Appliance Repair reviews in Atlanta, Georgia

4.4 based on 573 reviews Back to the listing
    5

    My technician from the Appliance Gals was knowledgeable, professional, and knew what she was doing. While having a technician in your home for a broken appliance can be stressful, my technician diagnosed the problem and the repair was made quickly. I would certainly use Appliance Gals again.

    5

    Love the appliance gals!! They did great work at a fair price and were so nice! Will definitely be using them next time we have an issue and will recommend them to friends!

    5

    TAG did a wonderful job at promptly attending to our issue with our washer and easily fixed it up! Sharonda was great at educating us on the issue and how to maintain our appliance….Great price, great all around service!! Thank you!!!

    2

    My original appointment was missed by the technician but I still decided to give this company a chance because of the great reviews. We rescheduled the tech arrived and provided a diagnosis and stated I would receive a quote for replacing the part through email once she found the part and cost. Never received the email with the quote. I was a little disappointed that my experience didn't go so well and I lost the trip fee that I paid.

    5

    Sharonda at Appliance Gals is knowledgeable and professional. She arrived promptly and kept me informed throughout the process. I’d definitely recommend to anyone who needs appliance repair services.

    5

    Their office is easy to work with, their techs are knowledge-able, and they are very clear in their explanations.

    5

    It was great working with Appliance Gals. They did a great job and took the time to educate me on things I can do to keep my fridge running properly. I would use them again.

    5

    We felt so taken care of. Sharonda was so informative, communicative, and helpful in helping repaired our Viking fridge

    5

    I cannot say enough great things about this company! Eunice the CSR, is responsive to email and phone calls organizing appointments promptly. I have never received a call-back on repairs completed by their techs. They even perform service calls on the weekend! Thank you for being a dependable contractor when prompt, efficient service is needed.

    5

    So grateful to have found the Appliance Gals! Washer issue discovered on Sunday, sent email to the Appliance Gals Sunday evening and within 24 hours they came, diagnosed and were on their way. Best part, there was no pressure to purchase anything unnecessarily! She was able to clear some codes and it appears that I didn’t have a major issue! She also gave me a plan, in case there is a similar issue in the future! I have definitely found my go-to appliance repair team! A++++

    5

    We keep coming back to the AGs (our 4th visit) because they know their stuff and do a great job. And they are very gracious when we had no idea that there was an on/off toggle to our Kitchen Aid ice maker. It took the lady more time to put on her booties than it did to find the switch and flip it back on.
    Who knew?
    Clearly not us
    Regardless, she knew where to look and solved the problem that we apparently somehow managed to create.

    5

    I’m very pleased with the service I received from Eunice and Sharonda (sp?). Sharonda, the technician who came out, was professional and efficient—she diagnosed and repaired the issue by the second visit. I really appreciate that the service fee was applied to the final bill, and I didn’t feel overcharged for the repair. Overall, I had a great customer service experience and would definitely use them again if needed. Highly recommend!

    5

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    Initially I hired the Appliance Gals because it’s a Black, female owned business and that was important to me. I’ve had the opportunity to watch the owner in action a couple of times. She always arrives with a big smile on her face and puts booties over her shoes to keep your house clean, and she really knows her stuff, as she was taught by her father, who I believe was taught by his father. She’s professional, knowledgeable and gets the job done quickly. I appreciate that her Helper from afar, Eunice, is always there to answer questions or find the answer for you and to book Sharonda ASAP. I’m really glad to have The Appliance Gals on automatic dial, because they really are the ones to call on when your kitchen is in trouble.

    5

    Great customer service, awesome scheduling time. I appreciated the photos to show the status of work being performed.

    5

    I was thrilled to find a women owned appliance repair company here in Atlanta. Their customer service was amazing, extremely prompt and very friendly. Sharonda was professional and explained the repairs needed for my fridge in a simple and honest way. I will most definitely be using them again the next time I need any work done and will refer them to all my friends and neighbors.

    5

    The Appliance Gals are awesome! They have serviced many appliance items in my home. Very professional, knowledgeable and responsive. They are the best!

    5

    The Appliance Gals were great! My washing machine was making a horrible sound and no longer spinning. It ended up that it could not be repaired, but I appreciated their promptness and willingness to answer my questions about what are the best washing machine manufacturers, things to look out for when purchasing a new one, etc. I found the Appliance Gals to be very friendly and knowledgeable both when I called to make the appointment and when they arrived at my home to look at the washing machine. I was sad my washer had to be retired but it was pretty old. I am glad I now have a reliable resource for any future appliance needs. I would highly recommend this company.:)

    5

    The team at The Appliance Gals was responsive, timely, and knowledgeable. They were super transparent with pricing, and what I needed to do vs what would be a nice to have, and looked at my problem from all angles to get the best option. I will absolutely recommend and use them again.

    5

    The Appliance Gals were very informative and punctual. They provided great customer service and the price didn’t break my pockets. I will use their services again, should I need them.

    5

    We've used appliance gals many times and really, really appreciate their service. This last time, they had to reschedule and were kind to offer us a discount - very professional!

    5

    Timely and knowledgeable with great communication, these folks know how to make you comfortable about you troubles on your appliances. They went above and beyond on our old LG dryer, making extra trips to locate hard to find parts. Highly recommend the Appliance Gals!