Plumbing reviews in Thornton, Colorado

We recently had Moore Family Plumbing & HVAC handle a second job for us, this time to fix a leaking and then broken garbage disposal. Francis quickly figured out the problem, explained our options, and gave us clear pricing before starting the work. He had everything up and running in under an hour, and even made sure the area was spotless before leaving. Francis was very friendly and easy to talk to, which made the whole process stress-free. Each time we've needed a plumber, the technician checked to make sure we were given all the pricing info up front. It would be helpful if invoices showed a breakdown of labor and parts so we can better understand the charges, and it would be nice if the person setting up our appointment could mention the hourly rate during scheduling. Overall, we're really happy with the service and will definitely call again whenever we need plumbing help.

This is the second time I've had these plumbers out to help me in Thornton, and I wouldn't call anyone else. Their response time was impressively quick. The first time, I needed help with my heater because the pilot light went out—they didn’t make me feel bad about it at all. Ricky just relit the pilot, checked to be sure the heat was back on, and explained everything clearly. The second visit was to replace my old water heater, and now I have hot water again! The team was friendly, neat, efficient, and definitely knew their stuff. Their prices were fair too. With some plumbing experience myself, I can honestly say this crew is my top pick for plumbing work in Thornton!

nobody really wants to call a plumber, but sometimes you have no choice, especially when something serious like blackwater in the basement or a busted water heater happens, and of course it was right in the middle of winter here in Thornton. when these plumbing emergencies hit, you definitely don't want to wait around for days for help. that's what i always worried about, but this team really changed my mind. when i called, they picked up right away and understood how urgent it was. francis came out to my house within just a few hours and got straight to work. he fixed the water heater and cleaned up the basement mess so quickly. i felt such relief knowing my home was in good hands, especially with freezing temps outside. it’s hard to find that kind of reliable and quick plumbing service these days, but these folks are the real deal. i’m sticking with this company for any future plumbing needs. if you live in thornton and need a plumber, i totally recommend giving them a call.

We met Francis when he came out to help with our basement plumbing project. We found out from our heating company that our old water heater had a leak and needed to be replaced. After getting a few quotes, Francis gave us a fair price, and we appreciated his ideas for where to move the water heater, especially with our basement renovation going on. Francis was able to adjust his schedule to fit us in quickly, since this was urgent and we needed hot water during the cold Colorado weather. Francis and his coworker Ricky did a fantastic job relocating our water heater! It looks great, works well, and freed up more space in our basement. They even moved it into the garage for us, which was perfect. Ricky also came by the day before to restart our boiler when the water heater was running low, which we really appreciated. We’re looking forward to having Francis and his team back soon to finish up the plumbing in our bathroom and laundry room. Overall, we had a great experience and are happy with the work!

i called a plumber early one sunday morning when i discovered my basement was partly flooded. francis answered right away and told me exactly when he would arrive. he gave me a clear and fair estimate for fixing my sewer line and sorting out a water softener that hadn’t been installed properly. francis took the time to explain each step of the repair process so i felt comfortable with what was happening. he finished the work even faster than i expected and kept me updated the whole time. the team was professional, friendly, and got everything done efficiently. i highly recommend their plumbing services!

Moore Family Plumbing & HVAC is truly the best! I started my new year off right when Mike came out to fix a leak under my kitchen sink in Thornton. He actually arrived a couple hours earlier than scheduled, which was a great surprise. Mike took the time to explain exactly what was causing the leak, had all the right parts ready in his truck, and let me know the cost before starting any work. He finished the repair quickly, and everything was done within about an hour. If I ever have another plumbing issue, I’ll definitely ask for Mike again if possible, though it seems like everyone on the team does a fantastic job. You really can’t go wrong with this crew!

We had a big water leak outside our house in Thornton on a Friday evening, after regular business hours. Water was going everywhere. We tried calling several plumbers, but most places either weren't available or wanted to charge a high fee just to come out after hours. When we reached out to a 24/7 plumbing service, Mike showed up quickly. Mike was very professional and really knew what he was doing. He fixed the leak fast and even went the extra mile to repair the sensor on our kitchen sink that had stopped working after the water was turned off. He did it without any hesitation. The price for the services was also very reasonable. Thanks to Mike, our plumbing problems were solved quickly and stress-free. I would definitely recommend their plumbing services to anyone in Thornton!

After deciding to put in a reverse osmosis (RO) water system, I thought I could handle the job myself. But once I got started, I realized my plumbing setup was trickier than I expected and I needed a pro to finish the job right. I reached out to Moore Family Plumbing & HVAC on a Saturday, and Kaleb arrived at my door in about 40 minutes, even faster than promised. Kaleb was friendly and professional from the start. He explained the cost before getting to work, so there were no surprises. While working on the RO system, he also noticed a problem with our garbage disposal. Turns out, the previous installer had accidentally left a plastic cover inside. Kaleb used his tools to safely remove the cover for us and didn't even charge for that extra help. Before leaving, he made sure everything was running smoothly and the new system was working perfectly. Even though it wasn’t an urgent situation, he still made time to come out on a weekend and handled everything quickly and efficiently. I definitely recommend this company if you need a reliable plumber who goes the extra mile.

I had a fantastic experience with Moore Family Plumbing & HVAC! I called them because my toilet wasn’t filling with water, and I also needed a new garbage disposal installed. They got back to me quickly and let me know when they were on their way, which I really appreciated. Carson and Ricky showed up not long after I called, and they were both friendly, professional, and took the time to listen to what was going on. They got right to fixing the toilet and replaced my garbage disposal, all in under an hour. Everything works perfectly now, and the price was very fair. I’m so impressed with their fast, reliable work and the way they made me feel comfortable explaining my plumbing issues. I’ll definitely call them for any plumbing needs in the future!

i've had plumbing work done at a few of my properties by this company. this time, i called them on a saturday because i was having trouble with a water pipe and my water heater at a house i recently purchased. even though their schedule was really busy, they managed to fit me in for monday afternoon. mike showed up right on time, figured out the plumbing issues quickly, and explained everything in simple terms. he gave me a few good options to choose from and then finished all the repairs i needed. everything was done really well. i continue to be happy with their friendly plumbers and great service.

We were extremely impressed with the fast and professional plumbing service we received. After struggling to find someone to fix a stubborn drainage problem for over a week, we finally got a recommendation for a local plumber. Instead of making us wait, Kaleb came out the same evening to Thornton, quickly got our lines flowing again, and gave us helpful advice on how to keep this plumbing issue from coming back. Kaleb was also very courteous, taking the time to talk with our neighbors since some of the pipes ran onto their side of the property. We highly recommend this plumbing company to anyone in Thornton looking for reliable service!

Our water heater stopped working late one evening. We reached out the next morning and Kaleb was quick to answer all our plumbing questions. He was even willing to come by that same night to take a look, but we weren’t available. We sent him some photos of the water heater, and he replied right away with helpful advice. In the end, we needed a new water heater, and Kaleb made sure everything was installed and working properly the next evening. He was really responsive to our calls and texts, and made sure to fit the job around our busy schedule. We’re very satisfied with the plumbing service we received in Thornton and will definitely call again if we need help.

Absolutely fantastic plumbing service from start to finish! I called to schedule a plumber to take a look at my bathtub’s broken faucet handle, and they were able to send someone out to my home in Thornton the very next day. I was given an 8-10am time window, and the plumber arrived right on time. I appreciated the text update with a map to track the technician’s arrival. Carson and Francis were the plumbers who helped me out. They were incredibly friendly, professional, and explained every step of the process. Although the visit was meant to be just an inspection, they were able to repair the faucet handle right then and there, which saved me a lot of time and hassle. Scheduling was easy, communication was clear, and the service exceeded my expectations. I will definitely call them again for any plumbing work I need in the future. I also had Kaleb come out for a plumbing consultation for my two-story home. He kept me updated on his arrival and showed up on time. Kaleb was very knowledgeable and walked me through different plumbing solutions for my house. He explained which options would work best given the layout of my home, and made sure I understood everything. The consultation was thorough and helpful, and I’ll be sure to reach out again for any future plumbing needs.

outstanding help for our water line leak we had a leak in the main water line right after the meter, and calling moore family plumbing & hvac was the best decision. their team was quick to respond, and within about an hour, carson and mike showed up with all the right tools to get started. fast leak detection: carson and mike quickly found where the water was coming from. you could really tell they knew their plumbing and wanted to fix it as soon as possible. clear estimate: we got a fair quote for the repair. everything was explained in simple terms, so there were no surprises about the cost. solid repair work: the job was done right the first time. they paid close attention to the details, making sure the fix would last. warranty gives peace of mind: we like knowing the repair is covered by a warranty, so we feel good about the work holding up over time. family-owned care: you can tell this company is family-run—they really care about doing right by their customers and stand behind their work. ready for emergencies: it’s great to know they offer 24/7 emergency plumbing service, so if anything ever happens again, we know who to call. overall, we were very happy with the service and would definitely recommend them to anyone needing a reliable plumber in the area.

I want to give a big thank you to our local plumbing team! They replaced our old water heater in Thornton not too long ago, and I couldn't be happier with the whole process. Kaleb, who explained everything to us, really knew his stuff and made sure we understood our options. While their prices weren’t the lowest out of all the estimates I got, I felt most comfortable with their experience and knowledge about plumbing systems. Recently, it was time for our regular plumbing check-up, so they came out again. Mike, the plumber, noticed some resistance when clearing out one of our drain lines and asked if we’d ever had any drainage issues. I’d always had plumbers come out twice a year for maintenance, and we’d never had any problems before. Mike mentioned we might see some water outside if there was a clog. Sure enough, later that day I noticed water pooling on our patio, so I called the office. Ricky, the service manager, was very calm and helpful and arranged for Mike to come back out the next morning. Mike arrived, took the time to show me how our drainage system worked (something no one had ever explained before), and helped us figure out the problem. He cleared the line and made sure there was no more water leaking outside. Best of all, they didn’t even charge us for the extra service call! This is what great customer service looks like. I never really knew what my previous plumbing company did during maintenance, but now I feel so much more informed and confident. I’m extremely satisfied with the service and would happily recommend this plumbing company to anyone in Thornton. We’ll definitely be calling them for any future plumbing needs!

As a property manager, i recently had a plumbing emergency with our community’s pump station. The previous company we used wasn’t returning any of my calls, which was really stressful. That’s when i reached out to Moore Family Plumbing & HVAC, and Carson showed up quickly to help out. Carson was not only super professional, but also took the extra time to explain what was happening with our system and shared helpful tips for future maintenance. he really saved the day for us! i’ll definitely recommend this team to other communities because the service was fast, friendly, and really put my mind at ease.

We needed a sump pump and a new water heater installed at our office, so I started calling around to find a plumber who could help us quickly. After reaching out to several places with no luck, I finally found a team who answered the phone right away and scheduled an appointment for us without any hassle. Mike was our main point of contact and made sure everything was set up for the job. The plumbers arrived on time, were friendly and professional, and took care of both the sump pump installation and the water heater replacement smoothly. The pricing was fair, and the whole experience was much easier than I expected. I can see why this company has such great reviews. Highly recommend them if you need reliable plumbing services!

We've had a leak dripping down from the ceiling in our basement, right where the main soil stack runs up to the higher floors. i'm pretty good with tools, but this plumbing problem was a bit much for me to tackle on my own, so we knew it was time to call in the experts. my wife reached out to Moore Family Plumbing & HVAC and kaleb showed up really quickly, which we appreciated. kaleb spent a few hours working on the issue and managed to get everything fixed up nicely. he was very polite and friendly to my wife, which really meant a lot to us. after finishing the repair, he suggested we keep the cracked pipe so i could take a look at what went wrong, which i thought was thoughtful. kaleb even mentioned how much he enjoys working for his boss, saying it’s a great place to work. the service was excellent and the price was very fair. whenever we need plumbing help in the future, we'll be calling this company again and will ask for kaleb. overall, really happy with the whole experience!

When I got home after being away for a while, I found a leak in my bathroom. Carson and Ricky came out quickly and took care of the plumbing problem right away. I also live in a mobile home park in Thornton, and it’s not always easy to find skilled plumbers who will do a thorough job. Carson and his helper spent a good amount of time making sure my pipes were completely unclogged. They were professional, friendly, and made sure everything was working perfectly before they left. Really happy with their great service!

i called a local plumbing company in thornton early on a monday morning because my toilets and shower were getting backed up. the team was very professional and helpful. francis, the plumber who came out, arrived quickly and finished the job in no time. he explained everything about the plumbing work both before and after, and even gave me some useful tips to keep things running smoothly. francis did a careful job digging up a small part of my yard to access and pump the septic tank, and he made sure to keep any mess to a minimum. i'm really happy with how everything went and would definitely recommend them to anyone in thornton who needs a plumber.

I called Moore Family Plumbing & HVAC to help with a clogged kitchen drain, and the job was done quickly and efficiently. Since the old cast iron and galvanized steel pipes were outdated and causing issues, I later had them replace everything with new ABS plastic pipes and added clean-out ports for easier maintenance. The project took a few days and required working in a really tight crawl space, but Kaleb and his team were professional, polite, and hardworking throughout. They finished everything on schedule and made sure to clean up the area before leaving. I’m very happy with the results and would recommend their plumbing services to anyone in Thornton.