HVAC reviews in Sunrise, Florida

4.7 based on 753 reviews Back to the listing
    5

    Excellent service to check on one of my units which was making an unusual noise. Turned out to be just a transformer housing issue which I could have taken care of myself. Ultracool personnel arrived on time & advised on the issue professionally & efficiently. Highly recommend.

    5

    I have been a loyal customer since the install of a new AC unit several years ago. The company is reliable, trustworthy and honest. Whenever I have had any issues, I can confidently call the office knowing that I can get the issue resolved in a timely manner.

    5

    When the summer heat had the house showing 85 inside, our first call was to Ultracool. We quickly diagnosed the issues over the phone and they guided us on what to do until they could send someone out to service our unit. As always they were professional, timely and took amazing care of us.
    We have been loyal Ultracool customers for more than 10 years and they always come to our rescue, are always fair and take amazing care of us.
    We are back to being Ultra Cool now!

    5

    Professional, honest and integrity in evaluating my home. If anyone has an air conditioning issue, please call Ultracool AC Heating, you will be handled with kit gloves.

    5

    I recently had a new AC unit installed. I can't express enough how good of a company Ultracool is. They're knowledgeable and by the book. Neil especially, is a genuine and kind person. He answered all my questions, even the ridiculous ones. His answers were always honest and his advice sound. I know I will be a client of theirs for years to come. I highly recommend Ultracool for all you HVAC needs.

    5

    Ultra cool is a legitimate, honest, and the best you can use for both installations of new equipment or maintenance of current equipment. They are fairly priced and never gouge customers. People stay with them because they are the rare find in air conditioning service. Nobody dies it better.

    5

    From start to finish this was one of the best experiences that I’ve had with any other air company.Lori, who returned my call, was very pleasant. She made sure to schedule my appointment when I was off. Willie came right on time. He walked me through the maintenance process. After discussing my options with the all scenarios, I decided to replace the outside unit and the handler. Willie was professional and super honest. He had Lori, the office manager, set up an appointment for the next day ,to install my brand new unit. The technicians arrived right on time and did an amazing job! Now, my house feels so much better and I even get a $200 rebate from FPL! My electric bill is going to be so much lower ,with this more efficient system.

    5

    Great service and will recommend Ultracool to anyone. I had a surprise service done today by the owner, he was efficient and went over all the details of my maintenance service.

    5

    My air conditioning needs were resolved very quickly and with the utmost professionalism. The installers were very knowledgeable and efficient. Ultra Cool is highly recommended by this most satisfied customer! Much appreciation to Neil for the timely diagnostics and presentation of options.
    Thank you to Lori (very experienced) for all she did behind the scenes to make the process easy. The best of the best!!

    1

    Had brand new unit installed 2024. Unit was installed improper so that the A/C filter is unable to be removed. Have been in Contact with Lisa multiple times since July of 2025 and still they have not rectified issue. Would not recommend.

    5

    This is the best AC service provider in all of Florida. If I could give 10 stars I would. I have been using Ultra Cool for the last 2 years and each time I have received top class service. Everyone from the receptionist, to staff, to the business owner Neil, is professional and kind. Above all, their work is very thorough paying attention to details and getting the job done with precision. I initially used them for installation of an HVAC unit and then continued with my service appointments. I have peace of mind knowing that I am in their hands. Thank you Ultra Cool for your amazing service.

    5

    I received this referral literally through my neighbor. Ac died on Thursday, called this company Friday, and very next day, Saturday morning done. 15 year old unit replaced within 4 hrs. Amazing service. Technicians were very friendly and straight to the point. No haggling, no price surge, no negotiations just honesty and straight to the point. Explanation of product in great detail by owner.

    Thank you so much for making the process so smooth. At first one would think you have to dealt with salespeople and shop around left and right, but here, I spoke directly with owner and very family oriented, very professional. Highly recommend. Price is extremely competitive as well!! Installation was quick, clean and easy!

    5

    The service was impeccable. He explained everything, answered all questions and provided all options. A true professional. We will definitely recommend you to friends and family.

    5

    Robert is an outstanding HVAC technician! It is rare to find someone who is not only highly skilled but also takes the time to explain the process and share his knowledge about how my HVAC system works. I really appreciated him walking me through everything so I understood the "why" behind the service.
    His pricing is very fair and honest. I highly recommend Robert to anyone looking for reliable, professional, and transparent AC service. A true professional!

    5

    Excellent service! Responded right away and came to fix my AC the same day. Very friendly and works quicky. I highly recommend Rescue Air

    5

    Awesome service!

    5

    Excellent, Punctual, knowledgeable.

    5

    excellent service very knowledgeable and friendly

    5

    Robert did a great job at fixing our a/c issues and on a short notice.

    5

    Great job as usual. Highly recommend using Rob for all A/C purchase, install and service.

    5

    Our AC Unit was leaking and Robert came over quickly AFTER HOURS! Thank you for fixing our unit quickly. :)