HVAC reviews in Fort Myers, Florida

Outstanding Experience from Start to Finish!
I recently had a new HVAC system and hot water tank installed in my condo while I was not in town, and I couldn't be happier with the entire process. From our first contact with Broward, the communication was excellent! Eric was knowledgeable, patient with all our questions, easy to reach by phone and text and made the whole decision-making process easy - no pressure. I also appreciated Lily taking time to answer my email after hours when there was confusion on the quote. The need for equipment replacement was discovered just before Thanksgiving, yet they managed to schedule me in on short notice complete the job just in time so the place would be comfortable when family arrived. The installation crew was fantastic - Darien and Matt were professional, trustworthy, and respectful of the property. It meant a lot that I could trust them to work with no one to oversee them and lock up securely afterwards. After leaving, Darien called me to let me know that he locked up, then proceeded to walk me through what had been done and what should be done going forward to keep the system running smoothly. Being out of town, I very much appreciate their transparency and communication. I'm glad that I now know a exceptional family-owned company I can trust for future needs.

We have established a brand new relationship with Quality Control Air of Naples, due to an unfavorable experience with our unfavorable provider. They provided quick response and installation of a total new unit. They have more than met our expectations. Their workmanship, professionalism, and customer service is top notch. Consistent through our recent experience with Andrew Smith who performed our first six-month service. Extremely professional, personable and provided an abundance of information that will be helpful to us in the future.

The service we receive every time is excellent. I would highly recommend them

If I could give these guys zero stars I would. I’ve never seen such a reckless driver whip a Nissan van the way this guy did. (I bet all his equipment is banging against the walls)

Texting on his phone, cutting people off, hard braking. Nearly rear ending me. Safety should be a priority.

Great service. I recommend Quality Air for HVAC service contract.

Andrew came out and made sure we were all set for the cold days. He was very pleasant, professional and extremely thorough.

I've had Quality Control Air for a couple of years now, VERY pleased!! Andrew Smith just left my house. Very nice, polite, and did his service with me bothering him (asking questions ) wish I could give them more stars.

I had my HVAC service done today. Andrew was the tech. He was very thorough, polite and knowledgeable. Having a conscientious tech says a lot about a company. Great experience!
Thanks Andrew.

Preventative Maintenance scheduled today and renewed service contract for another 2 years. Andrew Smith showed up and was very professional and took the time to explain everything we asked about. He was thorough, knowledgeable and friendly. Recommend Highly!

Andrew was fantastic! He helped fix my grandmothers air conditioner when the previous company just wanted to sell her a new system. Very honest and knowledgeable technician. Hoping to get a few more years out of it, but when the time comes, we know who to call!

Andrew came today to service our A/C System. He was prompt and polite and very thorough. He found the problem and fixed it and did an outstanding job. We are so happy we switched to Quality Control of Naples. Highly recommend their service! Thank you Andrew!

Trevor arrived in a timely manner and performed an annual routine maintenance call. When he found an issue with our unit, he ensured that both of us were in the room to discuss his findings and alternative solutions. We were well satisfied with his visit.

I called the office the next day with a question regarding our maintenance agreement and that, too, was handled professionally and clearly.

We started using Quality Control Air of Naples about 2 years ago.
If you are looking for a professional, caring and wonderful to work with company, this is it! On Friday our air stopped working. I was amazed when they showed up around 6:30pm to repair the problem. TREVOR was our tech, who was simply great!! We have had other tech, each and every one of them are amazing. THE BEST COMPANY IN ALL OF NAPLES!!!!!!!!!!

We arrived at our Naples home last night. Unfortunately, there was no heat and the house was 65 going down to 62 inside. We called Quality Control Air of Naples since we’ve had a service contract for several years. Andrew Smith, our friendly and knowledgeable technician, arrived this morning, checked out the blower problem and considered all possible causes. Andrew was most understanding of our situation, and gave us alternate solutions if necessary. Fortunately, he was able to take the time to find the right solution quickly. The heat was restored and within a few hours, the heat had returned to the target room temperature. We are much appreciative of Andrew’s work and glad we’re customers of Quality Control Air of Naples. All costs were covered by the service agreement.

We have used Quality Control Air since acquiring our condo in 2022. Biyearly service, New system (over $8k), and their latest pitch sealing our ductwork from the inside ($3k) Most of the work was done while we were in our north home. The install of the new unit resulted in water all over the floor. The cleanup required the use of our bath towels. Quite the mess. When I received the call concerning ductwork sealant, I agreed. Then I called back to cancel, remembering the mess. I was assured, this job would be handled with the utmost care and there would be no clean-up. I should have known better, but I caved and gave the go ahead. When we arrived weeks later under every register there was a mess to clean up. The unit used for the job left a trail from our condo to the driveway. I called requested them to come back and clean up their mess. HAVE NOT HEARD FROM THEM. 6 months have gone by. They don’t believe in drop cloths or towels!!! The two lines in the photo extend from our door down the stairs to the parking lot.

Owner great guy listens to people and would suggest using Johnstone whenever you can.

We needed a transformer to repair an ac unit on a mobile sleep trailer used to house lineman here to repair storm damage. They were very helpful and made sure we had what we needed! Thank you!

Tried calling to ask a question about parts. I asked them if they sold Trane/Ameristar parts (they dont). I asked of he knew a good place to contact since I've been having trouble getting ahold of anybody and the genius told me to Google it ad if I didn't think if that already. Don't waste your time here if you're a homeowner.

Well where do I start... moved in to a condo I purchased & received a call saying the previous owner had 1 more AC service call & that this service carried over with the purchase of the condo. So, they came & raked in $1,200 worth of work from me. I didn’t know any better due to my inexperience of ownership & AC units. So, I let it go & chalked it up as a new homeowner. They came again because the $ I spent went to a new service contact. That visit my husband told them to leave bc they where telling us that we needed a new unit for the small condo & it was going to set us back $9,000!!! People it’s only a1,200 sq ft place. We had different quotes from $3,500 to &6,000. So yes they where trying to scam us. Also could you please send another slim ball technician out again.,. NO THANKS! I had called a company on July 4 th because it had stopped working on the holiday even though I still had them as a service contact...they didn’t answer on the holiday. This great guy showed up from a different company looking clean, & had fixed my motor.. & get this he had never heard of Action! He also told me that my unit was fine & that I didn’t need a new 1. Hum.. get that? So anyway I supposedly still have a contact with these fools & they keep calling to do a service & to be honest with everyone, I don’t want these guys near my machine! Knowing them they would be the service guy that tells me I’m low on freon bc they let some out & it needs to be replaced. Not happy, get a second opinion bc people there are a ton of AC providers that are honest.

I purchase my new A/C system from Action Cooling Heating over a year ago when the one that I had was about to fail. The installation went very well. They came when promised and the job took the amount of time they estimated. Since the installation, I have had 2 maintenance visits where the techs checked my system and cleaned what needed to be cleaned. I had on service call when I lost power to the thermostat. I tried what I could to resolve it and then broke down and called. It was user error in that the overflow valve got knocked by accident and this created a built in failsafe to the system. The tech came out adjusted it and blew out my water discharge and I was not charged for the call. I have only had great experiences with the company and the techs that have come out.

If I could review and leave a negative rating number I would. This company tried scamming us and fortunately we did not fall for it. They said we needed a lot of work that upon a second opinion confirmed our suspicion in fact we did not. Action claimed our unit was leaking freon but it was cooling fine before they showed up for a maintenance agreement service. Guess what? There was no leak. Even had the guts to threaten the air was toxic if we didn't pay to have a UV bulb replaced right away because it was bad. The other AC company showed us it was just turned off! Then they wrote on the service order we should get new duct work in the house although it had just all been replaced the year before! Stay away! There are many reputable companies out there but this is not one of them.