HVAC reviews in Tucson, Arizona

Cody was early to the job, very professional and a pleasure to work with. I never felt that I was being over-sold and his work was done in a timely and thorough manner.

Will be using Crest Air Again!

Isailan was great ! He came via 2-10. I submitted the claim last night at 10:30 and Crest took the initiative to come to my house the next morning which was a Sunday ! . He took pictures and a video of everything he did . I will be using them for future ac maintenance . Family and locally own . Thank you !!

I had left a bad review for Crest air due to repeated issues that I had. Bill made it right. He went above and beyond to fix the issues that I was having. Things were fixed as soon as possible. He and Luis did an excellent job! Thank you so much!

We had a serious emergency with our AC unit at our house. After a little bit of diagnostics, Cody was able to get the system running again. The man is an absolute savior. Crest Air is the go to for all AC needs.

I reached out on Yelp to get an estimate for duct repair and a new return air. Brandon came and was so very friendly and thorough. He got our estimate to us in under an hour. I approved the work to be done because it was a great deal. Work is starting within the week. I'm super excited.

I first heard about Crest from a friend. When my AC broke down last week, I decided to give them a try. They were very professional and Brandon did a great job. I will definitely be calling them back next year for maintenance. Thank you guys!

No one wants to move to Az and have to replace an AC split heating system a few short months after settleing in. Let alone two units.

We were scheduled with Crest Air thru out Home Warranty company for a repair. Within a short amount of time a and thru a few service calls, we quickly identified that the units were not repairable and needed to be replaced. We sought bids from other companies and ultimately settled on Crest Air for their professionalism. Not only did they work with us on identifying units that would meet our budget, they also help us select units that would have a great warranty, their ongoing service calls and lined us with financing -because replacing these 30 yo units meant a total rebuild!

On the day of install their crew was amazing!! Clean, courteous and professional!! It feels great to have AC AGAIN!!

They truly will have our business for life!!

Thanks Crest Air-Izzy -Jesus and crew for your repulsiveness in our “crisis”
The Bernard’s

I called Crest Air around 10am letting them know I can't get my a/c going i spoke with Cody he gave me a couple quick steps to try on my own and since that didn't work he let me know he would be on his way after his last appointment. Cody showed up on time was very professional he spent 3 hrs looking and tracing my wiring and found that I had a couple issues one being a blower motor. He drove all the way in town to get the parts I needed at 330 in the afternoon drove all the way back to my home fixed and even stayed a few extra minutes to make sure it ran perfectly and that the temperature was indeed falling. I will definitely be using them for all my future needs. Thank you

Crest came highly recommended from the property management company that I use. When my A/C unit went out, I shopped around and they were the least expensive. I figured "highly recommended and in expensive" was the way to go and I was not disappointed. They replaced the whole AC unit and even answered questions I had about over six months later. The whole experience was great. Thank you Crest for your professionalism and customer service.

Unfortunately we had a poor experience with Crest air. We recently moved into a new home and noticed that the HVAC system was not keeping the temp cool in our home. Crest air came out and said all of our flex duct work needed to be replaced. $2,200 later they replaced the duct work. Only for the unit to still not work. At this point our house was hitting 88 degrees in the AZ heat everyday. They came back and Cody told us he honestly didn't know what the problem was and said he probably didn't have the knowledge to fix the issue. We called 6 other companies and were later shown pictures of the poor quality of work Crest air did installing the new flex duct work. They also told us the work done wasn't even what was necessary to fix our issue. All confirming it was a return air problem and nothing to do with the flex duct work. We have since had the issue fixed and all is working well by another company. I have reached out to crest multiple times to speak with them about the issue and they have not returned my calls. I would not recommend this company. They do not have the knowledge or the expertise to properly diagnose all issues and their craftsmanship was very poor. One of our flex ducts was attached to our home with 4 pieces of duct tape. As you might imagine it is not only leaking air but falling down. steer clear

I learned of Crest Air through my brother-in-law who had recently had repairs to his AC unit. He was so happy with their service he ended up purchasing a Maintenance Agreement as well. I called Crest Air for an emergency repair at one of my rentals and they impressed us with their service. I ended up purchasing a new AC for a different rental and also purchased Maintenance Agreements for five rental units. They are very responsive and professional. I highly recommend their service to anyone.

Cody came out today to look at our furnace for a tune up and was really awesome and professional! He was fast and even gave me some tips to care for my unit.
There's a lot of companies that just send a grumpy person or dont do the work they should be doing. Been through a lot of them. I will always recommend Crest Air!!
10 Stars for Cody and Crest Air!!

12/12/2019
The storm again came and played havoc on my furnace I contacted Crest air and asked if Cody can come back out he was here the very next day which made me so happy. he let me know what the cause of it was and fixed my problem immediately thank you so much for having Cody come out and be our hero again!
Just FYI everyone
I am not a person who does reviews at all but wanted to really recognize the company and Cody for his professionalism, kindness, and urgency to help me!

They installed a new air conditioning unit, and it hasn’t worked right since day one and that was about two months ago. I would highly suggest someone else…today once again, the fan stays on and there is no cooling so it’s just gotten hotter and hotter…in Tucson Az that becomes a bit more than a nuisance.

Update… they called me asked me to change the rating sense they came out and fixed it…two weeks later nd it has broken down again…I am losing track of how many times my new ac hs broken down in the last two months sense it was installed…this is getting absurd….

never, repeat never will I deal with them on a new install. I am at a loss on what to do…what a nightmare.

Matt was on time,, friendly and very informative as to helping me with the problems in my new townhouse. He corrected everything as needed, cleaned up after himself and removed my old items for me. I have used Perry Heating, Cooling & Plumbing before and never been disappointed by service quality or professionalism of their workers from first phone call to their exit of my home.

I am a new homeowner and wanted to set up scheduled maintenance to be done on my HVAC. Richard Davis was super helpful, explained everything, and offered great recommendations moving forward for maintenance. Great service.

Our church has 3 AC units and we weren't sure which one was out! Robert was quick, efficient, kind & cost effective. Highly recommend Perry Heating & Cooling!

I have been with Perry since I had them install a new gas pack on my house at time of purchase. They have done all the service, and the one or two times I have needed something repaired in a hurry, they have always been able to get a tech out to me. My system was almost 15 years old, and definitely time for a new one. I chose a top end Trane system. Not cheap, but the price was fair in comparison to any other reputable offers, and I know the install was done right, and that I can trust the service I am going to get.

Perry was able respond to our emergency AC problem within several hours of our contacting them, which is itself a major positive of our experience. The Technician who came to trouble shoot quickly found the problem, resolved it, and in addition gave us some valuable knowledge to add another register to allow the AC to operate more efficiently. We will definitely hire them again based on their very professional approach in taking care of us.

Perry saved me from being scammed by another company (who I will not mention here). They sent Micah out right away and he was able to get our system back up and running after the sabotage from the other company.

100% recommend them and Micah. Very professional, courteous and kind all around.

Richard is a thorough & knowledgeable HVAC technician who didn't mind me tagging along to ask questions. He's a good teacher, too, and explained the nuances of our system in laymen's terms. He provided excellent service efficiently while remaining professional & personable. Overall, a terrific interaction.

We were very happy with our experience with Perry Heating/Cooling/Plumbing. D'aarin was very helpful and patiently answered all of our questions. Robert and Ozzie were on time, pleasant, and efficient. They didn't need the entire day, only about six hours or so. I kept trying to offer them water but they brought enough for the whole day.

We were both happy with Perry and look forward to working with them again in the future. We would recommend Perry to our friends and neighbors. Thank you guys!