Appliance Repair reviews in San Francisco, California

J from Atech did an exceptional job! He was also prompt, prepared and informative throughout the repair process, with reasonable pricing. If ever needed, he will be my first call in the future for any of our appliance repairs.

I had a repairman named Jesus. He called me and diagnosed the problem. Unfortunately, It would cost more to repair the old Maytag washer than purchasing a new one. He was honest and advised against it.

He charges a reasonable trip charge and took a charge card. He was fast , efficient, and priced well. I would definitely use again him again.

Jesus is more of an appliance scientist than a repair technician! He gets to the root cause quickly and is super communicative and professional. We've had him do work for us 3 times and I'd have him back 100 more. I recommend him to all my friends.

Jesus/Atech are THE resource for appliance repairs! Having revitalized an aging refrigerator - and now having provided much needed advice on its potential replacement (several years after providing the life-extending repairs) - I can speak to how rare their services are. As an example, Jesus didn't necessarily have to spend 10+ minutes with me over the phone earlier today, walking me through the possible issues with my current situation - but he did. And while the verdict was to replace vs repair, Atech has earned this homeowner's loyalty for any/all future appliance service issues. Thank you Atech!

Jesus is just amazing. He has come to help twice with our Bosch dishwasher. Both times he was super--so knowledgeable and honest. I could not recommend him more. Rather than fixing the dishwasher the last time and charging me for time and parts, he recommended I get a new one. I would have had to pay more for parts than would have been worth it. It was great advice--and I think he is one of the most honest and capable appliance repairmen in the Bay Area.

This week I received a second stellar service in a year. My ancient washer stopped working a few months ago. Jesus inspected it, explained what was wrong (in language a non-technical me could easily follow), and advised me that the cost of repair was close to the cost of a new one - suggesting I move to a new one. I did. Last week the dryer stopped working and I expected the same diagnosis but, calling Jesus again, I learned that my "strong old workhorse" had many miles left in it and he repaired it quickly, efficiently, and at a reasonable cost. Again, after explaining just what was wrong and what was needed. I love having an appliance technician I can have confidence in who has skills, experience, and trustworthy advice. Both visits were squeezed into an already full schedule so I didn't have to wait for service. Above and beyond . . .

Jesus has serviced our various appliances from dish washer, refrigerator to washer and dryer through the years. He is responsive to our request and clear about his arrival time. His fees are also reasonable. We will continue to use his service.

Jesus came out to change out the ignitor on my Kenmore stove. He was fast, professional, and his price was very reasonable. He seemed very knowledgable and friendly. I'll be calling Jesus with any future appliance repair issues.

I contacted several appliance repair shops and found Atech to be most professional and responsive. I was lucky that Jesus was available to come and fixed my gas dryer on the same day. He arrived on time and explained to me clearly what was the problem with my gas dryer. He had the parts needed and fixed the problem during the same visit. I will definitely use his service again if I need someone to fix other appliance issues.
Jesus, Thank you for your service.

I would agree with the previous poster and his experience. Jesus came to repair a dishwasher, was courteous and punctual, announcing(after my own explanation of the problem) that everything was OK and the dishwasher should now function properly. It did not. The same issue occurred the next day, and after contacting Jesus, we agreed on a date and time the following week when he would come again and attempt to resolve the issues.
He never showed up; never answered my follow-up text messages. Just disappeared. It's unfortunate, because Jesus is a nice man who couldn't admit the he couldn't solve the problem and just dropped off in a cowardly manner. Unprofessional. I do not recommend.

I have being using Atech Appliance Repair for our home and our rental for several years now. Mr . Velarde always replies very promptly, gets to me as soon as possible especially if it's urgent, is a very nice man and REALLY knows his business. He has several times saved me a bunch of money by either telling me it's not worth repairing (and thus giving away the business) or repairing something I thought was hopeless. This is the only phone number I have for appliance repair.

Over the years Jesus has fixed just about every appliance in my home. He responds quickly, arrives on time and his prices are very reasonable.
He also teaches me what and what not to do to keep things running smoothly .
I always learn something from him. He’s a pleasure to work with.

My washer was broken and I looked online for a technician. I left a voicemail for Jesus and he called me right after and set an onsite time for that same day afternoon. He charged $60 fee to go onsite and check washer.

He arrived and checked our washer and found part that need repair. Cost of piece was more expensive than getting a new one, so we decided not to repair it and he was fine with that.

He is honest, friendly, skillful and kind. We will definitely use him in the future and reccomend him.

Thanks Jesus.

Jesus came out, the day after we called, to look at our stove. He was on time, very professional, thorough, and explained everything so we could understand what was going on. I will absolutely be contacting him for any future needs with our appliances as he is clearly one of the good guys. He came highly recommended on Nextdoor and I can certainly see why!

Whenever an out of warranty appliance has issues, A-Tech and Jesus is the person I call. He has repaired dishwashers, top-loading washing machine, front loading washing machine and gas dryers for me. He is always responsive, and reliable arrives for appointments. After troubleshooting the issue, he provides an estimate for the repair. He has either been able to make the repair the same day or schedule a time to return with the pats needed for the repair.
He is even a great resource if you need to replace an appliance as he has great knowledge of the good manufacturers and the lemons.
I've used the services of A-Tech and Jesus for over 10 years and am always satisfied with the outcome.

I had a great experience with A Tech Appliance Repair! I was able to get in touch with them quickly and scheduled next-day service without any issues. Jesus arrived on time and was very communicative throughout the entire process. He diagnosed my fridge immediately and was able to fix it the same day. He’s extremely knowledgeable and even gave me tips on how to prevent the issue from happening again. The breakdown on the receipt was clear, so I knew exactly what I was paying for. The price was reasonable, and I’ll definitely hire them again in the future! Highly recommend!

Well I was not happy that my icemaker went out only 2 months of owning my whirlpool french door, bottom freezer fridge. However, James, the tech that came out to do the warranty repairs was AWESOME. Thank you to James:)

Excellent customer service which is rare these days. Efficient and professional in repairing home appliance, and transparent in communication and costs. Thank you!!

This is the second time I've used Continental for a repair. The first time was OK, this time was not.
It took 5 days to schedule an appointment. Scheduling was challenging, since no one was available to answer the phone during the day on weekdays, and no one called back when I left a message. However I did get an email confirmation of my appointment.
Unfortunately, the servicemen were no-shows for the first appointment, meaning we had to be at home all afternoon waiting, only for no one to show up. When I called the receptionist, she said she forgot to schedule my appointment.
The servicemen arrived for the rescheduled appointment, only to tell us that they could not diagnose the problem with the washer since one of the servicemen had a bad knee and the other could not slide the washer out on his own. They were ready to leave, but I offered to work with them to move the washer, on my own if necessary.
I had mentioned that it seemed like the drive belt had broken more than once when scheduling. Indeed, the belt was broken, and surprisingly, the servicemen had none, none in stock, so they needed to order one.
They said they would call when it came in. Meanwhile, these belts are sold in SF, so I purchased one and installed it myself. Continental did call back over a week later to schedule another visit to complete the repair - way too little, way too late.

I spoke to Sal when my Danby dishwasher broke, and he actually worked with me to get the service manual so that I could repair it myself. He went out of his way to reach out to the manufacturer.

He was incredibly friendly and helpful even though this was not a paid job.

Thanks Sal!

Sal helped me with the hood over my stove. He was honest, helped me locate a part and came back when it arrived after having come out the first time for nothing due to wrong part being sent. He was happy to get it right for me. Sal is patient and knows what he is doing.
Thumbs up!