Plumbing reviews in Covina, California

4.9 based on 551 reviews Back to the listing
    5

    Rick was super helpful and walked me through all the issues I’m having in my home. Together we found the best solution and I was able to immediately approve an estimate to get the work going asap.

    5

    I was very impressed with Monkey Wrench's professionalism--great communication, branded truck, technician's uniform, state of the art technology for servicing. We had the pleasure of Luis who came out to do our annual scaling of our tankless water heater. He was very thorough, took pride in his work and was a pleasure to have in our home. We will definitely call Monkey Wrench again and hope to have Luis as our technician next time.

    5

    Pleasant installers to work with. Installation was quick and professional. Great job.

    5

    Every employee I interacted with was fantastic; on the phone and in person. Everything happened quickly from the time of my first call to service being completed.
    They kept me informed and explained everything.
    Both the technician who did the estimate and the one who did the install were knowledge, explained everything to me, and were extremely kind and professional.
    The company proactively communicates and uses real time technology to keep you informed about next step and exactly when to expect someone to arrive at your house.
    My home is old and they were able to trouble shoot using my space well, avoiding stumps, and rerunning gas lines through fences.
    I highly recommend and will use this company again.

    5

    Monkey Wrench was fantastic! Fast and EXPERT!

    My job was complex, a duel Zoeller sewage pump system that needed repair, so it involved plumbing, electrical hookup, and a solid knowledge of heavy-duty pumping equipment. Michael showed up in the morning, knew Zoeller systems inside and out, knew the best replacement parts and all the recommended procedures, and by the afternoon, it was all working perfectly to factory specs. Mike is Zoeller certified. Also, the company’s customer support was first class. I contacted them with my technical issues through their website and thirty minutes later they emailed me back saying their techs had read over my sewage breakdown description and could fix it no problem.
    They had an opening the very next morning and I jumped on it and am so glad did. And this may seem minor but just like Uber or Lyft I get a message a half hour before the technician arrived with his smiling photo saying he was on his way. Fair price, not dirt cheap, but pros who know how to get the job done right.

    5

    We had a very bad clogged sink - thankfully Carlos Y was able to come through the same day and fix it. Extremely professional, personable, and hard working. Will definitely call Monkey Wrench for all future issues!

    5

    Beautiful customer service. Fast and easy. The most available in the LA area.

    5

    I recently needed to repipe my house and install a new water heater. Rick from Monkey Wrench was the lead Technician. Rick's knowledge of Tankless water heaters is second to none.

    The Team, led by Rick, was a pleasure to work with. Their professionalism and expertise made it the best encounter I have had with a large company.

    His Team went above and beyond. Jose Z. was the Technician in charge of performing the repipe. His professionalism and attention to detail were above par. Jose and the Team encountered a few issues during the repipe due to the old pipes. He walked me through the problems and solutions.

    The Monkey Wrench team was outstanding, with quick responses and communication.

    I highly recommend Rick, Jose, and the rest of the Team for any plumbing issues. Their expertise and dedication make them the best choice for any plumbing needs.

    As the old saying goes, "You get what you pay for." I definitely got more than I paid for.

    5

    I've actually never come across a company as organized as Monkey Wrench.

    Their communication was stellar. They even sent me a video about the plumber who was to come out and do the work so I can get to know him before his arrival. This might seem extraneous or unnecessary (probably is) but it was a nice touch.

    My installer Enrique was very clear in his communication and solved my problem within the first 30 seconds. I know that may be unique to me, but overall I could tell even if the problem was more complicated, he would've been able to solve it without issue.

    I can whole heartedly recommend them for their communication skills and level of service.

    5

    Enrique was very informative and cordial. Answered all of our questions that we had concerns about and made us feel secure in the decision we made on the job we had done.
    Very pleased with him! Knows his job.

    Job well done!

    5

    Wow, Monkey Wrench Plumbing is such a professional company! Rick & Mario came to replace our water heaters and did an excellent job. They were polite, did a great job explaining everything, and overall had a great experience. They actually worked into the night just to get the job done. Would recommend and will definitely contact them for any future plumbing needs!

    5

    Monkey Wrench was top notch! I was highly impressed from the moment I called to schedule a service. Gaby was super informative and was able to answer all the questions I had! Chai was super friendly and quick in diagnosing the issue. He completed the job super efficiently and highly recommend!!

    5

    This has been the best service I have ever had, and you get what you pay for, which is great service

    5

    We had a great experience with Monkey Wrench. They replaced our shower valve that was damaged by another plumbing company. Their team, Bradley, Alfredo and Jesus assessed the situation and was ready to repair it. Each of them were friendly, professional, experienced, and knowledgeable. They explained everything step by step and kept a clean working space. We highly recommend they services.

    5

    Luis came on time and full of knowledge. He was a no pressure and straight to the point kind of guy. I felt very good about my decision to call Monkey Wrench and I'll be sure to refer them to others as well.

    5

    Monkey Wrench is my first and only call for all my plumbing jobs. They recently did a bunch of work at my house and everything was completed perfectly and left clean as they found it. Technicians Kai and Jose Z. were outstanding to work with and answered all my questions. Would definitely recommend these guys.

    5

    Eli was on time, friendly, knowledgeable, diligent in the work that he did. Kept us apprised through the process, and very tidy. He did a great job! As did the first plumbing technician (Enrique) who came out first to assess. Thank you! I also like that Monkey Wrench sends a text with the photo of the plumbing technician, and a map of where your tech is coming from and ETA to track.

    5

    What a great experience ! Extremely communicative every step of the way . I will definitely use this company again and definitely ask for Luis . He repaired my mother’s water heater in a very timely and efficient manner . He explained all of the pros and cons which allowed me to make an educated decision on how to move forward .
    Thank you very much !

    5

    Fast and good service. The technician that came was very easy to work with and did a good job. Thanks!

    5

    They are very professional. Jonathan B. Performed my last service call which was flushing my tankless water heater and it went very smoothly. On time and got to work as soon as he arrived. He got the job done!

    5

    What a great experience, from the first call to the office for scheduling to the techs that came out to the site. Very professional, very knowledgeable, just an over all amazing experience I had.