HVAC reviews in Clearwater, Florida

Trevor was a friendly gentleman will to share info. He was great to have come to service our ac. We will ask for him next time for service.

Cory was well informed and willing to share the information. We were more than pleased with the customer service he gave us.

Then we had to have George to fix the leak. He was patient with explaining everything.
The issue was fixed and we are grateful.

Max was excellent when I called him in a panic last night and he talked to me about the AC symptoms and then reassured me someone would be there in early am and they were. Trevor was so professional and explained and showed me pictures of the diagnosis. Discussed options

We arevery pleased with our service from Graham. Trevor was a great service rep. when he came to do a check up on our system today. We are having a new system installed today. Thank you Graham.

They took my call at 8pm on a Friday, showed up early on Saturday and promise to have my new A/C unit installed by Monday afternoon. I’m pleased.

Joel took my call on a holiday and was able to book a repair the next day. He explained everything and let me know what options I had. He is always respectful of property and is nice to work with.

Had Graham Come out to diagnose My Air Conditioner they did the Diagnostics and said i needed Capacitor installed a Capacitor and Charged me $387.00 Dollars for a Capacitor That i could buy for under $20.00 Dollars as you can see in the picture .And $97.00 for Diagnostics in Which i was told upfront and was fine with . But to mark up a Capacitor a $20.00 Part to $387.00 is Highway Robbery . Is this what they tell there tech to do as that is Bad Business .As there Techs get a Commission. Any person that knows nothing about air conditioning is the Person that gets Robbed by these people . I would not Recommend This Company to anyone . I also called them on this and never received a call back as they said they would . Please BE Aware of this company .Honesty is NOT there Policy!!

George was awesome and thorough we really already feel a difference in our air from the duct cleaning.

It's been over a year. I've been trying to get the Shroud from the air conditioner to the house installed. It was not installed the time it was set up. That was 15 months ago. I have made 15 calls to the company about this matter.

I would give zero stars if possible. Three times in a row they told me that somebody would be out to service my air conditioning. And all three times they didn't show up. On the third time they finally showed up 3 hours after they said they would. Then they attempted to charge me $3,000 in parts and labor for servicing an air conditioning unit that they installed that was still under warranty. For work that would have only taken them less than a morning to fix a mistake that they made during installation. Absolutely criminal. They should not be in business.

Trevor came out to service our aging unit. He was very honest and not pushing, but let us know we need a new unit. We talked through options and will be making a decision shortly. Very knowledgeable and easy to understand.

Technician was very informative. Quinton explained everything thoroughly.
The installers were awesome getting the units installed and were very helpful moving items around in the garage so they had room to work and then moving them back.
I highly recommend Graham Heating & Air Conditioning.

I just had the pleasure to meet technician Patrick on a routine PM. He was super nice. On time and extremely professional. He explained to me why my AC wont keep up during the summer months. As a technician myself, he was spot on. Blessings to you bud I pray for your success.

Trevor was professional and courteous as well as thorough when preforming my service check up on my A/C unit. He explained everything as he did each step. More like him and I’d definitely renew my contract.

I am very pleased with the service from George, the teck. He kept at it and found the problem. A bad heating coil. Could have been a major fire Hazzard.

Installed new condenser and blower improperly, causing >$100K in damages through 3 floors, and took them nearly 4 months to replace the improperly installed unit which was causing mold in my attic due to insulation water logging…admitted their mistake, but refusing to fix any damages now 6mos later AND they did not properly wire the unit - my house is unsafe and I’m having to get an attorney because they are refusing to fix all everything they destroyed!!! AVOID this company and find one that is ethical and stands by their work!

I called about the horrible service I have received from the Kissimmee branch. Your person on the the phone was quite apologetic, said someone would get back to me... NOT 1 WORD! I am so disappointed and just over.your company. Called BBB and had.someone.come.make.a.report.of wrongs things that happened here.in instalation etc.
I honestly thought you all being the.major branch would find a solution for us. Another disappointment.

Be cautious giving your number to this company, they will call your phone several times asking for a free "inspection" in exchange for there food can exchange. I asked the cost to change my unit and got a second opinion at half the price. My new unit has been running strong for more than 5 years with no issues. I asked Graham to take me off the calling list and im still getting calls once a month for my I inspection

Five stars all around! The technician was not only very knowledgeable and professional, but super nice and friendly as well! Great company and great people, I would definitely recommend to all my friends and family.

Bought a new unit a couple years back from Trevor who was very knowledgeable and courteous...fast forward to last night, came home to a warm house, called the emergency # and talked to Quinten, who helped get me through the night per his suggestion and knowledge until a tech, Patrick, came this morning and fixed my issue, all at no charge. As was Trevor and Quinten, Patrick was very friendly, knowledgeable, courteous and efficient targeting the problem and getting me taken care of. Highly recommend.

I finally replaced my old system a few months ago. Of course I haven't turned on the heat until yesterday. Found out it didn't work. I called and left a message. I didn't expect service that day since it was Veterans Day. George came that morning determined to get my heat going. He had to pick up some parts, do another job far from here, and yet finished his day getting me heat. Excellent person and service. Thank you George.

We’ve been loyal customers of Graham A/C for years, but this recent experience was shocking. Two months ago, they contacted us to schedule routine maintenance (we did not request it). During that service, their new and inexperienced technician completely broke our A/C. It stopped working in the middle of the appointment.

This happened on a 94°F summer day in Florida. My husband and I became sick from the heat, and our dog vomited multiple times. Their manager, Michael, gave us a tiny portable unit that did almost nothing for our large home.

When Michael came to check, he said the compressor had burned out and offered two “solutions”: pay for a refrigerant conversion or buy a new system. First, he said a new unit would be $7,000. After a long phone call with his boss Jeremy, the price suddenly jumped to nearly $12,000.

When we refused, Graham spent days arguing with us instead of helping. They kept saying it wasn’t their fault, that our system was “too old,” and that it was “impossible” for their technician to have caused the damage. That is completely unfair—the A/C was working perfectly until their technician arrived. It broke during the maintenance. Technician-caused failures are common, but they refused to admit it.

Eventually, they agreed to replace the compressor for free—but told us the system would not work unless we paid $7,000 for the refrigerant conversion. They knowingly installed a useless compressor, left us without A/C for 11 days, and walked away from the problem they created.

Bottom line:
• They broke our A/C.
• Denied responsibility and blamed us.
• Tried to pressure us into paying $7,000–$12,000.
• Left us suffering in dangerous heat with no solution.

This company acted with zero accountability and no care for their customers. Avoid Graham A/C at all costs.