HVAC reviews in Tucson, Arizona

Called Rite Way about an A/C issue and they had a tech at our door within 40 minutes. Marcus was efficient and friendly and got our system fixed quickly.

Separately, on 11/26/25 Joseph came out to perform routine maintenance on our HVAC system. Joseph not only did an outstanding and thorough maintenance and inspection, he pointed out multiple spots where we were losing air through leaky seams in the plenum and also where the furnace met the floor. Unfortunately these were from the installation that another company (Ultra Air) did when we bought our Trane system from them 4 years ago. Ultra had even been out subsequently for maintenance but never pointed out or fixed these issues. Had Joseph not pointed these out we’d still be throwing money away from air loss. Joseph went above and beyond in sealing all air gaps and additionally replacing the leaky patchwork plenum that Ultra apparently thought was ok. The before and after photos tell the story. Thank you Joseph!

I just wanna say right way heating cooling and plumbing. I highly recommend JOSH CHAPMAN really knows his stuff. from the moment he came out of his truck and introduced himself to me and shook my hand. I felt I was in very good hands. Very nice neat and respectful. Help me out in so many ways pointing me In the right direction communicated well with me on what he was doing what the process was made me feel comfortable on his work outstanding work ethic Took the time to explain to me on the services he was providing and giving me his upmost. Best quality work highly recommend JOSH CHAPMAN for all your Plumbing needs.. JOSH CHAPMAN got the job done, if you’re ever looking for a great plumber, Josh Chapman is the man to see i highly suggest you request him..

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Angela P. at Rite Way Plumbing was awesome. She cleaned out my septic line, was super kind, and took the time to really check everything instead of rushing through it. She went way above what I expected and even helped me save money, which I really appreciated.

She was thorough, honest, and did a fantastic job. If you need plumbing work done, I’d definitely recommend asking for Angela.

Angela is outstanding and provided us with excellant- professional- timely service to clean our bathroom drain! She was knowledgeable and explained exactly what was needed! We appreciate RiteWay providing excellent service and response to plumbing concerns!

Old house, cast iron pipes. Called Rite Way to clear a sewer drain clog. The technician, Brandon, who performed the service was prompt, thorough, and professional. He made some recommendations (many of which were fair and most that I'm already aware of--again old house) but he wasn't overly aggressive. I ended up scheduling a free pipe/camera inspection to learn more about the different options and pricing available to extend the longevity of our 75+ year old cast iron pipes. Overall, good experience. I'd recommend them based off of my first service with the company.

Josh and Carlos did a wonderful job! They were able to get out the same day I called and took care of everything. They even did a double check on everything to make sure everything was working properly before they left. Would highly recommend them!

1st. Time homeownership, with all the companies out there im super Happy I made the right choice for selecting (Rite Way) for service. Rick Bogart demonstrated an excellent experience with professional courtesy and patient detailed breakdown on my air conditioning needs. Great job Rick!

I would add a picture but I didnt know if I should be using the toilet or not.
Dillon was great. Nice young man. Came out 1st day (Sun)but this was an emergency call. And on a Sunday so he couldn't fix the situation at that moment but would be back next day. As promised he returned and replaced the toilet. Would I use Rite Way again? Yes. No doubt about it.

Needed to have our backflow valves inspected and serviced. Rite Way was able to come out the very next day. The technician, Jerald, was very knowledgeable and professional. He answered all my questions and took the time to walked me through all the options to service the valves so they could pass inspection.

I want to commend all the employees at Rite Way -Septic Division!! When I had to have my tank pumped again in just 3 years, we all determined that I had a leach field problem. The best we could tell was that the system was using the old field from the mid 70's!!! The tank was fine, installed new in 2014 when we bought the property.
The crew started on the 15th and was done in 3 days!! The guys were very accommodating, answering all my questions in ways that I fully understood what was happening all along the way. When they left the yard was put back better than when they started!! Eloy, Emilio, Eduardo, Tate, Johnathan, Jiame, and Frank were all professional and exhibited true commitment to customer satisfaction. I recommend Rite Way - Septic HIGHLY.

Andrew Seebeck was awesome. When our HVAC was not working properly, he listened to our observations before getting started, kept us informed as he was performing diagnostics, and communicated clearly the problems found, options for repair, and pricing. He got our HVAC working properly the same day. We appreciate his courtesy and professionalism. When we require services in the future we will definitely request Andrew! Thank you, Rite Way and Andrew Seebeck

Serena, Josh, and Carlos were nothing short of amazing! We had a plumbing crisis this morning and by the end of the day everything was resolved. We couldn’t be happier with the quality of service and just the kindness of the staff at Rite Way. We will be working solely with them moving forward.

Excellent, professional, and fast septic service! Jamie arrived on time, was very knowledgeable, and clearly explained the inspection and pumping process. He were respectful of my property, offered fair pricing, and provided valuable maintenance advice. Highly recommended for anyone needing reliable septic care.

Bill from rite way was great. He was professional, prompt and very knowledgeable. I'd recommend him to anyone in need of new HVAC equipment. More importantly, he was available after my normal working hours which is normally challenging; when trying to contact services. Thanks, Bill!

Josh and Carlos were fabulous. They saved the day during our visit to Tucson. They handled all the issues in our vacation rental and I hardly knew they were here. They were clean and polite and did a first class job. I am going to recommend Rite Way to my son who lives here, all year, in Tucson.

I originally had Bill out in November for a quote on the AC and duct replacement. Prior to his arrival, I had 3 other companies come out, gave all 4 companies the same information, and Bill is the only one appeared to have read what I requested and understood. He was a pleasure to work with, understanding and informative. That treatment and understanding didn't stop with Bill. I feel that every individual that I have interacted with from Rite-Way has treated me, my pets, and my house with respect, honesty and caring. It is such a wonderful opportunity to work with a group of people that may be in a "blue collar" environment, but still have outstanding customer service skills. It doesnt feel forced or rehearsed. It feels natural and authentic. Thank you for this opportunity of working with your staff and thank you to your staff for treating me and my pets like their family.

This was the first time we have used RiteWay, and we are very happy with the service that we got from Kyran. He gave me a courtesy call when he was on his way. When he arrived he asked what was going on and I told him and right away he went to fixing the problem. We really appreciate his work and also appreciate that he offered to get our pipes check with the company as well thank you for your service that you did for us today

We had our HVAC system replaced by Rite Way and couldn’t be more impressed.

Our experience started with Brandon Goza, the project manager. Brandon took a late evening appointment and spent nearly three hours (5–8 pm) at our home. He measured the entire house, patiently answered an extensive list of questions, and took a very educational, no-pressure approach. There was absolutely no hard sell — after meeting with Brandon, the decision to go with Rite Way was easy.

Installation day was equally impressive. Lorenzo Padilla and Joel De La Rosa worked nonstop and delivered outstanding craftsmanship. What really stood out was the attention to detail — they rebuilt and sealed the metal base before installing the new furnace, something most installers wouldn’t take the time to do.

From project management to installation, this was a first-class experience. Highly recommend Rite Way.

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Alan at RiteWay Plumbing was absolutely incredible. He came out to assess a major septic line repair and took the time to clearly explain the scope of work in a way that actually made sense. He helped us find smart ways to save money without cutting corners, stayed focused on getting the job done in a timely manner, and never once felt pushy or sales driven. His honesty, professionalism, and calm confidence made a stressful situation feel manageable. Alan is a standout project manager and a huge asset to RiteWay Plumbing. Highly recommend.

Our sales representative Ian was amazing. He was informed, honest and very professional. He answered all of our questions and gained our respect and business through his great approach. Thank you Ian, Rite Way is lucky to have you on their team.

Had Rite Way out to clean my air ducts today. They did a great job. The technician was on time and worked quickly. He was very informative and showed me before and after pictures of the ducts. Very pleased with the results.