Appliance Repair reviews in Irvine, California

My handyman told me about Caesar’s and I’ll so glad he did. They had just the model and color of washer / dryer that I wanted at a very good price. Delivery and Installation were set up promptly and the process went very quickly. The installers were friendly, professional and thorough. Thanks to everyone for helping me get this done in only 2 days time!

My experience was great! The service man was polite, clean, quick and thorough! Also, considerate to make sure to close my gate, so my dogs safety was respected. I appreciate the thoughtfulness. They give a 90 day warranty. Their communication was pleasant. And it’s Valentines Day! I can now use all four burners to make a yummy dinner!

The technician, Peter , who serviced my oven was excellent. He explained the issue with the appliance, checked it out and cleaned up insulation that had fallen into the oven cavity. I was pleased with his service and will call again if needed.

Caesar's gave me excellent service! From my initial call to the last call from them to see how my dryer was working, staff was helpful and personable. Gabe came out the next morning. He explained the problem and the cost, which was quite reasonable. He replaced the belt and serviced the machine. It now works perfectly. I am very impressed with Gabe's professionalism, knowledge, skill and kindness. Thank you so much! I will call again for future repair needs.

Excellent service.The gentlemen delivered my new washer and dryer and went over and beyond to get machine into my too narrow kitchen door.They took it all the way around,down lots of stairs to bring it in front door and helped move things for easy access.Thats what I call great service.They were very polite and courteous as well .5 star quality service!Also our salesman was fabulous,made the paperwork a breeze right over the phone. And best price I found after lots of research to find best cost.Highly recommend Ceasars Appliance for your next household appliances!

Victor was prompt, clear, professional, skillful. Like this every time we have appliance needs!

My ice maker was repaired about a year ago by the refrigerator's warranty company. It worked fine then stopped working about a month ago after a power outage. They not only fixed it, but also made some other minor adjustments/repairs. It's been about a month since Caesar's repaired it and it's working better than it did before the outage. The technician was also timely (early!) and professional. Would recommend.

Excellent service like always. Daniel is very thorough, fast and a pleasure to deal with.

This service was excellent. They were able to schedule my repair immediately the following morning when I called at around 6pm the evening prior. Sergio was the technician and he was very nice and helpful. He fixed more than I thought was broken and he was efficient and professional. I am very grateful I can use my washing machine again right before the holidays!

NIGHTMARE – Avoid Cesars Appliance at All Costs

If I could give zero stars, I would. My experience with Cesars Appliance has been an absolute nightmare, filled with incompetence, miscommunication, and complete disregard for customer service.

I reached out to Cesars Appliance, assuming they could handle a basic warranty repair for a washer pump on my Speed Queen TC5 (brand new). Instead, what followed was weeks of frustration caused by their unprofessionalism and outright negligence.

Timeline of Their Utter Failure:
• 1/6: Washer pump failed. Called Cesars to schedule a service visit.
• 1/8: Vitaly came out, confirmed it was the washer pump, and told me it would take 3-5 days to get the part. No problem, right?
• 1/9: Fred (a clueless call center rep) tells me my warranty has been voided because Cesars submitted a claim stating I had tampered with the unit—which was completely false. I had to escalate to the owner, John, who was almost impossible to reach because they use a call center filled with people who don’t understand warranty policies.

Weeks of Radio Silence & Lies:

For two weeks, I heard nothing. I repeatedly called Cesars, only to get the runaround. John admitted he had no idea what was going on. Meanwhile, my brand-new washer sat broken.

I finally contacted Speed Queen directly and found out that Cesars basically tattle-tailed on me, submitting a claim that voided my warranty. I had to beg Speed Queen to escalate the decision and get my warranty reinstated, delaying the process even further.
• 1/30: Vitaly finally returned with the parts— weeks later.

Final Thoughts:

Cesars Appliance is an unprofessional, disorganized mess that doesn’t care about customers. They voided my warranty based on false claims, caused unnecessary delays, and forced me to do their job by fighting to get my warranty approved. Their call center is useless, Fred is incompetent, and the owner, John, is impossible to reach.

If you value your sanity, avoid Cesars Appliance at all costs. They have no idea what they’re doing, and dealing with them is a massive waste of time.

Service tech Vitality was excellent. On time service and very professional. Highly recommend Caesar’s Appliance for all your repairs!

Jay was prompt, courteous, knowledgeable and helpful. We have always had a good experience with Caesar's.

My oven temperature wouldn’t work and the service person was very efficient and repaired the oven in no time. He was also very nice.

Peter was just outstanding on our repairs which included washer and trash compactor. Always feel great when Peter knocks at the door. TERRIFIC!!!

Prompt and very courteous technician, he diagnosed the issue quickly , explained what needed to be repaired. All at a very fair price.
I highly recommend them.

Sergio did a fantastic job fixing my fridge. From the moment he arrived, he was professional and courteous. He quickly diagnosed the issue and explained what needed to be done in a way that was easy to understand.

Sergio worked efficiently and was thorough in his approach, ensuring that everything was functioning properly before he left. I really appreciated his attention to detail and the care he took with my appliance. It's clear that he knows his stuff and takes pride in his work.

Overall, I couldn’t be happier with the service I received. If you ever need appliance repairs, I highly recommend requesting Sergio!

On time, quick diagnosis, had the parts in his truck. One call, one hour - fixed LG washing machine. Peter was great and gave some good maintenance tips!

Victor was great! We will be forever grateful - he saved us from having to buy a new range. Loved the prompt service too.

The work was done, efficiently completely and our technician was extraordinarily friendly and helpful. It was an extremely good experience. It’s hard to find people to come to South Laguna because it’s an older community. I would recommend Caesars anytime for this. They get my highest recommendation and I don’t give out recommendations easily.

Slava did a great job fixing my dishwasher. He responded quickly, did the job professionally for the reasonable price. I recommend highly, you won't regret it!

I recently used Fixly Appliance to repair my Samsung dryer, and I couldn’t be happier with the experience!

The technician, Slava, arrived right on time, quickly diagnosed the issue, and clearly explained the problem and repair process before starting the work. The repair was completed efficiently, the pricing was fair, and my dryer is now working perfectly.

I also really appreciated Slava’s professionalism, attention to detail, and friendly attitude. I highly recommend Fixly Appliance to anyone looking for reliable, fast, and high-quality appliance repair services!