HVAC reviews in Clearwater, Florida

Ive been using Orion since 2017 and its been great!
Jim works hard and always does his best. He is very knowledgeable and trustworthy. Diane also does a good job running the office as well!! Chris, one of the techs, did a terrific job! I will continue to use them for my AC needs.

I could go on and on about this business from Diane in the office to Jimmy to the rest of the crew. They make you feel like family AC went down Friday came out Monday and found out capicator and wires were pretty much shot since they've been there since Christ walked over the skyway bridge. All kidding aside they went in condo and found wasn't my AC that was the problem it was the very outdated electrical panel. Even sparked on Jimmy as checked things out. Hooked me up with Dan Izzo Electric. What business takes care of you that way today? And best of all Orion Ac didn't break the bank. Iam totally blessed to have these guys have my back. If you want a reliable honest business here you go. Thank you all again...ill be throwing your business cards to everyone I know

I hired this HVAC contractor to fix my air conditioning system, and I’m very satisfied with the service. The technician arrived on time and quickly identified the issue. He explained everything clearly before starting the work. The repair was done efficiently and the cooling is now perfect. Professional behavior and fair pricing made the whole experience smooth. I would definitely recommend their services.

Quinton Tomaski serviced my unit recently. He is an excellent technician who has the patience and understanding to explain what he is doing and how well the system is doing. Thank you so much!

Graham and Trevor are there to take care of you most sensibly and efficiently - and professionally, as a homeowner(also general contractor) it's very refreshing to see the proper approach to this trade!

Our technician, John was excellent . He arrived on time and was very professional and well mannered. He checked our system and explained in detail what he was doing and the results.
He was very upfront and honest in his assessments of our system. I would recommend to service your AC system.

The hottest day of the year and showed up in less than three hours. Johnny was great and explained everything in detail. I would highly recommend this company to anyone in need of a/c service.

Zach.. the technician came out today to do a check up on my AC unit, I had him install a new thermostat for me and everything went very well thank you Graham I appreciate it.

Quinton is awesome! So professional and personable! You are lucky to have such a dedicated employee. He communicated throughout the process. Highly recommend.

The service is great. The people are great. BUT, they will not stop calling me to schedule a free checkup! They did the service a month ago. Everything was great. A couple of days later I get a call asking to schedule the same service again. I explain that it has already been done. They said they will take a note and put it in the system. Next day, three calls. Next day another call. I keep telling them it has already been done. They continue to call on the regular. I finally had to block the number and report as spam. Fix your call system.

The tech was very polite, confident and shared information well. The one problem which could’ve been a problem, but he resolved quickly-he left my unit without returning the key to the roof. I had to call the office and he came back with the key and everything was fine, but that could’ve been a problem. Other than that, he was a competent tech and I would recommend his service

Graham's technician, Krystian, was on time and presentable for the multi-point inspection of the Trane residential split HVAC system. He was uncommonly intelligent, patient, and a good communicator. He completed a thorough inspection and, in the body of the invoice, provided an excellent narrative describing his findings. he exceeded my expectations in every respect of the assigned work effort. I am able to strongly recommend Krystian for this kind of work.

Joel was very nice. He stayed and throughly checked my unit. Thank you for taking the time to make sure my unit would get fixed properly.

Quentin is a great friendly technician and was very thorough. Cleaned all parts. Checked pressures and cleaned the drain. II decided to add a surge protector to my AC and he did that job well and explained how it works. Satisfied with the work done today

High Pressure Sales Tactics & Overpriced Accessories Targeting Gullible Senior Citizens: They had continually called to set up a home a/c tune-up service and wouldn’t take no for answer just as bad as the extended auto warranty people. They bypassed me (the Son) after at least 5 “not now, I’ll call you” solicitation calls had coerced my 84 y/o father with doing a tune-up and then using scare tactics of “Beginning Stages of Mold that can be corrected NOW only if you buy this UV Light Air Sanitization system which I just happen to have on my truck”. First of all, they did offer a decent product after I researched the APCO FRESH-AIRE product line. Unfortunately it appears that they had charged my father over TWICE of what other reputable A/C repair facilities would quoted if asked for the exact same product make & model. I made several calls to confirm. My father and I share a duplex so this problem is 2X worse than most will experience as he paid over $3000.00 for 2 installations at the same service visit taking little over 2.5 hours. These installations should’ve been fairly priced at approximately $1400-$1800 total for both systems or $750ish each. Another A/C contractor offered me a UV light product for as little as $225 INSTALLED, but was a very cheap product that I found on Amazon for $98. The APCO products are sold in the vicinity of $165-$445 range on-line and I’m sure Graham gets a wholesale quantity discount below this plus the added installation cost for roughly 1-2 hours of labor. We had used Graham Heating & Air previously for a thermostat replacement and were satisfied with both the service call and price. This however led them to the Spring A/C Tune-Up Special in which they easily persuaded my father into the “Tune-Up” and an accessory purchase spending nearly $3,000 more than he had expected for something he really didn’t need - but is of some benefit. From many Yelp & Google negative reviews and complaints including the BBB, this appears to be their common “M.O.” They will claim after a visual inspection that a serious mold problem exists and that they have a remedy if immediate action is taken. My father said the Technician sounded professional and he took his advice. In Florida in most any HVAC system one can find traces of mold if looking in the right places. If they had sold him the UV Light Sanitation Systems (2) at a fair & just price, this review would’ve been positive. Please research and make a wise choice! Let the Buyer Beware! As they say - They appear to target unknowing Seniors and too many reviews are similar to this one.

Our thermostat stopped working and our AC went out -right when we had a plane to catch in 2 hours. Graham had a tech out within an hour who replaced the thermostat and got our AC back up and running. Phew!

Graham Heating & Air Conditioning is Top Notch!
They are Most Professional, Honest, and Great Work Ethic.
Highly recommend them!

I have to give 5 stars because thats all this system alows you to give. It'd be 10 stars if I had my way. Everything about my experience with Graham has been above stellar. From the office staff working around my ever changing schedule to the very knowledgeable and professional technicians that were also friendly. I would highly recommend them to anybody and everybody that needs good air conditioning or HVAC services.

Your technician was very professional and answered questions for me. I'm not thrilled about having to replace the uv box on the unit. But, that's all part of owning a house. There's always something that has to be repaired..

Thank you see the tech between 8:00 & 10:00a.m. Tuesday, June 17,2025.

Graham heating and Air is very disrespectful of my time. After purchasing a whole new system from them ($11,000), including a 10 year maintence package, they continually show up late or cancel my appointments for maintenence. They push off the blame and don't take responsibility for wasting my time. If I could, I would cancel my business with them.

During a routine visit they found my coils were frozen.Since the AC unit was 15 years old I decided to replace it. Graham gave me a good deal. The technicians came the next day as promised. They were very knowledgeable and polite. It was a pleasure to work with Graham Heating and Air.