Appliance Repair reviews in Fort Myers, Florida

Keith has a great attitude and work ethic. He's very personable and honest. He's by far the best tech I've had work on appliances. He is respectful of the customer and property. Flamingo Appliance is fortunate to have Kieth as a technician. We had warranty work performed so there is no cost to show.

Never hire this company. The company only exists because of warranty repairs. They are the cheapest provider for the manufacturers. Impossible to schedule an appt. They require you clear the whole day on your calendar. The repair person showed up and told me my washer was not under warranty, which was incorrect as verified by the manufacturer. The repair person refused to call and verify himself and simply walked out of my house. The repair person then submitted a false and fraudulent report claiming that he couldn't diagnose the problem because the machine was working perfectly when he arrived, none of which was in any way true. It was entirely fabricated to cover for the fact that he simply walked out and also to fraudulently seek payment from the manufacturer. I'd give this company a negative 5 stars if possible. Stay away at all costs.

Elvis did a fine job and was very fast in making the repair. He provided some helpful hints about running the washing machine. He was also very quick in arriving at our house.

Experience makes a difference, and it showed right away. Hector did a wonderful job of quickly diagnosing the problem with are stove His 28 years of quality service repair work was obvious. Also a shot out to flamingo appliance service. As the parts that were needed, were on the truck.!!!!!

Washing machine needed the mother board replaced. The dryer was making a noise like a hard ball bouncing around in dryer. He replaced a few things and thought it was fixed. Tiday I washed a load of clothes. Washer works fine. Dryer, on the other hand still makes a loud banging noise and will not heat. The vent was not hooked up either. Another appt had to be made for this coming Saturday. Now have to hang all clothes to dry. 😓 luckily we have an extended warranty to cover this.

Our experience with our tech Mike was extremely good. He was very friendly and knowledgeable. Very happy with his work. The problem we had was more with the problem getting scheduled and the work getting done and completed in a timely manner due to first tech falling ill, rescheduling problem and part not being received quickly. once the part came in, everything went well.

I had a recall on my washer so Whirlpool sent out a technician who switched out the control board to stop the pump from running besides that issue everything was working fine now my washer won’t fill up with water. I called them to let them know and they told me I would have to pay them $159 dollars to come back out! This is absolutely BS!

John was on time. He was able to fix the Ice machine water valve very quickly. Such a nice guy he is. It was the 2nd time it hat to be fixed in one month. Hopefully it will stay fixed. It was under warranty su I did not have to pay.

Warranty re pair call, on a 14 day old brand new washer, the Repair guy came out today and told me what to do about the drain line, I did what he said and left before I can start a load and the washer is still stuck in drain mode. Not happy with this company. The repair guy should at least make sure I could start a load of laundry before they take off. He just said he's not used to working on Saturdays. I am not happy I cannot even start a little laundry to have clean clothes for Monday!!! Plus we find out that this company supposedly came out the 26th which they didn't so they're obviously lying about service tickets also. I wouldn't recommend this company at all.

If you cared so much why did you cancel the service call today to reschedule???

David repaired my 3 year old Whirlpool fridge. The compressor had broken and Whirlpool scheduled Falmingo Appliance Service to attend at my premises to confirm that it was the compressor. David confirmed and then came and ultimately replaced the compressor. He was very professional, very tidy and did not leave until he was certain everything was working properly. As my fridge was under warranty I did not have to pay for Flamingo's services. I was very pleased with David.

However, I must say that I am very disappointed with Whirlpool. Three years ago we had a major renovation of our condo. I purchased 4 Whirlpool appliances being the fridge, dishwasher, microwave and stove. Within a year the dishwasher had stopped working and had to have a major repair. The fridge is only 3 years old and I was very surprised the compressor on the fridge would have to be replaced so soon. Within 3 years two of the four products I purchased have had major repairs. This does not give me a sense of confidence in Whirlpool products.

Service rep was here at the time stated and immediately evaluated the problem with the washing machine. He was very knowledgable and base on experience he brought a part in which turned out to be the correct part based on his diagnosis. The repair was done in a short time and he tested the washer thoroughly before wrapping up the job. I very much appreciated his approach and his ability to diagnose the problem but also have the part needed for the repair. I would recommend this service based on this experience.

Rick was amazing!!!!! Polite, did not make any mess at all. His appearance was spot on : clean and well groomed. He was an absolute joy to work with!!!! I could only wish other repair people were like Rick. He was on time, called to let me know he was on the way, and the job done so quickly - he knows his stuff. I now have a working ice maker. Definite 5 stars - if I could give him more I would!!!!

The appointment was scheduled by Whirlpool as part of a warranty service. Flamingo appliance repair sent me an appointment verification notice immediately. A couple days before the appointment they sent a request for verification that we would keep the appointment. Then repairman called prior to coming to our home to let us know when he would be there. He arrived timely and was very knowledgeable. The repair was done quickly. Since this was a warranty repair, there was no charge to us. However, if we need repair once warranty is expiring we will definitely call Flamingo Appliance Repair.

This was a warranty call out, Rick addressed all the issues which cumulatively caused the failure of a control board.
Rick was very professional and was glad to explain what caused the problem to me. The part was on the truck and this repair was completed in one trip.
Rick was prompt on the arrival time and had a neat and professional appearance.
Rick appears to be a GREAT asset to Flamingo Appliance Service!
This is our 2nd repair call with Flamingo Appliance Service and we are happy with the service.

Rick was fabulous! He was swift and knowledgeable. He called me with a 10 minute heads up that he was en route. He was courteous and cheerful. Everything i like in a service repair person!

The company itself, (nothing at all to do with my tech) however, never gave me my time window the day before as stated. I even called at 1645 to ask what my 3 hour time frame would be for the next day so could let my boss know that I would need to leave work during that time. The person I talked to at customer service (John) told me that he could not tell me my time frame. I would have to wait for a text or email to come thru that evening.
No such text or email ever arrived and I had gotten other appointment reminders, etc so I know they had my correct contact info, so that was very frustrating.

I had to call them right at 0800 when they opened on the day of my appointment to find out my time window. The customer service offered no apology or explanation; she did then give me my time frame (0900- noon), so I then had to turn right around to head back home from work. If I had gotten my assignment the night before as promised, I could have avoided that initial trip into work that day.

Scheduling service was an easy process. Cross communication between the company and myself was concise and brief. Mike showed up as scheduled and exuded utmost respect, courtesy, and professionalism! Hi subject matter knowledge and application was beyond reproach! Given my choice of technicians, I choose and applaud Mike.. The company should be truly appreciative and grateful to have him as an asset!! Highly deserving of accolades ! I Salute you!🫡

Very professional and polite.

We have been using Vickers for years. Shannon and her team are amazing. Quick to respond and always find a way to solve the problem in a very fair and reasonable way . Russ is always on point and able to fix anything. An awesome, locally owned small business. from, Mikkelsen's Pastry Shop

Great service technician!!

Our business has used them for years. Always my first call when something breaks. I Highly recommened them.

I've been using their services for years. Excellent service, prompt friendly and very knowledgeable. I highly recommend.