HVAC reviews in Tallahassee, Florida

Are you looking for an AC/Heating company who is totally responsive and responsible? Good News! Search no longer —You have found some very good, knowledgeable, and totally helpful people in Bob & Chris. Thank, guys — you are awesome!

Chris did some duct work for me and did some general maintenance on my air and heat unit. Chris also took the time to explain the problem and what the solution is. Chris is who I now trust to do my yearly inspection.

Christian came out immediately and had the ac fixed in no time. They will be my first call is the future. Fast and friendly.

Paynes associates were professional hard working and on time daily they did an excellent job working with our layout even though we changed it a couple of times, the value and quality of work was outstanding

Chris Payne came out to look at my Ac unit and got me up and running very fast very dependable very good service and price would highly recommend if you want someone who knows what they’re doing and not gonna cheat you out of your money Thanks again Chris

Bob was so nice and went above and beyond. We usually use someone else, but no appointments available for a week. Payne’s is now our go to for anything A/C and heating.

We are very happy with the HVAC maintenance Payne's provided. They are knowledgeable did a thorough job and are very easy to work with.
A good experience.

I couldn't have asked for a better crew or for better work. They went over and beyond and I felt like I gained some friends afterwards. I highly recommend this company for all HVAC needs. Thank you!!

Payne’s has a rare combination of being a top notch and honest company! I have been using them for years and they have saved me 1000s of dollars from the other highly advertised companies. I would recommend them to anyone in the big bend area.

I am the Property Manager for Whispering Pines and we use Payne's Air Conditioning and Heating for all our properties. They are also just a phone call away to help you with any AC/Heating problem you may be having. They have great Customer Service and very informative with any questions you may have. Give them a call you will not be disappointed.

Nothing but good words to say about the service that I’ve received! Ended up having to put in an entirely new system and Chris helped guide the decision and made it an easy process working with the city of Tallahassee energy loan program. Chris was in communication the entire way and also advised me on new monitoring tools that gave me peace of mind. Thanks for going beyond good service!!!! I highly recommend them!

After waking up to a hot house this morning we called countless air companies that could not squeeze us in today. Paynes air conditioning, though also busy, reached out to their workers and called me back with a time for 45 minutes later. The technician came out to meet my husband, gave us a diagnosis, and fixed our air conditioner in no time! We were more than pleased with the pricing and couldnt believe our luck to get such great help so quickly. I highly recommend to anyone having issues this hot, hot summer.

Payne's AC&Heating is our go to for anything with our AC system. Chris is on the spot when we need him. He's an excellent diagnostician, is honest and gives a fair price for all the work they do. Repairs and/or replaces what is needed and doesn't gouge. We trust him implicitly.

About a month ago Chrisx2 came out to take a look at my 18 year old unit. Thermostat, fan, compressor, etc. seemed to be functioning normally but warm air was being blown inside. The Chris's diagnosed the issue and soon enough cold air was blowing inside. They also took the time to adjust all my vents and, upon hearing the history of repairs, they even made a phone call to determine if any of the recent repairs could have still been covered by warranty. They were patient in explaining the issues and best practices for keeping my unit healthy and working properly. They also dropped by the day after just to check everything looked good. I believe Payne's will continue to look out for me and always have their customer's best interests and personal situation in mind. P.S. a month later, still blowing cold! Thanks!

My AC was not working. Called for service and Chris came out same day. I had a faulty sump pump, which was shutting off my system. Chris suggested that I didn’t actually need a sump pump if he just did an easy pvc plumbing change to my drain. I had him do that. It works perfectly. The condensation water drains outside through the drain pipe like it is supposed to. Chris was able to get my system running perfectly under an hour and saved me hundreds of dollars. I was very impressed with his skills and knowledge but mostly with his honesty. This guy earned my business for life!

After getting other estimates, we called Chris Payne to replace our HVAC unit. He is very knowledgeable, professional and personable. He listened to the problems we were having with our old unit, inspected it, and told us what our options were for a new unit and how to apply for financing through the city’s energy loan program. We decided on a Ruud unit with a dehumidifier. Very efficient and keeps the humidity down! We are very happy with the job Chris his men did for us as well as his recommendation for the HVAC unit.

I recently hired Payne's Air Conditioning and Heating to remove an old AC unit and replace it with a new one. This father (Bob) and son (Chris) team, and their associate (Grant) did a great job! They are very knowledgeable in their field, and provided me with plenty of information so I could make an informed decision. They are professional and at the same time, a pleasure to deal with. I will rely on them from now on for all my AC issues. I strongly recommend them.

Service was much quicker than I expected. The problem was catastrophic requiring a new unit in early December during a cold snap. Payne's was able to acquire the new unit and it was installed in two days with a rain forecast. Service reps were not only thorough but also great at communicating throughout the process. I have stayed with Payne's Heating and Air because of the quality of their work and their responsiveness.

If you are looking for any air conditioning work, from installing a brand new system to trouble-shooting and repair of your existing one to simply just recharging your old system, you should highly consider the Payne's Air Conditioning & Heating as your 1st. choice. Bob & Chris bring many years of experience, they are very responsive & punctual as well as being very reasonable and fair over what they charge. I had great experience with them and they will have all my air conditioning jobs. My best wishes!

I have used the services of Payne's Air Conditioning & Heating a few times now and have been extremely pleased every time. Chris Payne has personally repaired my system in the past and when my HVAC system finally recently failed, he installed my new HVAC replacement system. Not only does Chris do outstanding work, he is very knowledgeable and ensures the homeowner is advised along the way as to issues and progress, even some that are problems not related to the air conditioning system. I have found that Payne's Air Conditioning & Heating goes above and beyond my expectations and will continue to utilize their services whenever necessary. I highly recommend them for anything related to HVAC repair or installation.

We had the pleasure of waking up to a completely frozen AC unit. We had new coils installed back in August with someone else that was pushed to us through a home warranty program. Long story short, the Freon may not have been added back or at least, the system behaved as such. In any case, it froze up slowly from about Sunday to Thursday. My wife started calling around and Payne’s was the first who was actually open AND available. It wasn’t a holiday yet (Thursday 12/30/21) but it was near impossible to get someone out. Payne’s sent out a nice fellow named Bailey. They showed earlier than quoted, which is a first for any company of this sort. Then Bailey proceeded to not only diagnose and get the system back in order, he also explained things as we went along so that we had a better idea of both what likely happened, and how to combat it going forward. Now our system blows colder than it ever has, we have a game plan quarterly to try and salvage what life is left in it, and I feel like we have a company we can rely on to offer service for a system that has been neglected by both previous homeowners and multiple attempts by other service providers. Here’s hoping that Chris and Bailey are around for our next appointment and even for the possible replacement, should that time arrive before we are ready. (We will never be ready for that lol)