, you start doing the math and it's really ugly. This happens on a Sunday afternoon. Make it through the night while the indoor temp is over 90 degrees. Monday morning, you're faced with making a call to a business you know little to nothing about if you've not had the experience before.
Accurate Air had solid reviews online and they were only 10 minutes or down the road from me. I called and spoke with a wonderful young woman named Erin. She was incredibly helpful and attentive. She explained that she had a tech heading to an appointment close by and she'd get him to call me after that. A few minutes later, I received a call from the technician, Jose. His appointment was a wash and he'd be by in 10 minutes. Serendipity by any other name ...
The work he did was exemplary. His professionalism and responsiveness are a throwback (positively) in these times, and greatly appreciated. The specific part replacement repair was done quickly and efficiently. But there was still a potential issue with a blower that was from the Pliestocene Epoch: It could fail in a week... a month... a year. Replacing it would not be cheap, but it was not over the top, either. No pressure tactics on this, either. I'm 20-plus years in sales, so that would have flown like an anvil with me. Jose simply laid out the facts and details. Made the call to replace it, Jose was out first thing the next day, and my AC is blowing cold. Yippee Ki Yay.
Bottom line: Accurate Air is a family-owned company with many decades of service in The Valley. Erin and Jose are indicative of a lost ethos in these times: They actually care about their work and the people they help, who are, often, in some sense of crisis. I do not believe that they are outliers in their company; they seem to be more like standard bearers, and that is a Godsend.
If you have read this far, make a call to Accurate Air in complete confidence that you are contacting a business that will provide you with a great experience in the midst of what is often chaos. And be thankful that "old school" still matters in many things, including mechanical repairs provided by humans that truly care. -
I have used the services of Accurate Air for some years both for my Mesa house and previously for my Gold Canyon house. They have installed and serviced the air conditioners in both homes and I have found their Company to be professional, efficient and fair in price. I like a company to be ethical as well as tops in quality and be NATE qualified for their techs, which they are.
Barbara K. -
Accurate Air was referred to me by a trusted friend. I've been using their services for 3 years and am amazed by such wonderful customer service! The technicians have always been prompt, are extremely knowledgeable, and leave everything tidy when they leave. The office staff will even search for discounts or unused warranty extensions to save you money!
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David called to say he would be arriving in 15 to 20 minutes. He was friendly, courteous and very efficient.
Thank you David -
My A/C unit wasn’t working and I called late in the afternoon and a technician was able to come out that same day very quickly to assess the situation and resolve the problem. Jose was terrific and I highly recommend Accurate Air.
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One of the most difficult tasks for any homeowner is finding a reliable company to help when you need something replaced or fixed in your home. I was fortunate that I found Accurate Air when I needed help with the air conditioner and they were helpful in this selection of a new air conditionier when I needed one.
I cannot say enough about this company in terms of their customer service and reliability and honesty.
everyone from the person who drew the initial contract to the guys working in the hot attic were a pleasure to work with. I would Highly recommend them -
This is an excellent A/C and HVAC service company! My family has been using them for over 30 years. The technicians and office staff are polite, efficient, and accommodating. They installed a new A/C heat pump unit for us in 2018 and did a fantastic job at a very fair price. I would never consider using anyone else.