HVAC reviews in Tallahassee, Florida
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John C Jones is total quality and great customer service. I have two properties and they respond same day no matter rain or snow. Yes we had snow in FL and they came right away to address our heat. The service team educated you and they are kind and helpful and clean after themselves. No team more reliable!!
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Once in a while you stumble across a business that will surprise you with honesty and respect! This was my experience with JDJ! From the polite service at my initial call with a person who listened to my need and made sure to get me setup with a technician. Then the visit from the tech who also listed to my concern and put me on the right path with Fair and Honest options. I will definitely call upon this company again with any of my future HVAC concerns.
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I was referred to John D Jones AC, Heating & Refrigeration by my financial advisor, and I couldn't be more pleased with the experience. This company has proven to be one of the most honest and customer-focused businesses I've encountered. I requested a quote for a new AC unit, and Ryan Rutten went above and beyond in his approach. Instead of immediately pushing for a new installation, he genuinely tried to repair my existing unit first. His goal was to ensure I had working air until the new unit arrived, showcasing his commitment to customer care rather than just making a sale.
Ryan's honesty and dedication to providing the best solution were refreshing and greatly appreciated. If you're looking for a trustworthy company that won't try to take advantage of you, this is it. I am confident that I will be doing business with them in the future. Thank you, Ryan, for your exceptional service! -
The young man, (Michael, right?), that provided our complimentary mainteance is amazing. He was very polite and personable. We have never had anyone that took the time to so thouroughly check our system from top to bottom inside and out! He is a good example of what good service should be. Take as good care of him as he takes of your customers!
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I called and got same-day service. They showed up on time and did a great job. I will use them every time in the future. 50,000
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John D. Jones company does or periodic maintenance on our AC/heating unit. We signed up for the service last year. As time approaches for our maintenance, we receive an email reminder to call and schedule. The receptionist is pleasant and helpful with determining a time that works for us.
The day before our service, we received an email reminder along with a picture and name of the technician.
During the service, he was thorough and explained everything that he did.
This is a wonderful company to work with. -
Phenomenal from the call. Great Demeanor on an "After Hours" situation. "Techz" are great and explain what they are doing to your system., extremely helpful and kind. They explain how to upkeep maintenance on new systems. All around a spectacular experience, especially in this Florida Heat with two Service Pupz...thiz Retired Veteran iz more than Grateful. Thank you Boiz
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Ryan was professional, competent, thorough, answered all my questions, was respectful of my property and is just a really nice guy to boot. I was so impressed that I signed up for the maintenance plan. And Abbie is a dream to work with too. All around 5 star company!
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Ryan was here about an hour, and my air was back working in 45! These guys dont play..worth every penny! If I could give 6 stars I would. Friendly,
professional, excellent service! if I ever have problems, or asked for a recommendation, im only mentioning one place. -
Ryan came out on the same day and was informative and professional. He explained to me the problem and made sure the unit was working properly before he left. Google needs to let us add bonus stars for this high level of service.
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This company is amazing! Thomas came out the same day I called and was extremely professional and knowledgeable about our a/c needs. He patiently answered all questions and explained everything clearly. If we could issue 10 stars, we would!
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A/C went out at my 97 year old mother's house and called John D Jones at 3:00 in the afternoon. They said no problem we'll have someone out in an hour. They did and a very professional and knowledgeable technician came out and had the unit up and running in no time. He even had the part needed to repair the unit on his truck.
Communication between the office and I was first rate with more professional employees than I have come to expect. Highly recommended. -
Thomas was great! Helped diagnose the issue, had to come back to fix it when the parts came in but was super knowledgeable and helpful.
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Awesome company. Responsive, professional and personalble. Been a proud customer for 5 years!
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I explained the problem to the technician, he went straight to the source of the problem and tested and replaced faulty part within 15_20 minutes. Excellent service, the technician was very courteous and professional, highly recommend John D Jones.
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When it comes to great service I will only recommend John D Jones they go out of their way to make sure the customer is taken care of. Great company!!
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Excellent service. I couldn't be happier with them as our air-conditioning company. They have not only installed our air conditioner for us, but also a UV light. When AC did not work, they were here by afternoon
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Long story short, called them for service, Ryan came out and managed to get my dying system to going again. It was 23 years old. Needed to be replaced. Gave me a reasonable quote for an entire system change out. Compressor, air handler, and thermostat. Set up an appointment for the following week. Showed up on the scheduled day (team of three) and got to work. Seven hours later and it was all done. Nice, quiet, and definitely more efficient. They have many options and I went with a system that they recommended. Middle of the road cost wise. 10 year warranty on parts, 2 year on labor. They also have multiple payment options. All of the people that i spoke to were great. Friendly, professional, and made my installation/repair a great experience overall. Would recommend to anyone.
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I paid $293.55 that includes 2 units 20-Point inspection and Tune-up service maintenance. Covers 2 visits one in winter one in spring. They went above and beyond definitely getting your money's worth. Also found a small leak under the house I wouldn't of known about.
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Their technician arrived on time. He investigated the unit and found the issue to be a loose wire on the thermostat. My biggest fear when dealing with HVAC is dealing with crooked service companies. These guys set the standard for honest and reputable service. From 400 miles away, I felt pleased that I found them and will continue to use them for my future needs in Tallahassee. Thank you!
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We are very impressed with the professionalism and knowledge the technicians (Ryan) displayed. Every time I called with questions/concerns they were addressed immediately. We are enjoying our new a/c. Thank you John D Jones we will definitely be referring you to family and friends.