HVAC reviews in Fresno, California
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Optimum is amazing. We had 2 other companies try to fix and troubleshoot our brand new air conditioner and none could figure out the problem. I called Robert at Optimum and not only did the figure out the problem and fix it, but they were so helpful in educating. Robert is really friendly, trustworthy and dependable.
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With summer approaching, we went to run up the AC and in typical fashion, it didn’t work. So we called up Optimum Air. I gotta say, the person I spoke with was very professional and understanding of our situation. They sent a technician right out and got our system back up in no time. Pricing for the service was reasonable as well. I’ve utilized other companies in the past, and always felt like getting punched in the gut when I received the quote. Not the case with Optimum Air. Very pleased, and will definitely call them if any future issues arise with our aging system.
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Optimum air was fast and on time with the original installation when we replaced our air conditioner. We had two issues after the unit was installed and they came right out and fixed them. Great company and great people. I've recommended them to family and friends with no concerns.
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Our AC was running but not cooling well, so I called Perfect Temp HVAC Repair in Fresno. They discovered a block air filter and a low refrigerant issue, fixed both, and tested the system. Within a short time, the house finally felt cool again.
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Enjoyed having Cody working on our systems 4/16/25. Expert competency and communication skills.
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recently serviced the heating unit at my wife's house, I was prompted and efficient, normally I have to run the heater for a while but after having the heater serviced if feels like it doesn't take too long anymore to warm up the place and unit isn't running as long saving me on my energy bill, and that makes the wife happy. definitely recommend this company.
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Edit to respond: thanks for your reply. So you're telling me that a tune-up is less expensive than replacing and air filter (which I said I would do myself and the technician did it anyway) and having one of the homeowners change the settings on the thermostat app while the technician watched. VERY poor value for the cost. I do not recommend this company.
OP: Summer of 2021 I was having some issues with my AC decreasing my indoor temperature below 78 degrees. So before summer of 2022 hit, I wanted to look into the issue. A tech came out and said nothing was wrong with my unit, it's just too hot outside to cool below 78 and charged me $85.
After investigating this issue myself, it turns out that I have a 2-stage AC and it was only engaging the low stage. Got it wired correctly and had a much more tolerable summer.
Fast forward to October 2022, I notice that my heater is blowing cold air. I decided to try this company again, thinking perhaps I would get a different tech and/or a better outcome. I was scheduled for 11/7 at 11:00. 2 hours after my appointment time I still hadn't heard from them so I called in and was told they've been busy because of the rain and they will get to me when they can. 2 days later I get a call at 10:11 AM saying a technician was available and to call and confirm if I would be available. By 10:15 he was already knocking on my door (while I was at work). Turns out the settings were wrong on my thermostat so I was charge $200 for an air filter replacement and for the tech to watch my boyfriend change the settings on our thermostat.
The tech was polite and seemed knowledgeable and I'm sure he's only charging what he's told, but considering I have ads sitting on my counter from the mail this week for $100 tune-ups from Lee's and Allbritten, the value for the price here just doesn't add up. I settled-up today but I feel overcharged and underserved. That, coupled with the poor communication from the office has helped me decide to take my business elsewhere in the future. -
SO not impressed. I think this business used to be more professional but as of right now, I would never use them again or recommend them to anyone I know. The tech came out and wrote on the invoice that he basically plugged in a couple of things and replaced the air filter (that we provided) and then billed us for 90 minutes. The guy was only there for maybe 10-15 minutes.
My dad is a licensed general contractor and has recommended this business for a long time but the new receptionist tried telling my dad that they don't have an account with them. It took quite awhile to figure that mess out. I don't know if they need to find a new receptionist or if they're just that incompetent. I know they used to be a good business but we were billed $127.50 for the tech to basically plug in a couple of things and install an air filter (which I could have done myself in 5 second.)
I would love to revise my review once Steve Patrick gets things straightened out but at this point, I would definitely recommend that you find another HVAC business to work with. -
Serviced my house a few days ago , Jose Rodriguez was my technician and have to say what an amazing job he did . Very professional and knowledgeable, highly recommended. Forsure will you use again for any future issues if I have any .
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New air/heat system installed less than 1 yr. ago…suddenly no cold air the first time I ran it this May. They were out the same day I called and fixed me right up. Thank you for being quick to assist and pleasant to work with. Took off 1 star since they installed it to begin with and a weld did not hold that was covered with foil and I could not see it.
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Wow, talk about saving me in pinch! I called several places, many of whom were closed on a Sunday, and could not get an appointment for several days. I have a child with XLHED who does not sweat and thus high temperatures are dangerous, and we were very concerned when our A/C went out. Steve responded quickly (while standing on a roof for another job!) and had Martin out to our house within a very short period of time. Martin was able to diagnose the problem quickly, and although he did not have the necessary part on hand, obtained it quickly and finished the repair the same day. Very satisfied with the service.
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My 23 year old AC unit but the dust. Talked to several contractors. Jerrod was so much more helpful with right selection including upgrading to a heat pump. The crew install was a pleasure to have in my house. My doorbell decided to to malfunction when heat pump installed and Mike brought me a New one. Awesome group.
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I've been using Steve Patrick for over 30 years & have found them to reliable & reasonably priced. They service my air conditioners & furnaces annually-they are on-time & communicate well.
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Had Steve Patrick out to install new unit on our house. Great bunch of guys that did the job. After getting a few estimates we went with him being the best price. I highly recommend this company.
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Oscar N. Was thorough with system, was very professional, and all around a great technician. I like the way he conducted himself spoke to me about my system. I was very happy and satisfied with the work he did.
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I highly recommend oscar Neri to perform any diagnostic/maintenance on your system he is very thorough and knowledgeable about every system there is. Oscar was my trainer when i started working in this industry and i have been able to use all the techniques that he taught me. He is a very cool trainer, very kind person and his funny. Highly recommend him.
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I recently had the pleasure of working with Steve Patrick AC and Heating, and I must say, they are nothing short of amazing. After dealing with some of the largest HVAC companies in Fresno, I found myself in a frustrating situation where another company actually turned off my system and tried to convince me that I needed to shell out $20,000-$25,000 for a new heater in my 1400 sq.ft. rental property. Feeling skeptical, I sought second, third, and even fourth opinions.
To my relief, the three companies I consulted with confirmed that there was no serious issue with my heating system that warranted such drastic measures. It makes me wonder how many other residents in Fresno and Clovis have faced similar situations with these supposedly reputable companies. Needless to say, I intend to share my experience by leaving a review on the offending company's website.
The exorbitant price tag quoted for a new heater left me incredulous—I've never heard of a heater costing that much! Fortunately, I reconnected with Steve Patrick, whom I've known for 26 years, and I am sincerely sorry I had lost touch with them. They have now become my go-to HVAC company, and I couldn't be happier with their honesty, integrity, and exceptional service. If you're in need of HVAC services, look no further than Steve Patrick AC and Heating. -
Cody was professional, knowledgeable and extremely patient when explaining every process!! Highly recommend this company & Cody for all of your air conditioner & heater needs!!☺️
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It took him awhile to get to me but I’m sure I wasn’t the only client that day. They responded the same day the call was made. My landlord used this company. It helps to have a landlord that is quick to call in and approve repairs too. The guy was quick to diagnose and fix problem. Only took a couple hours from start to finish. I don’t know the cost as I am a renter. My blower motor went out and it was 99 that day here in Fresno. Poor guy was on my roof in that heat at the peak of the afternoon! He was a lifesaver!! Very nice and sympathetic to my whining with no complaints. Kudos to him for sweating out the heat just so we can stay cool :)) we offered iced cold water to him while he was working. That was the hottest day of the week.
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I just had them install a new unit on my house. The 2 guys that did the work were awesome. They showed up on time, cleaned up after themselves, and were totally and completely respectful. A++ job.
***UPDATE!!
After our new unit was installed all went extremely well. Until the first time we tried to use the heat. It was then that we found out that our Amazon smart thermostat (which we had previously used and decided to keep) would not operate a heat pump.
So I called for a tech to come check things out. He ended up replacing the Amazon thermostat with the thermostat we were originally offered with our new system. The best part…??? THEY DIDN’T CHARGE US FOR THE NEW THERMOSTAT OR FOR THE SERVICE CALL!!
This company hits it out of the ballpark with customer service.
Another A+++ -
These guys saved the day! When I woke up on a Sunday with no power to my thermostat and a forecast for 109 I desperately searched all over the internet for someone to come out the same day. While everyone else were not available despite advertising same day emergency service, Steve Patrick returned my call and had a technician at my door within hours. The technician was professional and quickly diagnosed and fixed the problem. The cost was much less than I was expecting to pay for same day service on a Sunday. I could tell that they really care and take pride in helping people.