Appliance Repair reviews in Fort Myers, Florida

I am a raving fan of Flamingo. My initial warranty service was assigned to Goodman Home Appliance. They ignored my initial appointment request, rescheduled, and then didn't show up on the day they were supposed to. This was the second time GHA did that. I called the manufacturer and they switched me to Flamingo. Flamingo showed up on time; Elvis promptly diagnosed the problem and corrected it. He is great and so is Flamingo. I will always request them in the future and I suggest you do too. As for the other guys.....I will not use someone who disrepects my time. Zero cost for a warranty repair.

Nolan did a fantastic job repairing our KitchenAid ice maker. He quickly diagnosed the issue (faulty drain pump) and completed the repair. We had a number of challenges in getting the unit installed, so when it stopped making ice after just a few weeks, we really appreciated Nolan swooping in to save the day!

Karrell arrived at the scheduled time. He was very professional, introduced himself to me and immediately went to work. He replaced the motherboard and light on our microwave oven in just a few minutes. I highly recommend Flamingo Appliance Service and their technician, Karrell!

Tim immediately diagnosed our problem, ordered parts, and returned shortly after to repair. Obviously, he was very well-versed and familiar with my appliance. Thank you for your great service.

Karrell is on time and excellent at his job. He fixed our wash machine within 10 minutes. He was also very personable. I will always call Flamingo Appliance for repairs to my appliances.

Tech had been here before and re-installed the icemaker to properly align the inlets. This time he replaced the icemaker with a new model and he saw that it had been redesigned so as not to leak all over. I was pleased that Flamingo sent Mike as he had been here before and was familiar with the problem. He came prepared and did the job quickly and after 24 hours there are no leaks. In this time the icemaker has made only a few cubes, I'm hoping it proves to be a little more efficient. This is a new model and under warranty.

Nolan did a great job diagnosing and fixing my defective brand new dishwasher. When completed he took the time to explain the defect he found and the repair. He was very professional and friendly. The work was done under warranty so there was no charge.

He fixed the fan, so good. His first words were this is loud. I was relieved, because if it was that loud, I was going to get rid of the fridge. Very nice to me! 😍. It's loud again 😭! I hate it! It finally went to quiet mode. It's doing fine now, for 2 days. I'm canceling my service appointment. Thanks for being so nice to me! ☺️He changed the fan blade , it helped. We're satisfied with the noise level now. Thanks 😊👍

Outstanding service! Pedro was very professional and explained everything he was doing throughout the repair. Pedro is an excellent representative for Flamingo Appliance Service. He deserves more than 5 stars!

I had a great experience with the warranty work on my dishwasher. Rick was straightforward, friendly, and got right to the repair. Rick explained everything clearly, didn’t waste any time, and made the whole process stress-free. Really appreciated the professionalism and positive attitude. Highly recommend!

What a breath of fresh air is the service provided by Rick at Flamingo Appliance Repair. He was polite, professional, arrived on time, called before he came with eta, knew exactly what the problem was, fixed it and did it all with a smile. In the time of poor customer service, Flamingo soared to the highest level and I can't recommend "Rick" enough. Thanks Flamingo for hiring such a great employee.

Hector the technician came to look at my induction cooktop that was not working. He seemed fine, so my complaints are not really with him. First, Flamingo changed my appointment time window the day before without a call or any warning. They moved it from 12 to 4 to 10 to 1, so I had to scramble to change my schedule. The repair was for a kitchen aid induction cooktop, he had to call a kitchen aid engineer who was worthless. So I am left with a cooktop that doesn't heat evenly and a need to make a second appointment with a different repair company to see if we can get this fixed. Thankfully it is still under warranty.

I purchased an extended warranty from Whirlpool and this is the only contractor they have in this area. My dishwasher broke on Jan 9. I was given an appointment for the 16th. They didn’t show and when I called, I was told their van was broken (this was the Friday before a 3 day weekend). I was rescheduled for the 26th. Again, no show. I had to call them and was told the tech called in sick. Rescheduled again for Feb 5. So almost a full month of doing dishes by hand before I even get anyone to look at it. Filed a complaint with Whirlpool.

When we called and requested service for our non operating washing machine, we were treated well, with the service person arriving exactly as he was scheduled. Flamingo kept us informed via text, also. The service tech, I believe his name was Michael, called that day to confirm his arrival time. He was quick to solve the discrepancy, and was very courteous and professional. We couldn't have been more pleased with the way they handled our service request.

Purchased new Whirlpool dryer November 20, 2025. We noticed the dryer's "check vent" sensor light illuminated on "Timed Dry" cycles only. We had dryer vent and connection hose checked for a blockage: no obstructions found. AND, we knew they wouldn't find excessive lint accumulation since it's a brand new home. Called Whirlpool for service. Flamingo Appliance Service tech came out on Christmas Eve. Service tech did not repair dryer but stated we should call back when light stays on during "all" cycles. Requested Whirlpool service a second time since "check vent" light staying on for all cycles. Same Service tech returned yesterday. We were the last customer on his schedule for the day. Service tech did not touch the dryer, nor made any effort to repair it. Service tech stated the Whirlpool dryer sensors are very sensitive and there was no fix for the issue from Whirlpool. I questioned this and did my own research after the tech left. I learned there is a "fix" for the issue. My biggest concern is a "dryer fire". I am very disappointed in the service I have received and will be sharing my complaint with Whirlpool.

Great service and amazing system in place. You receive an email, text, and you can even follow where the tech is. Avoids you having to waste the day away waiting. Our tech was Nolan and he was great! Knowledgeable, friendly and got the job done! Highly recommend.

Joe showed up on time and performed the service quickly. He replaced everything and cleaned up completely. We were extremely satisfied with his work.

Stove top and Oven had an error code and would not work. David arrived and quickly identified the problem and how to troubleshoot the problem. He took the control board out and worked the connections, disconnecting, cleaning and reconnecting the electronics. He started it back up and the error code was gone. He ran it through a set of diagnostics and everything checked out. David was very knowledgeable and able to use the manufacturer's tools to diagnose and fix. He also let me know what it would cost if the control board would have to be replaced. While there i pointed out that my microwave turntable didnt work. David looked at it and showed me a missing part that i could order online. David was efficient and very nice to work with. I hope that any time I have another appliance issue that David will be the guy sent.

Our service tech Michael was good when he got there. Tim who has since transferred was good. Shouldn't have to have scheduled 7 or 8 service calls to repair a brand new fridge. Flamingo cancelled 4 of those calls. No other options but what terrible customer service and experience. One of the previous techs actually put the fridge back together wrong resulting in another 8 weeks of an unusable deli drawer. What a debacle. At one point they told me they had a part for one of the fridge issues while they were standing in my kitchen but refused to install that part and repair it because they couldn't complete the total repair. So they left me with a broken fridge when they could have at least done one simple thing but they refused and waited until another part came so that they could return and do it all in one swoop however it took them another four scheduled visits to do that. Their "text" support is horrible and unreliable. I get once guys, but 8 or so tries? Do better.

John came to check out loud refrigerator in New home, found that 1 screw in frame was missing and other front screw was on floor, so frame wasn't intact at all. He's also replacing the icemaker door, and is returning next week with required parts and when they're in place, so he can then move the refrigerator from the wall, he will investigate further. He was very thorough and in contact with us as to his arrival time, professional and courteous.

It was easy to schedule an appointment and even make changes as needed. The service tech, Michael, was on time, courteous, knowledgeable, and friendly. My appliance issue was diagnosed and repaired quickly. I like that he wore shoe covers inside the house. Highly recommend this company!