Appliance Repair reviews in Orlando, Florida

Big shout out to Javier. Heal you for working with us to resolve all of the issues. We appreciate you being as responsive as you were. It means a lot to work with a business who values the urgencies of everyday life.

Not very satisfied with the service . Will never call them again to do any type of service in our appliances. My recommendation is that if you do need service for your appliances call directly LG and they will send you a technician that will find out the root of the problem instead of guessing and taking your money !!!

LG refrigerator ice/water dispenser stopped working. Javier was very professional and fixed it with the right part. Good prices! Would recommend. A+

LG recommended this company to repair our refrigerator and replace the compressor. They completed the repair in less than 24 hrs and told us that the part was under the 10 years warranty so we paid only for labor. Very professional and skilled technician.

Javier was great! He was very accommodating of my personal schedule and agreed to a late afternoon appointment. I gave him my clothes dryer model number when I made the appointment, and he arrived prepared with the necessary parts. He was polite and professional, and he had my dryer put back together and working in about 45 minutes. I will definitely call him again if I need future appliance services.

LG Washer was throwing a 0E code and would stop at the drain/rinse cycle. After numerous attempts to resolve the issue on my own I decided to call a professional for an estimate on the repair. The cost for repair was a little high, but reasonable considering my 6 year old washer never had any prior issues. Javier was able to come that same day despite it already being 1 PM. He arrived timely and didn't waste any time getting to work. Normally, I have a hard time trusting repair services since it's so easy for them to use scare tactics to upsell, but Javier was all business. He arrived wearing a face mask, which I appreciated, and had everything he needed to get the job done quickly and correctly. Once his services were completed he gave us some tips and information on how washers fail and what to keep an eye/ear out for, which gave my wife and I some peace of mind knowing we should expect a few more years out of our washer/dryer units. I also picked his brain about a separate issue we have been having with our dryer and he assured us that the cause isn't the unit but the setup.

Before he left, he showed us the failed part and the box from the replacement part to assure us that he used a genuine LG replacement part. He also reminded my wife and I that the business was a certified LG repair center. Before he left he asked if we had any questions and overall left a lasting impression. We appreciated his time and professionalism and will reach out to the company again should we encounter any issues with our appliances.

Money well spent for a job well done and added peace of mind. Thank you, Javier!

Javier is very professional and took care of replacing my cooktop with zero issues. I was out of town but he managed to do an excellent job and contacting directly with my tenant. I would use his services again.

Had a garbage disposal leak, called Javier for prices and quotes. Ask for his opinion about upgrades, I decided to up my 1/2 hp disposal to a 3/4 hp, very impressed and glad he took to the time to discuss options with me. He was on time, professional, showed up and knocked it out in about 20-30 mins. Would highly recommend and will call for future appliance issues.

Best thing since sliced bread, Michael O is one of the best

Pay $400 did not fix the problem I called the company never call me back

Teach your drivers NOT to block the crosswalks at a red light, pedestrians actually need to use them to safely cross the streets.

never call Hobart dealers my Hobart 30q mixer only for look you mixer won 500 before touch and open credit card for sure you never go sleep again they treat you like a fool or stupid for the half price you bay like brand new Hobart after he fine never go

After calling in for support on a Sunday morning, the weekend/on-call technician called within 10 minutes and was the most pleasant, friendly and most importantly, HELPFUL gentleman. George, if you see this, THANK YOU for your assistance today. On behalf of the team at Inspired Living Ocoee, it was a pleasure to work with you and we are so appreciative of your kind, quick and helpful response.

Horrible customer service.

Their technican George first throws his cigarette right outside on the floor of our business before entering. Then takes weeks to come back to fix the issue. He didnt call to schedule or anything, just randomly shows up, just so happens we closed early....because our equipment was broken for weeks and we cant produce anything. So he gives us an attitude because we are closed and says he will be back the next day. Then guess what.....HE DOESNT SHOW, SHOCKER....and now here we are another weekend with broken equipment courtesy of hobart and their technician.
Oh and dont even bother calling customer service because they innocently are at the mercy of these technicians

Terrible service, took weeks to get a minor repair done and we took slicer to them so no fee for travel but they still charged a travel fee. When questioned they said the technician needed to travel to their facility. If you would have told me that no matter what you charge a travel fee then I would have had them come to my business and had it done right on the spot. $50 part cost me over $900 to repair.

Such a bad experience with their customer service. I have worked with them for five years and on Tuesday I requested a service call for repair on my 2 deli slicers and the lady who sets the appointments cancelled mine twice and then when she finally set me up for Friday she decided to cancel because she had a “contract client” in other words a more important client that required my spot. She DID NOT call me to let me know she cancelled my appointment for the service repair leaving me with no slicers for the whole weekend. Such nasty customer service.

I called them to come look at a commercial oven we were having issues with.
The first call I made, I was on hold for about 15 minutes until someone answered, not a big deal, but the conversation I had with the person that answered may have been the most unproductive exchange I have ever had with a business.
First, he almost seemed like he didn't know he was getting a call, he just said "Hello?", I told him I was having an issue with an oven and needed to know when they were available to come out, what they charge hourly, and what their after hours rate was because it would have to be done after hours due to the busy kitchen. He said he didn't know what they charged, and I would have to talk to a dispatcher about when they could come. I said ok well how do I talk to a dispatcher? He took the address to the site down and my number, and said someone would call me back. I was quite frustrated with that exchange but I thought to myself, maybe dispatch was busy and if they don't pick up after 15 minutes it goes to a tech who might not have any of that info handy.
I wait for a call and a week goes by, I planned on calling a different company that day, when I suddenly get a call from Hobart around noon. I tell the guy the issue and that I need to know what they charge hourly and that it would need to be done after hours etc. He said he didn't know and I would have to call dispatch, but at least gave me the dispatch number. I thought it was weird someone would return my call with none of the info I requested, but it will all make sense next.
I call dispatch and got a woman who clearly sounded irritated, maybe not her fault, it seems like the company is run quite poorly and she is the one putting out the fires. That being said, I tell her the info I need and the address, she gives me the hourly rate, and says her tech just called and said he was turned away..... apparently the person who had just called me was the tech and he was on the way there. I never requested anyone to come out, I was just trying to get an hourly rate to get approval and then to schedule it after hours.
I explain this to her, and she said they don't call before because they are so busy, and it took a few times for her to understand I never asked anyone to come, I think it clicked for her when she said she had a card on file and I said I never gave a card, I NEVER ASKED ANYONE TO COME. Apparently they had the card info stored for whoever called them last time they came to this site which was probably a year or two prior. They would have charged the wrong persons card.
I gave my updated info, the price was steep but this needed to get done so I accepted, and we scheduled a call for a few days later.
The tech shows up a few days later around 9am on a day the kitchen was mostly closed for an event, the kitchen is wrapping up and will be out by 945am but will be back around 2pm. The guy escorting him, who I am on the phone with and can hear everything, told the tech "we will have to wait, you can just bill for your time waiting" to which he said "dispatch has something else I can do really quick, I can come back at noon." This was a huge red flag.
-Noon rolls around and no tech. I call dispatch right before 1pm to cancel because the window of time we will have is not enough to pull this oven out and do any meaningful troubleshooting. The dispatch woman literally said "My tech said he was turned away because there were people in the kitchen." I came really close to losing my cool at that point but if her words are true, it would be unfair to blame her for the tech lying. I politely and as calmly as possible said "that is absolutely not true, he was told he can bill for having to wait the 45 minutes, I heard the entire conversation, your tech said dispatch wanted him to do something else and he would be back at noon."
-She apologized but I could tell by her tone this is something she deals with on a regular basis, I canceled and would never recommend using this company under any circumstances.

Do not get Hobart equipment if you can help me

Do not get this company to service your equipment if you can also help it

Calling this company is a joke

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There’s a reason why this place has close to zero stars. Don’t use them, unprofessional, they don’t show up or respond. Waste of time, energy and effort

Extremely rude and very unprofessional..no manners and oblivious to open work orders. You do not want this person coming into your house.