Appliance Repair reviews in Bakersfield, California

Best appliance repair service in town nice and friendly would recommend 100%

He came to see I my refrigerator and I gave him $75 deposit and he never called me back this was really bad 👎Service

They don’t answer phone call, worst service.. do not use.. tell your home warranty don’t use them. I will put zero star if theres option.

KC appliance is the best. They always find the solution to our appliance problem. Always count on them for the best!

these reviews are probably all fake. Every time i call i rarely get an answer and whenever my home insurance forces us to use this company they always take forever to come out

like having a good, trusted doctor for yourself as a person, having this company ready to take good, trusted care of your appliances is also a great relief...their personal care of you, as a customer, and your appliance needs is something that we all need to have, no matter what appliance..enrique and the staff are there to help you..finding a mystery error reading on my lg fridge was crazy, but enrique solved, repaired, and left me and my lg fridge both happy!..thanks again to angie and alllll at kc appliance!..

After scheduled appt time between 11-2p.Had to call and was told by lady that the reason for no show was that driver had flat.I asked what time was available after that.she replied let me look at schedule.She then states that I would have to rearrange schedule and is tomorrow ok.smh.I said let me reach out to my Home Warranty service.She said ok.I contacted HW and spoke to rep and asked if he would contact them to there issue.He stated let me put you on hold.After a brief hold he came back stating that the reason they were not able to come was due to being on another job.So I stated to him that so she blatantly lied to me.I then asked if I wanted to reschedule.What an disappointing experience for no reason at all.You think Businesses would want to uphold a strong Business standard, not this one, stay away!

Came out 3 times to fix ice maker, replaced part, technician very nice, but still not working. Contacted office left 5 messages that the ice maker wasn’t working never received a call back until I called and wanted to speak to owner. Girl finally called back and said I needed to go the the warranty company again. Very rude unprofessional service. Did not follow through

Enrique answered promptly to our call for servicing our refrigerator. A day later our water heater went out. He fixed that immediately and now we have a cold refrigerator and hot water. Very professional and knowledgeable. Enrique is our go to appliance service from now on. Call him for exceptional service at K.c. appliance repair service.

The contractor we were given was horrible. He did not perform any service. His English was horrible, He asked me to pick a time and I say 2pm. He then says, he cant work at 2 and there is a 2 hour window. He then says, 1 to 3. So we say 3. He still says no, that 3 pm is too late as well and mentions the 2 hr window. I then ask him ok at 12 and he says no. I then tell him 2pm and I know he can come anywhere between 12 and 2. He then says I change my mind too much and he hangs up.

The contractor was rude, incompetent and didnt understand his own use of English. This contractor was Chinese and the worst I have experienced.

Would rate a negative zero if it was possible. This is a fly by night home based business. They are used by Fidelity National Home Warranty WHO IS ALSO HORRIBLE TO DEAL WITH. K.C never answers their phone, does not return calls, smells like insurance scammers. BBB should investigate.

This company sucks they send a guy he take les than a two minutes to check my dryer and he told me that my dryer was working perfect. I will never let my insurance company send them back again. My insurance company, send a sears appliances service they fund the problem and replace the part that been broken down.

This company was assigned by our home warranty. I had no issues with them. They came out and checked out our microwave. Ordered the part for it for be fixed. And came out about 1.5 weeks later to fix it. It was annoying having to wait but I get it, the part had to come in… over all I had no issues and I’m glad they were able to fix our microwave!

I needed a repair on an LG refrigerator. I was jacked around by several firms. Seems LG is not a most favored appliance to be serviced by repair firms. One local firm had a 3-week waiting list. Another firm simply stood me up for over a week. I finally began to call around and was referred to KC Appliance Repair by one of their local competitors. Enrique was diligent, completed the repair promptly and when promised. He drove 91 miles to our location one way on a Sunday to make the repair. A week after the repair things are working great again. I would definitely call him again. Blessings to you Enrique!

Home warranty assigned this company to repair refrigerator, they never called to set up appointment, called them 3 times left message they never called back. Called home warranty back they finally were able to get KC to text message they had appointment available, showed up on time. Gave me copy of work order listing parts needed left. It’s 4 weeks later haven’t heard from them, warranty company can’t reach them either, meanwhile refrigerator is barely working.
Worse service ever!!!!

I’d bought a Samsung washer about 3 years ago. It has NEVER worked properly. Come to find out that certain parts were just not functioning (shocks on the rods). I have battled on laundry day for 3 years until K C came out. They addressed the problem and were quick with repairs and very professional and fair. Angie and her husband worked an exorcism on that machine!
And my laundry is caught up!
Thanks, guys! You have a permanent place in my personal phone book and I’ll be happy to recommend! 5+🌟

I have nothing but bad to say about this company Angela jacked us around for a year now when we call she hangs up on us and the part was under warranty all's they had to do was put it in and get paid.... This is ridiculous. They totally suck and we would never recommend them to anyone... As a matter of fact I tell everyone about their company...

We connected with this company through our home warranty insurance.The technician didn't address all of the issues we had submitted. The fan is still not responding to the thermostat. I dont know that he even looked into that issue. He did, however, look at our cooling issue. We were told that the problem for not having cold air is due to an airflow issue.and probably a blockage in the ventilation/return airflow. Then he tells us that vents/ductwork clean out is not something that they "usually do". I'm not sure what that means. Do they or don't they?? The experience was just underwhelming and I felt like our time and money were wasted. The 2 stars is because they were prompt in scheduling and arriving to the appointment.

Shane(sp) was knowledgeable and efficient. He answered my questions with respect. After he left I found the freezer totally shut off and warm. I called him on the phone he had used. Got voicemail and no return call. Had to file another claim with my home warranty company. Frustrated!!!

Was late and never any update to the scheduled time. Once he inspected the unit, he said that they were determining whether or not they could move forward to fix it. He was on the phone with someone and he said oh yeah, it was really hot in Bakersfield so that could’ve happened… I didn’t think much of it at the time, but then our claim was denied and I realized that whoever he was talking to you on the phone told him that maybe it was a power surge because that’s why our claim was denied. Clearly, there was no evidence to him that there were the power surge. It’s just something they can say to hide behind not to do the repair..

Our technician, Noe, was fantastic. He was honest, reached out to his supervisor when he didn’t know the answer, and educated me on how best to maximize the effectiveness of my cooktop.