Water Damage Restoration reviews in Orlando, Florida

The contractors that were used to replace the roof on my home were professional and cleaned up the roof debris from all sides of my home daily. I was impressed with the consistent unsolicited update emails and text I received from my project manager Robert Carrasquillo from the time I signed the contract through completion of the job. There was a matter that needed to be addressed after completion of the work and payment had been received by them that was also handled in a very timely and professional manner. I highly recommend.

I used the services of QFB property restoration to replace the flooring on the first floor of my home. I’m very happy with the results of the floor as it looks better than the floor that was originally put in. All the crews involved in the project very professional and did a great job restoring my floor. However. I’d like to give a special shout out to Mileidy and Monika and their team for their attention to detail in packing all my China, miscellaneous items and all my furniture and moving it to a safe location in my home. They were careful not to scratch anything. They packed blankets on all furniture, and every piece of China was individually wrapped and boxed. It was no small task as my wife and I have have accumulated quite a lot household of items. Not only did they take time to do things right the first time they did it ever so efficiently. The quality of their work was very obvious but also obvious what is the quality of these two individuals. They very outgoing and a bright light with all that was going on that day. QFB has a bright gem with this team and I would highly recommend them to anyone who is considering having restoration done to their home or business.

QFB repaired two water damaged cabinets from a water leak under my elderly mother’s kitchen sink. Once I contacted them, they came the next day to survey what needed to be done and within a week was able to come out and start the work. It took three days to complete the entire job, but they did an excellent job. The plumber was on time the first day and disconnected everything so the cabinet workers could come the second day and rebuild both cabinets. The cabinet worker and his son were a great team, arrived on time, and spent a full day building two new beautiful cabinets out of high quality wood. They were also able to use the original doors and facing so that it all blended in with the other cabinets when it was finished. They also checked for mold and replaced the drywall behind the cabinets. The plumber came out the third day and reconnected all the plumbing. He made sure everything worked and drained properly even the dishwasher. He also calked around the sink and backsplash which I appreciated. Glen, the project manager talked to me throughout the entire project and then came out the last day and made sure everything was repaired to my satisfaction. He made the whole process extremely easy. I highly recommend QFB for any restoration project you need. They are very dependable and qualified.

My family had exceptional service from Mike Whitten. Our family home had suffered water damage to kitchen cabinetry and flooring, and had been dealing with a different restoration company for over a year before going bankrupt! Such a huge difference!! Mike was extremely professional, organized, timely and so willing to go out his way to help! The final product looks fantastic, and we are so thankful for Mike’s leadership and experience! Great guy, great work!!😊

A great company, after water flood from my Nextdoor neighbors which damaged my whole laminate flooring, ATI restoration came to the rescue, first they came same day after I call my insurance Nationwide, they did all the dry of the damage and make sure that not mold was going to form, after that process the ATI restoration crew came and did a full inspection with cameras and computer measuring exactly every inch need it to repair walls and flooring, they present options of flooring but I went with American Flooring option for an upgrade of the laminate, and the final result the best! 5 stars. Thank you all the ATI crew ( Jason Palmer, Rubens Martin and Robinson) I have my home back!

Mike Whitten is a great project manager. He is very thorough and professional. Robin Graves is the repair person and he performed an outstanding job which resulted in excellent results. The cedar ceiling repair was really excellent. I would highly recommend ATI Restoration for any future home repair projects.

We were very impressed with QFB. We had them do repairs due to water damage, which included patch work on the walls, painting, new floor boards and installing new vinyl flooring. The guys were on time, professional and the job was done according to their original timeline. We liked them so much we asked them to replace the flooring in another room and that job was completed quickly as well. We would definitely recommend QFB for your restoration needs.

I am extremely happy with the work provide by QFB. As soon as they were brought into the picture through State Farm, everyone worked quickly to get our home back together. LeBrente Stevenson handled the pack out and care of our belongings while working with Mike Whitten our Project Manager. Mike's experience patience and understanding was more than I could have hoped for. Mike and team really did an amazing job of putting our house back together after the fire. The level of communication was above and beyond. I would highly recommend QFB and even more, I am happy to say anyone working with Mike is in great hands. THANK YOU!!

I could not have had better service from a company that helped me through an unfortunate water leak and resulting damage. I was assigned to Mike Whitton as a project manager. From the very beginning he explained every step that QFB would take to get our condo back to original restoration. He communicated with me on a weekly basis and kept me informed of the progress. The contractors were professional and respectful. The condo was put back together just as it looked before the water and mold damage. I was amazed to say the least. I would refer any homeowner that has water/fire damage to use this company.

During an already difficult time, my dad had a pipe burst that left an inch of water throughout most of his home. After the water was removed and the pipe repaired, I contacted QFB to repair the damage. Glen immediately returned my message, that was sent on a Saturday afternoon, and coordinating began. I cannot express how attentive he was to my dad's medical needs, the timeline we were up against, and the concern he showed during each phone call. I was updated almost daily regarding work orders, insurance issues, delivery of items, and scheduling workers. The crews he brought in to do the work were also of top quality. They were kind, communicative, and did their work well. Dad is happily back in his house and it looks good as new. I would not hesitate to recommend Glen and QFB Property Restoration to anyone.

From the minute we called QFB concerning our mold problem, they were helpful, professional and courteous every step of the way. We had mold growing behind our walls, in the insulation and underneath the carpet in two rooms of our home. QFB tested the mold and created a removal plan within days of calling. Scott, our project manager, handled everything for us and kept us in the loop the entire time. He provided us with phone calls and up to date photos daily of all the work that was being done. We really appreciated the constant communication he gave us. Lucy and her team handled the actual removal and cleaning of our home. She was professional, informative and always on time. We have been so impressed with their work throughout this entire process. They made it extremely convenient for us. We can’t thank them enough for making this difficult problem into an easy solution!

We had the best experience with QFB starting with Bob the operation manager who kindly fast tracked our project and helped with wise counseling as to how to go about the process of restoration. Rob, the project manager was amazing with the scheduling of the different phases of the project, his crew, like Pablo and Tiago did great with the walls and floors. Mileidy the contents manager was very supporting and her crew including Lucy were exceptional with the handling of all content and cleaning after. Words are not enough to express the outstanding job this group did for us by always going the extra mile to make sure our needs were met. I highly recommend QFB for your housing projects. May God bless them all. The professionalism of QFB group is off the charts.

They did a great job. They worked with my insurance and they installed a new bathroom cabinet and a new floor in the front bedroom. And they painted too. It looks beautiful. 😁

The communication was excellent. This was an insurance claim so the budget for them was already low. This didn’t stop them from doing a much better job than what had previously been done. The packout was quick and effortless. The lead was very communicative. Even though the floor was being replaced, they took care not to further damage it while removing furniture and every box was labeled with our name, the room it came from and what generally was in the box. The lead pack out person is exemplary and very good at what she does.

The replacement of the floors was a huge process as it was 95% of the entire lower level of the house. Randy the project manager was very communicative, even on his scheduled time off. The crew took great care to cause no damage and were able to install the new floor with no problems. They even did a few little extras that were overlooked by the previous installer to make things right and look better.

Getting our packed out items back was a snap. Everything was returned to where it was packed away from and took marginally more than 30 minutes from start to finish.

I worked with this company because that is who my homeowners insurance chose but given the opportunity to do business with them again by choice, I absolutely would.

We experienced a shower pipe leak that ruined bathroom cabinetry. We decided to go ahead and remodel the entire bathroom using QFB. We are very happy with the results. Todd, the project manager, was great. He was very responsive and communicated well throughout the entire process. When we needed to have some refinements made to the remodel or questions. Todd would come out and listen to our concerns and then would get it taken care of. We would definitely recommend them.

The ATI team was respectful when packing up our contents and when bringing them back. They took care the way you HOPE that a team will act as they walked into the house. They took pictures of all contents and wrapped up everything to protect it storage. And everything came back safely and was reinstated to the home with little to no drama. They cleaned up after themselves and we had our house back! I am adding them to my “keepers” roster for my home

I can't say enough wonderful things about ATI Restoration and how they helped us during a very tough time with our building. The crew in the Orlando branch were the utmost professionals. I have never had such fantastic response times with any vendor, and from the first phone call to the completion of our drying out, they were with us every step of the way - an odd comfort when you're juggling many balls. I would recommend ATI to anyone in a disaster.

When Mike showed up to our house, we were frazzled and at our wits end. Mike spoke to us and made us feel comfortable. Luckily he was able to get his crew out quickly. The tram showed up when they said, they were considerate of us working from home. They worked hard and quick. Our house is back together thanks to Mike and his crew. We are very happy with their work. The new flooring is especially amazing.

They were referred to us by our insurance agent following a dishwasher leak which required a complete island rebuild. We had some delays due to supply shortages and sub contractor issues but the communication was good and we got through that! Robert did a great job for us and the quality of the work was very high. Our kitchen island is the gathering point of our whole house and it was so important that it get rebuilt to our original specs. Would definitely recommend them.

So water damage from a broken water pipe made it necessary to have the ceiling in the living room and dining room patched up and repaired as well as the wall and floor adjacent to the bathroom where the leak occurred.
This is a very professional organization and they were very responsive. We were concerned that repairs would take a long time, but it only took a couple of days.
Let me tell you these guys (Fernando, Jose and Santos) worked hard, non-stop, except for lunch, to get the job done. They covered everything, scraped off the popcorn and replaced it with knock down texture and it looks really nice. The room upstairs, Robert found the exact laminate flooring I wanted and the team installed it in no time. It looks better than when we bought the house. The painting is outstanding, they showed so much pride in their work and weren’t happy until we were happy. And we are very happy!!!

A great experience with ATI from starting with mold and water mitigation with Adrian and his crew to demo and rebuild with Tylers crew. My pack out and pack back with Milady was awesome and loved her crew. Tyler was in charge and he delivered what he promised in a timely manner. Thanks again for stepping up!

Erika Kessler